Vinpearl Wonderworld Phu Quoc

Resorts
Bai Dai, Ganh Dau, Ganh Dau Commune, Phu Quoc, Kien Giang Province, Vietnam, 91000
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About Accommodation

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Vinpearl Wonderworld Phu Quoc is a resort in a good neighborhood, which is located at Ganh Dau Commune. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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9.7
/ 10
Vu P. C. H.
Hotel is new and nicely designed, suitable for family vacation. Rooms are spacious, staffs are very friendly and helpful.

Location Info

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Bai Dai, Ganh Dau, Ganh Dau Commune, Phu Quoc, Kien Giang Province, Vietnam, 91000
Lobby Vinpearl Wonderworld Phu Quoc
Lobby 2 Vinpearl Wonderworld Phu Quoc

Discover More About Vinpearl Wonderworld Phu Quoc

Location


Vinpearl Wonderworld Phu Quoc is a resort in a good neighborhood, which is located at Ganh Dau Commune.

Not only well positioned, but Vinpearl Wonderworld Phu Quoc is also one of resorts near the following Cang An Thoi Terminal within 30.39 km and Suối Đá Bàn within 22.88 km.

About Vinpearl Wonderworld Phu Quoc

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Vinpearl Wonderworld Phu Quoc.

Vinpearl Wonderworld Phu Quoc is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Vinpearl Wonderworld Phu Quoc, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Vinpearl Wonderworld Phu Quoc is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Vinpearl Wonderworld Phu Quoc exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Vinpearl Wonderworld Phu Quoc is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Vinpearl Wonderworld Phu Quoc.

All Facilities

Bar, Cafe and Lounge Vinpearl Wonderworld Phu Quoc
Bar, Cafe and Lounge
Swimming Pool Vinpearl Wonderworld Phu Quoc
Swimming Pool
Entertainment Facility Vinpearl Wonderworld Phu Quoc
Entertainment Facility
Fitness Center Vinpearl Wonderworld Phu Quoc
Fitness Center
Common Space Vinpearl Wonderworld Phu Quoc
Common Space

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Children play area
  • Fitness center
  • Massage
  • Outdoor pool
  • Private beach
  • Sauna
  • Spa
  • Steam room

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour security
  • Laundry service
  • Tours
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Golf
  • Tennis

Family-friendly Facilities

  • Kids club
  • Children pool

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Airport transfer

Nearby Facilities

  • Gift shop

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

•Guests who planned to book a stay at Vinpearl including Vietnamese and foreigners arriving from overseas need to Provide health certificates proving they are free of Covid-19 virus, issued by health authorities of Vietnam or originating countries within 2 days prior to departure date, or medical certificates of completion of 21-day quarantine period in Vietnam issued by Vietnam authorities. Guests who can not provide the documents as mention above, will be required to sign an agreement to commit to the quarantine period of 21 days at Vinpearl. According to the regulations of the Ministry of Health and Government of Vietnam, before commencing the period of stay previously booked. All costs associated with the quarantine period are paid for by guests. Vinpearl have the right to refuse guests who do not sign the quarantine agreement and will issue the refund where applicable. •During this period, Vinpearl have the right to provide guests’ information to coordinate with the authorities to prevent and control the coronavirus pandemic (Covid-19). Vinpearl are committed to taking strict measures to ensure the health and safety of our guests as well as the community. We highly appreciate your understanding and support. Together, we will overcome this challenging period and resume normal operations very soon. *) Surcharge for the extra person including child and adult in Villa: _ On 01/12/20 - 30/11/2021 1. Child (04-12 yrs old) no extra bed for Bed and Breakfast Package: VND 440,000 2. Child (04-12 yrs old) no extra bed for Full Board Package: VND 910,000 3. Child (04-12 yrs old) no extra bed for Bed and Breakfast Package with VinWonders & Safari: VND 1,270,000 4. Child (04-12 yrs old) no extra bed for Full Board Package with VinWonders & Safari: VND 1,750,000 5.Child below 4 yrs old: free of charge for sharing bed. _ On 01/12/21 - 30/11/2022 1.Child (04-12 yrs old) no extra bed for Bed and Breakfast Package: VND 450,000 2. Child (04-12 yrs old) no extra bed for Full Board Package: VND 930,000 3. Child (04-12 yrs old) no extra bed for Bed and Breakfast Package with VinWonders & Safari: VND 1,300,000 4. Child (04-12 yrs old) no extra bed for Full Board Package with VinWonders & Safari: VND 1,780,000 5. Child below 4 yrs old: free of charge for sharing bed. _ On 31/12/2021 1. Child (04-12 yrs old) no extra bed for Bed and Breakfast Package: VND 2,310,000 2. Child (04-12 yrs old) no extra bed for Full Board Package: VND 2,520,000 3. Child (04-12 yrs old) no extra bed for Bed and Breakfast Package with VinWonders & Safari: VND 3,160,000 4. Child (04-12 yrs old) no extra bed for Full Board Package with VinWonders & Safari: VND 3,370,000 5. Child below 4 yrs old: free of charge for sharing bed.
Child Policy applies at this hotel. Additional fee may apply for children above 4 years old who stay in the same room with adult guests.
Note: With the announcement of the Phu Quoc Tourism Department, all passengers arriving in Phu Quoc need to have a negative Covid-19 test result within 24 hours. Therefore, please conduct the test and show the test results when you come to check-in at Vinpearl. For customers who have not been tested before, Vinpearl will cooperate with Vinmec Phu Quoc to support customers to be tested at the hotel (500,000 VND/customer).” Please contact to Reservation at hotline 02973.550.550 to get more information

Additional Policy

Child Policy applies at this hotel. Additional fee may apply for children above 4 years old who stay in the same room with adult guests.
Villa room does not have extra bed. Children under 4 years old are free of charge if sharing room with parents. Additional charges will apply for children 4 years and over. Please contact the property directly for more information. Guests from 11 years of age are considered as adults. Kindly check the individual room capacity for more details. There will be a compulsory fee applied for Christmas and New year Gala Dinner(31/12) and not included room rate and surcharge rate, which will be charged upon check-in date. • A deposit is required upon check-in for additional services or damages during the stay and will be refunded upon departure. Deposit only in VND. • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in. For children, birth certificates are required. If birth certificates are not provided, guests under 140 centimeters will be considered children aged 4 – 12 years old. • When using Vinpearl’s services, guests consent to the property’s use of the photographs taken for statistics. These photographs will not be disclosed to third parties outside Vingroup. • Each villa room has a different number of occupancy for children. Please contact the property for further information. • Guests are required to check the room’s furniture and minibar (food and drinks) upon check-in and check-out. • The room rate does not include tickets to VinWonders and Safari. • When booking more than 5 rooms, different policies and additional supplements may apply. Guests are required to provide the flight number & contact at least 48 hours prior to the arrival date to arrange a shuttle bus for complimentary airport transfer. In case no required information is received, the property understands that guests will arrange the transportation to the hotel by yourself When booking more than 5 rooms, different policies and additional supplements may apply.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Vinpearl Wonderworld Phu Quoc?
There are top facilites at Vinpearl Wonderworld Phu Quoc such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Vinpearl Wonderworld Phu Quoc?
The standard check-in time at Vinpearl Wonderworld Phu Quoc is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Vinpearl Wonderworld Phu Quoc provide breakfast?
Yes, Vinpearl Wonderworld Phu Quoc provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 66 verified guests reviews
8.2
Convenient
Fantastic
21
Very Good
28
Satisfying
7
Average
10
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Show Reviews with Photos
Ho Thai B. V.
Holiday
9.7
/ 10
03 Apr 2022
The room is very suitable for family and friends. Enthusiastic and happy staff 👍🏻
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Review photo of Vinpearl Wonderworld Phu Quoc from Ho T. B. V.

1 liked this review

Meo M.
Holiday
5.1
/ 10
19 Nov 2022
The private swimming pool at the villas is a bit dirty, all services are paid in cash right after using the service 😆 Probably due to crowded or afraid of guests running away, buffet food is too normal compared to 5 *
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Review photo of Vinpearl Wonderworld Phu Quoc from Thi N. Q. P.

1 liked this review

Accommodation's Reply
24 Nov 2022
Dear Guest, Thank you for taking the time to write your comments about the service for Vinpearl Discovery Wonderworld Phu Quoc Resort. We are very sorry that the quality of the swimming pool and food cannot meet your expectations. At Vinpearl, we always strive to bring a superior service experience to every customer. For us dedicated service always comes first, so your feedback is extremely important to us. Please trust that we are taking the appropriate measures to solve the problem and not to repeat it in the future. Once again, thank you very much for having and will continue to trust and use Vinpearl's services. We look forward to welcoming you and your family again in the near future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc
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Meo M.
Holiday
4.8
/ 10
19 Nov 2022
The price does not come with the service, 3 bedroom villas, 6 adults, 1 child and 1 child, but the surcharge for children is 6 months, the toilet is a bit smelly, the takeaway food is very bad 🥲
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Review photo of Vinpearl Wonderworld Phu Quoc from Thi N. Q. P.

4 liked this review

Accommodation's Reply
24 Nov 2022
Dear Guest, Thank you for taking the time to write your comments about the service for Vinpearl Discovery Wonderworld Phu Quoc Resort. We are very sorry that the quality of the toilet and food cannot meet your expectations. About the maximum capacity for the 3-bedroom villa will be 6 people, children under 4 years old will not be surcharged and children from 4 years old to under 12 years old will be surcharged. At Vinpearl, we always strive to bring a superior service experience to every customer. For us dedicated service always comes first, so your feedback is extremely important to us. Please trust that we are taking the appropriate measures to solve the problem and not to repeat it in the future. Once again, thank you very much for having and will continue to trust and use Vinpearl's services. We look forward to welcoming you and your family again in the near future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc
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LE VAN M.
10
/ 10
19 Nov 2022
Khách sạn đẹp đồ ăn ngon đa dạng nhân viên chu đáo tận tâm phù hợp nghỉ dưỡng gia đình.
Review photo of Vinpearl Wonderworld Phu Quoc from Le V. M.
Review photo of Vinpearl Wonderworld Phu Quoc 2 from Le V. M.
Review photo of Vinpearl Wonderworld Phu Quoc 3 from Le V. M.
Review photo of Vinpearl Wonderworld Phu Quoc 4 from Le V. M.

2 liked this review

Accommodation's Reply
24 Nov 2022
Dear Guest, First of all, on behalf of the entire hotel staff, thank you for choosing Vinpearl Discovery Wonderworld Phu Quoc for your last vacation. We are very pleased to know that you had impressive moments and unforgettable experiences at the hotel. Your compliments are the greatest motivation for the staff of Vinpearl Discovery Wonderworld Phu Quoc resort to continue to strive to improve the quality of service even more. Once again, thank you and look forward to having the opportunity to serve you and your family in the future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc
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VT
Vo Thi P. T.
5.1
/ 10
08 Jul 2023
dịch vụ quá tệ, giao villas mà không kiểm tra trước, tôi nhận được cái căn villas không vệ sinh kỹ hay vừa mới hút hầm cầu xong, trời oie cái mùi thối như mùi phân hút bồn cầu, vừa ăn trưa xong nhận cái phòng phải chạy đi ói 2 lần, vậy mà khi gọi để đổi phòng thì ban đầu nhân viên không chịu đổi kêu đợi chút tìm nhân viên kỹ thuật, mãi khi t gọi mãi 25’ sau cho 1 nhân viên cầm chai xịt mùi tới wtf ?? nhân viên đó cũng muốn ói nên mới gọi về, bắt khách hứng cái mùi phân cả buổi, khi tôi gọi đến cuộc gọi thứ 5 ( 40’ sau nhân viên khác mới tới) và cả nhân viên mới họ còn không chịu được cái mùi phân thúi đó nên va mãi đến 40’ tôi mới được đổi phòng làm cả gia đình tôi phải ra sân nắng nóng đợi vì không thể chịu nổi,..làm ăn quá tệ. ngoài ra khi t mua vé sở thú nhân viên cũng không nắm rõ thông tin tư vân ẩu, không nhận sai còn cãi chày cãi cối đùng đẩy ABC chứ mình không sai, mà trong khi tôi có rõ bằng chứng vẫn cố cãi, tôi không hiểu sao 1 resort thương hiệu cũng có tên trên thị trường mà làm việc quá cẩu thả và dịch vụ cũng như cư xử lại thiếu chuyên nghiệp đến như vậy.
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Review photo of Vinpearl Wonderworld Phu Quoc from Thi P. T. V.

2 liked this review

Accommodation's Reply
20 Jul 2023
Dear Valued Guest Phuong Thuy, We appreciate the feedback from you and also very sorry for some minor experiences that were not worth having during your stay. At Vinpearl, we always strive to bring a superior service experience to every customer. For us dedicated service always comes first, so your feedback is extremely important to us. Once again, thank you very much. We look forward to welcoming you and your family again in the near future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc
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NT
Natthanit T.
Staycation
9.4
/ 10
02 Jan 2023
It ' s for family trip of course. It very convenient for kid and parents to live in side the resort and activities around is vrry connected and convenient to go like 5 to 10 minutes to go around. The system is great the facing screen is very impressed and useful. The food is so varieties ajd yummy and staff is very nice and friendly. Having buggy car all the times. Your you could play indoor and outdoor in the same place zoo and thempark also. I love it.
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1 liked this review

Accommodation's Reply
05 Jan 2023
Dear Valued Guest, Thank you for staying at Vinpearl Discovery Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us. It is a pleasure for us to know that you have enjoyed your time here at the resort. Thank you again, and we hope to see you next time. Sincerely, The Hotel Management Team Vinpearl Discovery Wonderworld Phu Quoc
NX
Nguyen X. Q.
Holiday
6
/ 10
07 Jul 2023
- You did not inform to hotel to pick up at airport.- I book for enough capacity but you asked for more surcharge!

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Accommodation's Reply
20 Jul 2023
Dear Mr. Quy, Thank you for staying at Vinpearl Wonderworld Phu Quoc and for taking the time to write feedback about your recent stay with us. As confirmation via Online Travel Agent, there are always notice information regarding the capacity number guest per room, if over surcharge will be applied. Vinpearl Phu Quoc always available for air port pick up if our guest provide flight number and number of guest before arrival 48 hours for better arrangement. Thank you again, and we hope to see you next time. Sincerely, Vinpearl Wonderworld Phu Quoc.
ap
amy p.
Holiday
5.7
/ 10
30 Nov 2022
It was the worst experience ever in 5 stars hotel. I really doubt how they have 5 stars. When I arrived around 3, they waited me for more than 30 mins to check in. When I finally got into the room, it was dirty and messy outside the garden for the dishes from previous guests-such a thing that you never expected for a 5-star hotel. I was too tired to wait, so just get in the room and rest. When we tried to sleep, the light switch wasn't working-never turned off. Poor maintenance. It also takes a long time to have a person fix it. The next day, no wonder they didn't make up my room even though I asked. I asked to change the room, but they said fully booked, so they can't but they can give me a dish of fruits. Ridiculous. Never recommended. If you think it ' s airbnb, yes you can.
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1 liked this review

Accommodation's Reply
14 Dec 2022
Dear Hyewon P., Thank you for choosing to stay with us and for sharing your experience about your recent stay. We do sincerely apologize for the shortcoming of services that you have experienced. Regarding your comments, I understand your frustration with our services during your most recent stay. Our team members might have not had oversight of the amenities and not delivered the information with proper communication, which has caused such an embarrassing situation. I offered not an excuse but my sincere apology for the unintentional demeanor of our team. I acknowledge that we could do better in managing all procedures of our services. I hope this unexpected event would not mar the impression you had of Vinpearl. I appreciate that you have shared with us the things that you have not felt satisfied with, and please rest assured that your feedback was shared with our relevant departments for further follow-up and improvement. Once again, we do apologize for any inconvenience caused and hope to have another chance to welcome you back to our property. Sincerely, The Hotel Management Team Vinpearl Discovery Wonderworld Phu Quoc
HT
Huynh T. D.
Holiday
10
/ 10
07 Aug 2022
A great stay, satisfied with all services.
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2 liked this review

Accommodation's Reply
11 Aug 2022
Dear Guest, First of all, on behalf of the entire hotel staff, thank you for choosing Vinpearl Discovery Wonderworld Phu Quoc for your last vacation. We are very happy to know that you had impressive moments and unforgettable experiences at the hotel. Your compliments are the greatest motivation for the staff of Vinpearl Discovery Wonderworld Phu Quoc resort to continue to strive to improve service quality even more. Once again, thank you very much and look forward to having the opportunity to serve you and your family in the future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc
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TT
Tran T. k.
Staycation
9.1
/ 10
15 Jun 2022
The room is clean and beautiful.. the breakfast is not rich.. Cleaning the room is too late until 15:30 to clean the room. There is no bus to Duong Dong town. The villa has no cups or forks. Pot...
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2 liked this review

Accommodation's Reply
23 Jun 2022
Dear Guest, Thank you for taking the time to write comments and compliments about the service and staff of Vinpearl Discovery Wonderworld Phu Quoc Resort. We are very happy when you and your family are satisfied with the staff and service quality of the resort. At the same time, we are also very sorry that you have had an experience that is not up to the high service standards that Vinpearl always strives to bring to customers. Besides, to meet the needs of using food brought from outside of customers staying at the hotel. We have provided tool rental service for all customers to use at the villa. At Vinpearl, we always strive to bring a superior service experience to every customer. For us dedicated service always comes first, so your feedback is extremely important to us. Please trust that we are taking the appropriate measures to solve the problem and not to repeat it in the future. We appreciate you sharing with us the things you have not been satisfied with and really hope you will give us the opportunity to serve you better in the near future. We look forward to welcoming you and your family again in the near future. Best regards, Hotel Management Board Vinpearl Discovery Wonderworld Phu Quoc
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