Esplanade Hotel

The rooms at this hotel are terrible and in serious need of renovation. The actual hotel is good with a cafe, sports bar and gaming lounge all finished to a good, clean, tidy and comfortable standard. Unfortunately the rooms have not and the photos on Wotif are not an actual representation of what is provided. My advice would be that if you want to stay somewhere with onsite access to bar, cafe and gaming lounge and don't care what standard the accommodation rooms are then this is the place for you. However if you want a clean, tidy and comfortable room this is not the place.

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Staff need more attention to the customer than what is going on around them. bedroom is just that nothing else Air conditioner impedes bed space no heater and cannot stop cold air blowing into room through air conditioner was told i would be better in the sports bar than the restaurant to eat (i assume as i was sitting alone) unexpected prices in the restaurant that is a back-to-back from night before had same meal and drinks cost a lot more when asked why was told that is the cost was a lot less at previous place i stayed did not enjoy my stay at all

Good value. Dated but clean and comfortable. Surprisingly quiet.

very good location

Not much

Room was a bit dated but comfortable clean beds, great pub and east beach access

I was told that parking for guests was in the hotel carpark, but when we got there it was full. There is no actual designated parking for guests. We were lucky to find a 30 min park by the bottle shop and they let us stay there all night. We didn't get there til around 6pm and it was a Saturday night, so it was always going to be an issue I think. That also made check-in a little difficult as no one was at the Reception by then and staff were very busy serving diners. Once we were directed to the right person, it was fine

Cleaning team don't do there Job right

Great economy stay, good food and wonderful helpful friendly staff

It’s a little outdated, but it was clean and comfortable. I would stay there again 😊

good place to stay

No

Not disability friendly.

Excellent value, great location and very helpful staff. Sure, the place is ageing and that shows, but it’s clean and adequate. For the price I thought it was excellent and I’d happily stay again.

Room majorly outdated needs a revamp big time

Cheap and cheerful, great location, value for money

Just as described. The room is tired but clean. It was perfect because the location was so great.

The staff were very helpful , parking was terrible , lots of stairs but the bed was great , the bathroom could do with an update

We realize it was old and they said they will be upgrading and refurbishing next year , but that was no excuse for the condition of the rooms, The exhaust fan in the shower and Toilet area was noisy and the cover was falling to bits ,the ceiling fan only worked on High speed ,could not see out the window it was filthy we had to lay across the bed to watch the tv as it was on the wall beside it,,But one exception the bed was very comfortable , Also the stairs up to the rooms were a health hazard for the Elderly as we are 81 and 80 years old So to our disappointment we had to forfeit 1 night ,because of the stairways . It was cheap but not cheep enough but at the time we booked is was the only place available at the time of need.