Pier One Sydney Harbour, Marriott Autograph Collection

I stayed here 4 nights with my family. From the warm welcome at checkin to the end of our stay, it was a great experience. The location was perfect for tourism. We were able to walk to Darling Harbour, Circular Quay, The Rocks, and the Sydney Opera House. The hotel service was excellent. They even provided us with umbrellas when it was raining. The room was spacious for a family of 4 and included a Nespresso which we used on mornings we were running late. Would definitely stay here again.

Loved our stay at Pier One for the night before & wedding night. Great rooms to get ready as a bridal party in, accommodating staff helped us with a bar stool for makeup as well as extra chair for hair. I had dinner at the bar on the Friday night when there by myself which was also delicious and peaceful. The gorgeous staff also left beautiful little surprises for us on both evening to celebrate this special life milestone. Also the walk back around the Harbour from our reception venue by the waterfront - just priceless! Just access if rainy can be a little tricky as there's only a narrow undercover pickup area, but the porters are super helpful with umbrellas. Highly recommend.

never again

Great weekend, st

Stunning location, impeccable staff and service, delicious buffet breakfast, super comfy bed, and I love that it's dog friendly (for next time).

The views from the outside lounges was lovely at sunset. The blankets were cosy and fluffy perfect for Winter. The breakfast is OUTSTANDING - definitely worth the price of the room just for the breakfast. The bed was spacious and comfortable.

The staff and service was excellent. The valet were very prompt and the check in was quick and easy. The staff at breakfast were very friendly with a great selection of food.

This was a nice hotel, but too many of the room’s features fell short of both the hype and cost. My biggest grievance is that the walkway space between the bathroom and the mini bar was just slightly more than the width of my shoe (photo attached). Meaning that as my parter and I had to be extremely careful every time we went to the bathroom and of course a few times (both in day and night) we stubbed our toes. Perhaps we didn’t need such a large minibar stocked with food and branded merchandise we could take (for a few) and instead could’ve had more than a 12 centimeter walkway. Additionally, the sheets were absolutely terrible! I’d rate them as just slightly softer than sandpaper. Sleeping on them was like an abrasive exfoliating cleanse! It felt like everything in the room was done 100% for fashion, 0% for function. For instance, a few sets of light switches were hidden behind hanging bathrobes and towels. We’d paid more for a room with a bridge view, and technically we did have that, it was just mostly of the bridge’s concrete base as seen from floor 1. So not that compelling. This was our last stay after 20 some nights traveling Australia, it was the most expensive place, and to be honest, the least compelling, but in a great location. And the concierge took his job VERY seriously, and the room was clean, so that counts for something.

Where do I start - the staff were excellent - every single one we had any interaction with! The location is great and room was wonderful- lots of little touches that make it even more special.

loved the ambience of this hotel on Sydney Harbour under the Sydney harbour bridge - iconic

we had a really great stay, although it was just overnight as we wanted to see vivid, the family thoroughly enjoyed the comfort and the cleanliness. The room was spacious and there was a good variety of the breakfast buffet.

This was our first stay at Pier One and it did not disappoint. From the moment we walked in to the beautiful lobby we were greeted by a lovely staff member who checked us in quickly and explained everything to us. The concierge was also amazing, taking control of our heavy bags and valet parking. The whole process was seamless from woe to go. Would definitely stay there again, a beautiful Hotel located right near the harbour bridge and close to the attractions we wanted to see which included an exhibition close by, Opera House, Botanical Gardens and Vivid, all within walking distance from the Hotel.

Fantastic location and excellent service

Everything was just perfect. Can’t wait to stay again!

We enjoyed our stay. The hotel has a great location and modern features, and the staff were amazing. We have stayed before and will stay again!

Beautiful hotel with lovely Who is Elijah products .

Clean hotel and wonderful staff at check in

Beautiful property with amazing views from the rooms overlooking the Harbour The room was spotlessly clean and modern. The staff go out of their way especially Ivan at the concierge desk

A top location & beautiful place to stay. A short walk to everything in The Rocks & Circular Quay. Lovely & clean, comfortable beds & kind, friendly, helpful staff who go the extra mile to make your stay special.

The room with a ‘view’ was not of the bridge, was a bit disappointed but beyond looking at the building across from us could see some of the water when at an angle (room 241). They definitely have an issue with the water draining properly in the shower and can see damage on the wall related to this. The room its self was not quiet at all, could hear banging, foot steps etc a lot of the night! Bed was ok comfort as well as the pillows. The extra costs for room service are disappointing ($10 for ‘tray cost’) and food/drinks had extra charges all weekend. The buffet breakfast was a stand out!! Definitely order your eggs first up and have fruit or something as the eggs take approx 5 minutes and coffees longer! But well worth the wait and enjoy the views!