Overall Ratings & Reviews Sleep Inn Matthews - Charlotte

Cars stolen

Bathroom is lacking.

The property is near a major highway, surrounded by a lot of stores, food, and gas. Easy to get to near highway. In room is a little outdated compared to updated chains. Most staff looks very sad there.

The place had fleas and I was bitten multiple times.

Very cold. Water from bathroom kept leaking. I also put the sign on door and my room still got cleaned while I was sleep

Good eats nearby

If you're planning book this hotel, think about it, property is not clean, smell bad, and it say breakfast included but is better if they say no breakfast.

No hot water. Very uncomfortable stay. Thank God it was only for one night..

Stay at your own risk..My stay was only for only 1 night, which I wasn’t please by the way the hallway smells like cigarettes as they said it’s a cigarette free property.. don’t even mention the rooms and furniture looks out dated, the curtains has stains and hole. The bathroom wasn’t flushing, pipe was dripping all night.. Guest has load music blasting in the middle of the night..The only good thing is the location, that is close to restaurants and shopping centers.. the front desk agent was helpful and kind.. the property owner needs to do better with his business.

very comfortable

Jose and Crystal went above and beyond to make our stay pleasant

Very friendly and polite

Not recommended

A pretty good deal for the cost. My only real suggestions are: 1. Make sure there is conditioner provided in rooms. This is standard in all of the hotels I have stayed in and I was counting on it. 2. Improve the breakfast. It was the worst I have ever had for a free hotel breakfast, which is saying a lot... Otherwise this is just the type of hotel I look for - reasonable price but clean and quiet. I would stay here again I just would bring my own conditioner and not eat the breakfast.

Was ok…

Good enough for a nights sleep but lots of little things like broken world rack, bathroom door lock, scuffed/gashed walls.

Overall good experience

no hot water

Whew…you def get what you pay for. And boy am I wishing I paid more. The bathroom door won’t close and it is a sliding door. Smells musty, shower is dirty. If I could get my money back I would leave right now and go 5 mins down the road to the Holiday Inn Express and pay $40 more dollars for a clean place to lay my head. YUCK!

Dirty and the the room smelled like smoke