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Citadines Toison d'Or Brussels
Apartments
8.0
/10
Very Good
878 reviews
What Guests Say About Their Stay
Rutwa
10.0
/ 10
We had a wonderful stay at this place. We were traveling as a family and this place was perfect. We had a two story room which gave us enough room to spread out.
Room was clean, and so was the bathroom. There was a grocery store very nearby to get few items of daily use.
They had few dishes and an everything you need in a kitchen which was perfect to heat and eat our leftovers. The town center was close by and we found it was nice to walk back to the hotel after a heavy dinner.
Great place if you are looking to stay as a family.
Abigail
10.0
/ 10
Very nice hotel and cute room, staff helpful and welcoming, excited to stay again in a few days.
Mathilde
10.0
/ 10
Ravie de mon séjour ! Accueil parfait, grand studio bien décoré avec éclairage chaleureux et bien équipé pour cuisiner, se détendre et travailler. Super literie. Bonne localisation au cœur du quartier Louise (restaurants, magasins, commerces walking distance trams/métro juste à côté). Rapport qualité prix absolument parfait !
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In the Area
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61-63, Av. de la Toison D'Or, Arrondissement Brussel-Hoofdstad, Sint-Gillis, City of Brussels, Belgium, 1060
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Citadines Toison d'Or Brussels
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What's around Citadines Toison d'Or Brussels
61-63, Av. de la Toison D'Or, Arrondissement Brussel-Hoofdstad, Sint-Gillis, City of Brussels, Belgium, 1060
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Discover More About Citadines Toison d'Or Brussels
Location
Citadines Toison d'Or Brussels is a apartment is located at Saint-Gilles.
About Citadines Toison d'Or Brussels
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Citadines Toison d'Or Brussels.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Citadines Toison d'Or Brussels is the right place to stay.
All facilities in Citadines Toison d'Or Brussels
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Banquet
- Parking
- Smoking area
- Parking (surcharge)
Public Facilities
- Others
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Breakfast
Things to Do
- Discounted Fitness Center
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- Grocery
Accommodation Policy & General Information in Citadines Toison d'Or Brussels
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
- Self parking fee: EUR 20 per day
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Housekeeping fee: EUR 20 per day; may vary based on length of stay and unit size
- Rollaway bed fee: EUR 22.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.24 per room, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Citadines Toison d'Or Brussels | 154 |
Number of floors in Citadines Toison d'Or Brussels | 8 |
Another facilities in Citadines Toison d'Or Brussels | Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Citadines Toison d'Or Brussels
What are available facilities at Citadines Toison d'Or Brussels?
There are top facilites at Citadines Toison d'Or Brussels such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Citadines Toison d'Or Brussels?
The standard check-in time at Citadines Toison d'Or Brussels is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Citadines Toison d'Or Brussels provide breakfast?
Yes, Citadines Toison d'Or Brussels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Citadines Toison d'Or Brussels?
Citadines Toison d'Or Brussels is a 3.0-star hotel.
How many floors does Citadines Toison d'Or Brussels have?
Citadines Toison d'Or Brussels has 8 floors.
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More Reviews from Other Guests in Citadines Toison d'Or Brussels
Overall Ratings & Reviews Citadines Toison d'Or Brussels
Traveloka (8)
Other sources (870)
8.0
Very Good
From 870 reviews
Cleanliness
8.2
Room Comfort
8.0
Location
8.6
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Citadines Toison d'Or Brussels
Number of reviews per page
20
40
Top reviews
Rutwa
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We had a wonderful stay at this place. We were traveling as a family and this place was perfect. We had a two story room which gave us enough room to spread out.
Room was clean, and so was the bathroom. There was a grocery store very nearby to get few items of daily use.
They had few dishes and an everything you need in a kitchen which was perfect to heat and eat our leftovers. The town center was close by and we found it was nice to walk back to the hotel after a heavy dinner.
Great place if you are looking to stay as a family.
Read More
Chang Wei
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Poor quality ..
Alex
Friends and Family
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The downstairs lobby was nice and location was good but the rooms were old and dated and didn’t feel clean. The bathroom shower was very small
Abigail
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very nice hotel and cute room, staff helpful and welcoming, excited to stay again in a few days.
Midori
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I like the area. They used to have free coffee and water. not any longer.
Lynn
Leisure Family
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The room we had was suppose to be a one bedroom with a sitting area side by side as shown in the picture. This was clearly photoshopped. When we arrived, the sitting room was on the main floor but the bedroom and the bathroom were on a second floor with very narrow steps. This meant that you had to take your luggage up these steps. We had one member of our party not to be able to climb steps. So that meant they could not sleep in a bed nor use the bathroom upstairs. Imagine taking a kitchen sink bath. Not happy about this when not fully disclosed!!! The front staff was rude. One lady was great at giving the stink eye when you asked her for anything. We really did try to not interact with the staff. Also, if you want AC, don’t stay here.
Read More
shanen
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Doors didn’t lock properly, no air conditioning, doors couldn’t close, dirty amenities(towels were not clean), bathroom vent didn’t work
jose antonio
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The attention was very cordial, the room was very clean and complete with everything necessary for a confirmable stay. I would surely choose it again.
Manon
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
They never offer to help. Anything we asked: "i do not know, it's not sure, there is none (false statement). Hotel that needs a lot of care. The crew needs to learn how to smile and welcome travellers. Mind you, we arrived on a Sunday obviously to be checked in by someone who does like to work on weekend. The worst Citadines ever!
Read More
Verified traveler
Business Family
4.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The rooms have no AC. We needed to have the windows open at night to have a comfortable sleeping temperature, but noise on the busy street below us, we were on the 6 floor, was incredible. Constant sirens yelling, motorbikes racing and night work on the underpass. Hard to sleep. Can not recommend this property. Wonder how hot the rooms will be in the summer.
Read More
April
Friends and Family
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Great place to stay. Very comfortable and convenient.
INGRID
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Highly recommended! :)
Harleen
Leisure Family
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The property is in a good location and clean. However, no complimentary tea/coffee was offered in the rooms and no water bottles either. This is usually offered everywhere I’ve stayed before.
There is no air con in the room either which I felt was really needed at night.
The bath/shower products offered in the room had a very strong, unpleasant smell which may not be up to everyone’s liking.
Read More
Mya
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Central location, staff were friendly, lots nearby and easy to travel via metro
David
Leisure Family
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
We needed a kitchenette to get the most out of our vacation (some home cooking!) and this place delivered. Brussels itself was the least charming city we experienced, that was the main issue with this hotel. Little dead flys on the windowsill were kind of disgusting, but these things happen. The kitchen worked and that's all were really wanted. (I now remember there was a shooting outside a Brussels metro the day we arrived)
Read More
Edgar
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
In general everything went well. Only problem is that I woke up with a lot of marks all over my body, like bed bug bites
Joseph
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Très bon service
Mathilde
Business
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Ravie de mon séjour ! Accueil parfait, grand studio bien décoré avec éclairage chaleureux et bien équipé pour cuisiner, se détendre et travailler. Super literie. Bonne localisation au cœur du quartier Louise (restaurants, magasins, commerces walking distance trams/métro juste à côté). Rapport qualité prix absolument parfait !
Jake
Leisure Family
4.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Quite overpriced for an odd apartment in poor conditions conaidering the area wasn't so great.
Emily
Leisure with Partner
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Pros- good location for the Metro. Great for travelling around Brussels but also only three stops from Gare du Midi if you're travelling further afield.
There's a little shop just around the corner for anything you might need.
If you don't want to take the Metro, there are certainly places nearby within walking distance.
Coffee machine in the lobby (no tea and coffee making facilities in the room) was great if you wanted something to take with you.
Front desk staff seemed friendly and helpful.
Working lift was handy with suitcases.
Our room had everything we needed to prepare meals and was a good size.
Cons:
The deadlock on the door didn't work so we had to wedge a chair between the door and the toilet door. This may be an issue for solo female travellers.
The safe in the room didn't work so we needed to find a solution to protect valuable items.
The apartment is in need of a refresh as paint is scuffed and peeling and some of the furniture has been damaged.
Someone had been sick in the corridor outside the loft and it had been there for a couple of days before we left.
The area around the hotel might be unsuitable for solo female travellers at night as I was briefly followed by a man who only stopped when he saw I was with my male partner.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Citadines Toison d'Or Brussels
Traveloka (8)
Other sources (870)
8.0
Very Good
From 870 reviews
Cleanliness
8.2
Room Comfort
8.0
Location
8.6
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Citadines Toison d'Or Brussels
Number of reviews per page
20
40
Top reviews
Rutwa
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We had a wonderful stay at this place. We were traveling as a family and this place was perfect. We had a two story room which gave us enough room to spread out.
Room was clean, and so was the bathroom. There was a grocery store very nearby to get few items of daily use.
They had few dishes and an everything you need in a kitchen which was perfect to heat and eat our leftovers. The town center was close by and we found it was nice to walk back to the hotel after a heavy dinner.
Great place if you are looking to stay as a family.
Read More
Chang Wei
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Poor quality ..
Alex
Friends and Family
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The downstairs lobby was nice and location was good but the rooms were old and dated and didn’t feel clean. The bathroom shower was very small
Abigail
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very nice hotel and cute room, staff helpful and welcoming, excited to stay again in a few days.
Midori
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I like the area. They used to have free coffee and water. not any longer.
Lynn
Leisure Family
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The room we had was suppose to be a one bedroom with a sitting area side by side as shown in the picture. This was clearly photoshopped. When we arrived, the sitting room was on the main floor but the bedroom and the bathroom were on a second floor with very narrow steps. This meant that you had to take your luggage up these steps. We had one member of our party not to be able to climb steps. So that meant they could not sleep in a bed nor use the bathroom upstairs. Imagine taking a kitchen sink bath. Not happy about this when not fully disclosed!!! The front staff was rude. One lady was great at giving the stink eye when you asked her for anything. We really did try to not interact with the staff. Also, if you want AC, don’t stay here.
Read More
shanen
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Doors didn’t lock properly, no air conditioning, doors couldn’t close, dirty amenities(towels were not clean), bathroom vent didn’t work
jose antonio
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The attention was very cordial, the room was very clean and complete with everything necessary for a confirmable stay. I would surely choose it again.
Manon
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
They never offer to help. Anything we asked: "i do not know, it's not sure, there is none (false statement). Hotel that needs a lot of care. The crew needs to learn how to smile and welcome travellers. Mind you, we arrived on a Sunday obviously to be checked in by someone who does like to work on weekend. The worst Citadines ever!
Read More
Verified traveler
Business Family
4.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The rooms have no AC. We needed to have the windows open at night to have a comfortable sleeping temperature, but noise on the busy street below us, we were on the 6 floor, was incredible. Constant sirens yelling, motorbikes racing and night work on the underpass. Hard to sleep. Can not recommend this property. Wonder how hot the rooms will be in the summer.
Read More
April
Friends and Family
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Great place to stay. Very comfortable and convenient.
INGRID
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Highly recommended! :)
Harleen
Leisure Family
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The property is in a good location and clean. However, no complimentary tea/coffee was offered in the rooms and no water bottles either. This is usually offered everywhere I’ve stayed before.
There is no air con in the room either which I felt was really needed at night.
The bath/shower products offered in the room had a very strong, unpleasant smell which may not be up to everyone’s liking.
Read More
Mya
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Central location, staff were friendly, lots nearby and easy to travel via metro
David
Leisure Family
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
We needed a kitchenette to get the most out of our vacation (some home cooking!) and this place delivered. Brussels itself was the least charming city we experienced, that was the main issue with this hotel. Little dead flys on the windowsill were kind of disgusting, but these things happen. The kitchen worked and that's all were really wanted. (I now remember there was a shooting outside a Brussels metro the day we arrived)
Read More
Edgar
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
In general everything went well. Only problem is that I woke up with a lot of marks all over my body, like bed bug bites
Joseph
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Très bon service
Mathilde
Business
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Ravie de mon séjour ! Accueil parfait, grand studio bien décoré avec éclairage chaleureux et bien équipé pour cuisiner, se détendre et travailler. Super literie. Bonne localisation au cœur du quartier Louise (restaurants, magasins, commerces walking distance trams/métro juste à côté). Rapport qualité prix absolument parfait !
Jake
Leisure Family
4.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Quite overpriced for an odd apartment in poor conditions conaidering the area wasn't so great.
Emily
Leisure with Partner
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Pros- good location for the Metro. Great for travelling around Brussels but also only three stops from Gare du Midi if you're travelling further afield.
There's a little shop just around the corner for anything you might need.
If you don't want to take the Metro, there are certainly places nearby within walking distance.
Coffee machine in the lobby (no tea and coffee making facilities in the room) was great if you wanted something to take with you.
Front desk staff seemed friendly and helpful.
Working lift was handy with suitcases.
Our room had everything we needed to prepare meals and was a good size.
Cons:
The deadlock on the door didn't work so we had to wedge a chair between the door and the toilet door. This may be an issue for solo female travellers.
The safe in the room didn't work so we needed to find a solution to protect valuable items.
The apartment is in need of a refresh as paint is scuffed and peeling and some of the furniture has been damaged.
Someone had been sick in the corridor outside the loft and it had been there for a couple of days before we left.
The area around the hotel might be unsuitable for solo female travellers at night as I was briefly followed by a man who only stopped when he saw I was with my male partner.
Read More
Number of reviews per page
20
40