Comfort Inn Chicago Schaumburg - O'Hare Airport

Explore Comfort Inn Chicago Schaumburg - O'Hare Airport
6.8
Pleasant
From 704 reviews
Cleanliness

7.2

Room Comfort

7.6

Service and Facilites

7.4

Traveler Reviews Comfort Inn Chicago Schaumburg - O'Hare Airport

Number of reviews per page
20
40
Top reviews
STEPHANIE
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bed was super comfy and room was very clean. Breakfast was typical for a hotel
Julie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in staff could have been friendlier but he wasn’t rude. Also breakfast should extend to 1000 instead of 9 am
FHaregu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean quir nice staff .
Kevin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

When we recieve our room the sheets were dirty on one bed and the blanket was dirty on the next bed. The bath tub was dirty and discolored. When we left out the room for the day we were expecting a house keeper to come and clean our room. When we got back to the room later that day. We left at 10am and returned at 7pm. More than enough time for the room to be cleaned . The room wasnt clean, no clean towels in the room either. When we called the front desk they said the housekeepers leave at 5pm which isnt my concern when they get off. I expect my room to be cleaned. Thats not the bad part when we ask for towels they only gave us 2 washing cloths and drying towels. After explaing that we needed more towels due to there being 2 kids in the room. They response was those the only one they had cleaned and laundry wadnt done. So upon check out we brought the concern to the morning person who goes to say we have to ask to have our room cleaned, i then proceed to ask him is that written in your policy, his repsonse was he didnt know. I will most definitely not recommend this hotel to anyone. Customer service wasnt good at all no accommodation made just out right bad service.
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Jerald
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was very nice. A comfortable getaway from my norm.
Jaxon
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

They refused to let me check in
Juan
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was very nice and clean. Restaurants and shopping center are just around the corner. Very convenient.
Nataly
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was ok.
Sharath kumar
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No hot water
Kristina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean rooms, comfortable beds, pillows smell nice, staff is friendly.
Tanika
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I like the hotel because it was closer to shopping mall. I didn't like the bedding was horrible as if they did not change it and so wrinkle, the breakfast was not as excepted it was pre wrap, it was fine to lay your head. My kids did not get in pool it did not look clean.
Guliza
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
MOHAMED
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not as I expected, I have to change the room 3 times.I gave 3 stars because the front desk helped me everytime there was an issue. the issue here is on the house keeping, one of the room,the carpet was wet to the extent my socks abosobed the cleaning solution, hairs on the bathroom floor. another room the sink is clogged before even start using it, the toilet wont flused inside. if the area was properly checked in the first placed I wont have to change my room seveal times
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Ricardo
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Not dog friendly at at. Be prepared for 30 dollars a nights add on. In a good location and breakfast was so so.
Jonathan
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was not properly cleaned, there was mold in the shower
Andrew
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean,cozy beds. Quiet
Rangha
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Worst hotel , price are inflated prices
Yoshihiro
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Cleaning Staff is so kind and polite.
Leonardo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The mall to go shopping was near..
Matthew
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was fine, it was hot. It seemed that not only did the room units struggle to keep the rooms cold but the lobby and halls were extremely hot. That being said, the staff was exceptionally friendly and the lobby was nice. The rooms seemed a little over stuffed with furniture but otherwise nice, the beds were comfortable also.
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Number of reviews per page
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