The Cullen Melbourne - Art Series

Stayed at The Cullen Melbourne – Art Series and on my third night found cockroaches in my room one on the bed, another on the wall (I have videos). Staff acted like nothing happened, and even room service wasn’t aware. They moved me to Room 217, but with trains outside and no soundproofing, it was impossible to sleep. For a 5-star hotel, this is unacceptable. Offering only a one-night refund for such unhygienic, and poorly maintained conditions shows they do not meet true 5-star standards.

Front entrance, o/night urine and remains of vomit in the tiled entrance from the street. Reported to reception on leaving the Cullen

The hotel was a little tired. The sheets also were old and scratchy. I found hair in the shower and my bed that weren't mine on the first night.

The room was fabulous, with gorgeous artwork, modern furnishings and everything needed for a lovely stay

There were no food options at the hotel but there were lots of restaurants within walking distance.

Staff members went out of their way to ensure a comfortable stay!

I couldn’t wait to write this review. We visited an old pal who is doing it tough. He ‘Bedder’ get well 😉. Our last thought was where we would stay. First and closest place was the Cullen Prahran. I had no idea what it was until we arrived. From the start I‘ll fess up I love art. The Cullen is saturated with it, Adam Cullen (RIP). We were given a studio room it was huge, comfortable and beautiful. A meal at Dad Vietnamese restaurant and a great nights sleep and a topped off just what we needed after a long day. I’ll find excuses to visit Melbourne again just for that reason and Prahran Market so close so easy.

Had issues at check in, had booked a multiple bed studio room. Arrived to room to only one bed. Paid for a room with multiple beds which was more expensive than a single bed room. If I wanted a single bed room I would’ve booked one. Hotel blamed this website Hotels.com. We had less then an hour to get ready for a hens night after all the back and forth between the hotel and the website went back and forth over getting another bed into the room as the hotel didn’t believe they could fit one. In the end was quite annoyed, I booked a multiple bed room I would’ve liked to have attended my room and everything be there and ready instead of the back and forth over asking for what I originally booked.

Very compact design. Love the art. Very strong shower pressure. Clean modern. There is also roadside parking

I was happily suprized that the bath had spa jets! The room had fabulous art that I thouroughly enjoyed. I was a little disappointed that dining was being renovated but very excited to try room service the next time I stay!

Art series is really interesting

Clean, modern with very good amenities. Bonus having a window you can open for fresh air. Will definitely be back

Loved the artwork and central location

Perfect location, room size was generous with lots of spare space, highly recommend

The hotel has a lot of potential however a few things let the place down. Our room showed signs of wear and tear. It would have been nice to know that there was no room service or onsite restaurant prior to our booking, as we have a child we had to leave the hotel everytime for meals.

Great simple and comfortable accommodation with no frills.

The location is great within proximity to markets, tram and AF gym! TV is old and did not connect with phone even with instructions it only connects for 1 minute then requires wifi to be reset. My room was near laundry room and it got very noisy in the mornings.

Absolutey adored my stay at the Cullen. Incredible water pressure and amenities, the staff is so accommodating and location is incredible. I would even recommend locals to go here for a staycation.

Fantastic hotel, excellent location, friendly staff. I stayed for 2 weeks and enjoyed every day.

Loved my stay here . Great location right near the prahan markets and a short walk to chapel street for shopping. I was there for work and it was a very quiet hotel. It was a great idea tô opt out of housekeeping in exchange for a bottle or wine. Only thing I didn’t love is the pillows they were all super soft and even all 4 stacked didn’t give me enough support - personal preference. Would love to come back and stay here again.