I went there earlier than the check in time with my family and they let us go to room straight away. Got upgraded to family room for free, which was unexpected. Overall we had a pleasant experience and really good for the money.

Strategic location, very close to the station. Easy to go anywhere. The restaurant area for breakfast is very special with seating made into a set. The view from the restaurant area is also special. Around the hotel there are many culinary choices and shops.

Extremely clean, friendly staff, location near sanno station is very convenient

Nice atmosphere, beautiful environment

I spent about three days at Kobe portopia hotel.... close to shiminhiroba Station (Kobe) approximately 100 metres and roughly 100 metres to exhibition hall... Then, there is a shuttle bus from hotel (free) to sannomiya Kobe station... and you can take a bus near Sogo (in front of sannomiya Kobe Station) which is direct to Kansai Airport.... There are a lot of fancy restaurants inside hotel area... I took “dine” at Shushiman and Gococu...

good location, go to kobe port by walking, room quite big.. clean.. one of best hotel in Kobe

Had a great time here! Easily accessible with 5 minutes walk from Sannomiya station and the hotel provided great service! Even allowed us to leave our luggage while we stroll around Kobe!