Apartment in Trang Tien Ward

Great staff, the service of Metropole staff is the best in all 5 star hotels I have been to, very attentive, very enthusiastic, quick check out, no time wasted. Good quality breakfast.

Good service. They will reach out to you through WhatsApp and make sure that they will assist you during your stay. The hotel is located within walking distance to Hanoi Opera House, which is very close to the VinBus stop to Mega Grand World. There’s also plenty of food and coffee places around the area.

Nestled on a quieter street just a short walk from Hanoi's vibrant Old Quarter, the Conifer Hotel offers a perfect blend of peaceful retreat and urban convenience. It’s a great choice for travelers who want to be close to the action but still be able to retreat to a calm and comfortable space at the end of the day. The location is arguably the hotel's biggest strength. Just minutes away from iconic landmarks like the Hanoi Opera House and Hoan Kiem Lake, you are perfectly positioned to explore the city's main attractions on foot. Despite being so central, the hotel is tucked away enough to provide a peaceful and quiet environment, away from the constant buzz of the city streets. Upon arrival, guests are consistently impressed by the warmth and hospitality of the staff. Many reviews highlight the team's exceptional friendliness and willingness to go above and beyond, whether it's helping with tour bookings, arranging transportation, or simply offering a warm greeting. This high level of service makes the stay feel personal and welcoming. The rooms themselves are clean, well-appointed, and comfortable, offering all the necessary amenities for a pleasant stay. While some rooms may be a bit smaller, they are efficiently designed and many feature lovely balconies with city views. The hotel also offers a delicious breakfast with a variety of options, including both Vietnamese and Western dishes, which many guests rave about. Overall, the Conifer Hotel stands out as a charming and excellent value boutique option in Hanoi. It delivers a high-quality experience through its prime location, impeccable service, and comfortable accommodations. It's an ideal choice for tourists seeking a well-rounded and hospitable base for their adventures in Vietnam’s capital.

I like the laundry and eating section. Good location. The staff was so nice. If you want to rent a motorbike, ask the staff, then the bike will be delivered at the hotel and no need for a deposit. If I have a chance to visit Hanoi next time, I will stay here again.

Staff enthusiasm, clean room.