Hilton Charlotte University Place

Explore Hilton Charlotte University Place
8.2
Very Good
From 816 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Traveler Reviews Hilton Charlotte University Place

Number of reviews per page
20
40
Top reviews
Dagoberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service
Cathy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were very helpful with questions we had about transportation to PNC Arena. We had access to the executive lounge and found the view to be wonderful. Towels and amenities in the bathroom were great. The only fault we found with the room was the coffee that went with the coffee maker. It was not that good. Overall we had no complaints.
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Joshua
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel and location. Would stay at again!
Matisha
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean. The hotel was quiet. The staff, especially the lady that sits at the desk to the left once you come to the front door, was so welcoming.
Sabrina
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Jessica
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice property with plenty of things to do close by.
Stephen
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loud thru the early morning... Why grown folks have to be shouting at 2-3am in the halls is bc they have no consideration for others. Not hotels fault.
Elizabeth
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Big busy hotel.
Chantal
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is very well kept.
Corey
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rebecca at the front desk is truly exceptional! I had some issues over a few days, and she went above and beyond to ensure my next room was perfect. She genuinely made up for the lost sleep and inconvenience caused by the toilet, sink, and missed room service. Rebecca was incredibly pleasant and attentive, making me feel valued and never rushed. She's the main reason I chose to extend my stay with Hilton. She's a tremendous asset, and I'm so glad she's the first person I encounter when I arrive. Because of Rebecca, I have rated this so much higher.
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Ionel
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location, cleanliness and security! Thank you
Sandra
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

at same location as convention. could not log in with wifi.
Aldreonna
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed my time at the Hilton. It was peaceful, the boardwalk was perfect and very convenient.
Stephanie
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was clean & good staff was rude unwelcome never coming back !
Ronda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed one night for the Rod Stewart concert at PNC. Close to venue. Close to restaurants and shopping. The hotel was very pretty and the staff was very friendly. The hotel is in a safe area. We would definitely stay again.
Christopher
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms are okay, nothing special. There was no A/C in the hallway, room A/C worked great. Ice machine on our floor did not work. The property is nice, pool was great. Plenty of places to eat and drink within walking distance. The restaurant and bar are ok, a little expensive. "Don't use cash at the bar". Long story.
Diane
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

HORRIBLE! I came to the hotel an hr before check in time after driving five hours & was told I could not check in. Sat for 30min & saw the same lady tell others they could not. Then noticed other employees checking people in. Walked over to one & was checked in w/no issue. Explained their were people in the lobby & bar that were also denied check in. I have a disability & request a room close to elevator access. Was given a room at the end of the hall on the far side of the hotel. I came back from the event w/no handicap parking available. I had to park six rows from the hotel. There was no lighting which was extremely dangerous. It could barely walk to the hotel entry. The front desk employees were talking & laughing. I even stood there for a few mins & was not addressed. I gave up. I have never been so dissapointed staying at a hotel. I will NEVER be back and will NEVER recommend!
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Frank
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love this place
Raymond
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic clean safe hotel. Top notch.
Amanda
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

great stay
Number of reviews per page
20
40