Overall Ratings & Reviews Welcome Inn & Suites - Lyons

They repeatedly made rebooking the same unit very convenient and easy

Nope! I got made fun of for staying here by my local family. Do yourself a favor and don’t. Room was dirty, smoking room even when not specified. No blanket on the bed just what looked like a curtain used as a bedspread. Sheets with stains and black particles on the foot. No bed bugs at least.

The rooms are not what is advertised

U all need to upgrade, smoke burns on the furniture, sheets has some smoke burns, my husband had to look for a store to go get some clean sheets

The pictures online are deceptive and the condition of the place is terrible. Rooms were dirty. Linen were dirty and stained. Floor was sticky. Staff were unfriendly. Worst hotel experience ever

This was a dreadful experience. The floors in the room were dirty and, note, this is not a smoke free environment. There were missing bulbs and open electrical wiring. The bathroom had light fixtures falling off the walls. The bed headboard was worn. It was literally nothing like the photos. I thought I was booking. Fun themed and cheap hotel. However, the four hour rates at reception, used condom on the walkway tell a different story for this motel. On a positive note, the mattress and linens were clean. Overall, this was a bad experience. Please don’t go.

The front desk lady was disrespectful

we have to change our rooms twice due to a fact that the first room had a plumbing issue from the ceiling. Then the second one had a mouse and the bath had rusted

Our room smelled like straight up cigarettes....

These people harassed us nonstop. We booked for two nights and they lied said they didn’t have rooms and gave 2 rooms away when other customers came in. Overall this place sucks.

Great staff and great room for me

They need to catch upgrading the rooms

The sink water wasn’t draining. The bath water wasn’t draining. The headboard was stained. The toilet moves. The surfaces could be dusted off. The heater works well. The tv was ok. The paint could be done better. The receptionists and cleaning people were nice. I booked through Expedia.

That was very rude, and I do not like their service

We booked the "Romantic Room", but it was not romantic at all. It was disgusting, outdated, and had so many code violations. Also a creepy message. Just look at my photos. Also the jacuzzi was disgusting and dirty like they never service it or even clean it. Horrific all around. I highly suggest you go anywhere but here! Well it won't allow me to post any photos here but I will post them to my Google review.

Didn’t like it

I enjoy coming here and being able to be comfortable, cozy and relax. Good thing there are restaurants and the jewel close by for any needs.

Decrepit

We stayed in the romantic room for Valentine’s Day. When you get there you’re told to sign a paper that says no refunds after 10 minutes. Room was not properly cleaned, hair in the shower and tub and heater took forever to work. Can be a comfortable stay if you bring your own cleaning supplies

Todo bien el cuarto bonito solo el baño nesesita más arreglo pero todo bien