Novotel Montreal Centre

Location is great for bars

Clean and the rooms are big.

Close to the Peel metro station, some restaurants and mini market open 24h. Hotel was very quiet and clean with underground parking. Price was very good in the situation of 2 festival. Novotel is a name to remind!

Very clean, courteous staff Parking staircase filthy, back alley and nearby property covered in garbage. The hotel management should take action with Indigo and the city

Good hotel but needs a bit more lighting.

Rooms were nice than I expected. Beds were very comfortable. Bathrooms were modern but low on amenities (qtips, cotton balls, shower cap…)

I do not leave reviews but this time I felt I needed to. The visit started off well with a very early check-in but it was mostly downhill from there. The room was smell and had a faint wet dog smell which did eventually go away by the third day. The bathroom was a bit of a disaster. The shower is backwards so you have to physically get into the shower to turn on the water and you cannot reposition the shower head so you get wet. Not a problem if it’s for yourself but when you’re trying to turn it on for your kids that’s a problem. Next the drain plug doesn’t come out. You have to flip it and sometimes it would flip closed so by end of your shower there is water half way up to your knee. Next, housekeeping only left two towels each day despite having 4 people in the room including kids. We had to request two additional towels each day and on one occasion we had to give back the dirty towels and on the second attempt they tried to give us only 1 additional towels and said they always leave 4 towels in a double room to which we explained that wasn’t the case. We get like they may have thought we were trying to steal towels. Twice on the visit the toilet became clogged. On the first time I called the front desk and before I could speak I was out on hold. It cycles through 3 times before I hung up and tracked down someone from housekeeping. Within 5 minutes a maintenance person came up to fix it. The toilet paper rolls are missing end caps so they fly off. I’m out of characters

Great location. Walkable. Early check in

The good: Very comfy bed. The bad: View out the window is a garage filled alley.

Nice place in the heart of MTL, only a 30 min walk from most destinations.

Air conditioner doesn’t keep up on hot days.

I think the hotel is over priced I very basic hotel nothing fancy Not in a very good location

The hotel was what you would expect.

Conveniently located and situated in central downtown. Everything is walkable or easily accessible by transit. Hotel was in excellent shape with all necessary amenities, which made our 3 day stay feel like home away from home. Hotel staff were friendly and helpful, buffet was tasty with a wealth of options for guests to choose from. Only two things to note was the room safety lock for the door was broken. Also, the mental door stopper on the ground is not the best placement as you're constantly hitting your foot on it when accessing the armour. Overall great stay and experience at Novotel Montréal! We would highly recommend and come back.

Mostly positive. Quick check in and check out. It’s so close to St Catherine street with all the shops and restaurants. Close to subway and buses and very walkable too. Gym is great. Hotel is clean and maintained. Diligent room service. Had a very unpleasant encounter with a staff at the restaurant, would recommend to provide mandatory sensitivity training regarding race.

Overall a good experience. Construction around the property was little inconvenient.

Clean. Comfortable beds. Nice hotel.

Convenient walk from the central train station

Great stay at Novotel! Exceklent location, close to all the shops and restaurants, and not too far from the metro station (about 10 min walk). Our room is spacious and clean. Amenities included Nespresso coffee pods (limited to 2 per day) and tea. The only con is no fridge in the room, unless you ask it to be unlocked and potentially charged for mini bar items. Appreciate having shampoo etc. in larger refillable bottles. There is parking attached for a daily fee. There's construction right in front of the hotel so it was a bit tricky to get to the hotel, but reception was very helpful in providing directions. Overall a great stay!

Very well situated, half a block from St Catherine street with lots of shopping and food options. The staff is very kind and helpful.