Overall Ratings & Reviews Distinction Palmerston North Hotel & Conference Centre

Great character hotel

It was everything we wanted, quiet, clean, nice staff, excellent breakfast. Walkable distances to shops and venues and safe, secure parking.

Nice staff just dated

Room was clean and tidy. Able to walk to The Square. Peaceful and quiet at night.

Parking very tight, but secure behind a locked gate. The hotel is in an old building and could be renovated. Staff were nice and friendly.

Good: * Nice welcome * Nice size quiet room, clean * Bath and shower were nice * Public area's nice * Secure parking Not so nice * Area seemed run down * Hotel was rebaged Novetel which was visible on the poorly painted side of the hotel * Room wifi was atrocious - the speed in the bar was 3 times quicker than the room. You would not be able to work from your room - staff dismissive of issue * New TV with apps but none worked (lack of good wifi in the room) - Staff told us they were awaiting a box to make it work but we have the same TV and it just needs good wifi

Too old and too hot

We have a 7year old and a 10 month old. We hadn't been away over night for soooo long, so this night away was a huge treat. From the minute we walked through the doors the whole stay was fantastic. A wonderful welcome from Karma, made us feel so calm and relaxed. We loved our stay, both baby and our son had a fab time. Extra fun with the heritage side to the building. The beds were very comfortable and everything clean as a whistle. Looking forward to staying again. many thanks

Bed - super comfortable Dining - good menu options and the food was amazing. Our waitress was a delight Checkin - staff were less than welcoming Checkout - excellent he smiled and was very warm

clean and comfortable centrally situated and great parking. Breakfast was too expensive $25 for cereal and fruit. Hot water was far too hot when you turn the tap on. Floor flooded from shower. shower curtain really useless.

Fabulous stay - our room was perfect beds were comfy! Right in the heart of the city - will definitely be back!!

Clean but a bit worn and dated..service was good and friendly.

Pretty ordinary motel. Decor very tired. Reception staff don’t go out of their way to help. Room not serviced - they change the towels but don’t make the bed. Overall pretty sloppy

The combination of historical features and modern comfort Shower was pretty basic

A very pleasant stay. Nothing flash but has everything you need. Room was clean and tidy. Handy location.

This hotel has seen better days, rooms and furnishings very outdated. Very small room with minimal storage, bathroom very pokey with slippery floor. Not sure if some rooms have been refurbed but ours definitely hadn’t. Wouldn’t stay again.

nice and central hotel with friendly staff.

Entrance of building impressed. Disappointed with parking facilities. Did find dining limited and bar hours limited. Beds comfortable and room okay. No toaster only jug

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The Distinction is located in a great spot on Cuba Street, among cafes and shops, but far enough away from the Square to avoid late night noise. The staff went over and above to accommodate our needs, including catering to our children's dietary issues, and extending our checkout time at the last minute, when our plans changed. Highly recommended.