The room is clean and big, close to everywhere.

Ok good no issue, safe room, according to price

My guests booked a room at the HORU Hotel. Initially, one of the rooms had a hot air conditioner, but the hotel staff quickly offered to move them to another room, even though the bed size was different. Otherwise, the guests had no complaints during their stay at HORU. Thank you, management, it was great.

If I want to go shopping in Mangga Dua, I will stay here because the location is close to the hotel.

If I go to Jakarta, I'll stay here again

only yesterday there was no mat

The hotel is okay for staying, the area is also quite close to JIEXPO so you can stay here if there is an event

The check-in process is easy, the staff is very friendly.

problem only with the touch control of elevator is really need to repairs

Nice to stay here, will be back if I visit this town

The hotel is nice, close to the Transjakarta bus stop and the city center. Check-in was a bit long, perhaps due to the hotel being fully occupancy. Overall, though, the Horu Hotel is highly recommended for a stay, especially for those planning to catch a concert in North Jakarta.

The hotel staff was very friendly, very helpful at check-in and when I ordered food, and the service was very friendly. There wasn't much traffic around the hotel.

The hotel staff was very nice, but the downsides were the facilities. 1. The room floor was dusty; it wasn't carpeted, so dust stuck to our feet. There was also dust around the lamps and tables. 2. The AC wasn't working properly upon arrival, but it worked fine the next day. 3. The sink was broken. 4. There wasn't a bathroom mat on the first day. On the second night, we asked the staff and found it was available by request. A bathroom mat should be available upon check-in. 5. The bedsheets were changed, but they felt itchy. 6. The aromatherapy scent wasn't very pleasant. 7. The hotel slippers looked worn. 8. When we checked out, the toilet paper hadn't been refilled. 9. Because it's located in a mall, we were a bit short on parking. The first night, we checked in at 9 PM and checked out the next morning at 8 AM. We paid 22,000 Rupiah for parking. We arrived at 6 PM and checked out at 11:30 AM, paying 36,000 Rupiah for parking. This is purely from the hotel, no complaints about the staff. They are efficient and friendly.

Great staff, great location, comfortable room, and good & varied breakfast options.

Service is good, clean room, nice bathroom, smart TV & cooler works properly

Nice hotel and close to city center

wifi is a bit slow and no free parking

I left my shirt and pants behind, but when I asked, they said they didn't have anything. It was very disappointing.

A highly recommended hotel... The rooms are very spacious, clean, comfortable, and affordable. Plus, it's close to shopping centers... Overall, Horu Hotel is great.👍

Overall, it's good, but the room smells a bit damp, and the bathroom smells a bit off. There's a lack of footcloths or mats in the bathroom, making it slippery. But everything else is nice and comfortable. Recommended for a staycation 👍👍👍