The major problem with this hotel is the lack of parking. It is located in a very busy/crowded neighborhood where parking is almost never available! We drove around for close to two hours to find a parking and even the valet was filled!! When we finally found parking, it was more than twenty minutes walking back to the hotel. We had to cut our stay at that hotel! When communicating with those working at the front desk they were not very helpful with suggestions on where to park. Although we lost money, our sanity is more important.

The room was so small. And there is no fridge. I bought the milk for my kids. But they can not even drink it on the second day. And the towel and bed sheet are so dirty. This was the worst hotel ever.

Parking problem

I booked a room to get a few hours of rest before my long flight, but unfortunately, the room faced the highway and was extremely noisy. I wasn’t able to sleep at all.

Small rooms

There was a party in the street and the music stopped at 2am cars are honking a lot. We hear everything that’s going on in our floor. No freezer in the room no wine cups

Awesome

There was trash in the hallways, stains on the walls, our ceiling had a patch on the ceiling, getting off the elevators you would see trash and holes in the walls.

Quite a long walk to F train station. No room service until requested.

I don`t want to make a comment.

Need more attention, personal need to speak and understand English. Cleaning was very poor inclusive in the room, I complain about that with the hotel Manager.

I stayed for 3 nights, overall nice place. Except few homeless around the area everything good.

the rooms were extremely tiny and i tried to get something bigger but they refused. https://youtu.be/MFbcXPJkQDM

The room did not have a refrigerator or microwave. There was no toilet paper in the bathroom when we arrived to the room. We Had to wait over an hour and staff had to be ask twice just to get toilet paper and more wash cloths. For $300 a night guest should at least receive complimentary coffee in the morning. Although the cookies are complimentary the staff were very stingy with cookies.

The staff was super friendly for the most part. However, the AC did not work in the rooms. Very uncomfortable. We changed rooms onto a different floor and that AC was out. Spoke with guests in the elevators and their AC was also out.

The front desk workers are rude, might as well pay cash because they do a $100 holding fee that they say they give back but it takes time to process.

The room is very tight and bad neighborhood

The hotel is kind of remote, off from public transportation. You need to walk through the hood and it is kind of bit shady area. Not recommended for couples

El area no es muy buena

The property itself was generally clean and in good condition, but I was disappointed overall. The staff and service were below expectations – not very welcoming or helpful. The biggest issue was the surrounding area, which felt dirty, unsafe, and inconvenient, with very limited transportation options. It was difficult to find good dining nearby. Overall, I wouldn’t recommend this location due to the poor service and the unpleasant neighborhood.