BIG4 Ingenia Holidays Phillip Island

Great place to stay, friendly service and welcoming, safe, quiet and cabins very clean

Good value and great staff

Beautiful spot backing onto a quiet beach. A short walk to a bakery/cafe which was great. Jumping pillow a bit run down, but otherwise great facilities for a family. Loved the theatre room on a wet day.

Good location and park facilities. Only downside is the cabin wasn’t very clean.

Nice, renovated, clean, quiet and close to shops.

The property is classy, easy access, perfect location to most attractions on the island, and customer midend & friendly. All the admin we found there were professional and very kind. Satcey the manager, was always hands-on and creative in spicing up our stay with daily activities that jept the kids super engaged and excited. The two beautiful ladies Wednesday and Jess, gave us a heartwarming reception. We are definitely coming back soon. I must commend the quality of the facility. It is Home away from home.

Excellent location. Over all excellent!. Only there’s no extra tissue roll for family of 5. Not enough space for parking We will surely come back!.

It was beautiful and right on the beach. We loved it. Very comfy for our family of 6.

Really enjoyed my time there would definitely stay there again !!

Everyone on reception was very helpful and friendly. My cabin was very clean and looked newly decorated. It was very quiet especially at night. The showers and loos were very clean. It was only a 5 minute walk to the beach and 15 minutles across the water (great views from the bridge) to San Remo which has a supermarket. The bus stop is right next to the holiday park. This is a great place to stay and so relaxing. Thanks Ingenia Phillip Island!

The location was great and it was pretty quiet, except for another campers dog was howling and barking a lot, but other than that it was excellent. Cabin was clean and the bed was really comfortable.

This is the second time we have stayed in a cabin in this caravan park and love it

Summary: great location and customer service, but cleanliness left something to be desired We had to check-in late, we called ahead to their number and the staff were very helpful in arranging self check-in procedures (although we had to call 3 times before we were put through on the phone). The staff said we had been upgraded to a two bedroom cabin instead of the single bedroom cabin we had booked. Upon entering our cabin, the bed was left unmade and the towels were used. It was also a single bedroom cabin, and not a two bedroom cabin. There was visible dirt on the floor and sheets. However, it was late and given our previous difficulty in getting through to the hotline we decided to make do. We told the staff in the morning upon checkout, and they were very apologetic and offered free soda and chips to make up for it.

We had a nice stay in this Cabin in Ingenia Holiday Park. It was in a convenient location with closer to shops and restaurants. We felt safe with the security coded car entry to the park. It had a nice communal kitchen where we could cook more if we needed. Just a walk to the beach through the foot path of the Park. Will recommend this place to anyone.

Love the close access to beach!

Beautiful Cabin. Beach access. I even found a fantastic book in the Games Room!

Accommodation was great and campground was clean and well cared for

Enjoyed our stay.

Friendly staff and clean unit.