Ottawa Embassy Hotel

Hotels
8.2
/10
Very Good
1,107 reviews

What Guests Say About Their Stay

Sylvia
10.0
/ 10
Extremely comfortable and clean, with oddities. We had a one bedroom apartment with a huge living room and bedroom, the tiniest bathroom imaginable and a skinny dining room. The kitchen could be a bit better stocked -- bring your own paper towels, and the cereal bowls are very small. The kitchen is also in need of renovation, things are getting a little funky, but everything was very clean. Bed was incredibly comfortable, couches were comfortable and lots of lamps for reading and cozy lounging. Staff were very pleasant and the neighbourhood was great -- right in the centre of things but off a main road, so quieter. We were able to walk to restos, LCBO, grocery store, etc. Underground parking was easy, too. We really liked this place -- even if it could do with a bit of remodel -- and will hope to stay there next time we're in Ottawa.
Albert
10.0
/ 10
Great location on a quiet street but with easy access to both Centretown and Byward Market (via Rideau Centre). Building is older but the units are nicely renovated and very spacious. Has a full kitchen if one wanted to cook. Onsite parking is limited but there is easy access to parking at Ottawa City Hall (only a few minutes walk away) where parking is only $4 a day on weekends.
Sarah
10.0
/ 10
Staff was lovely and very helpful. Room was clean and quiet. We did not eat at the hotel, so can't comment. We would definitely stay again.
In the Area
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25 Cartier St, Ottawa, Ontario, Canada, K2P1J2

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Ottawa Embassy Hotel is a good choice when you are visiting Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ottawa Embassy Hotel

25 Cartier St, Ottawa, Ontario, Canada, K2P1J2
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Location


Staying at Ottawa Embassy Hotel is a good choice when you are visiting Ottawa.

About Ottawa Embassy Hotel

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ottawa Embassy Hotel exclusively for you.

Ottawa Embassy Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Ottawa Embassy Hotel is the right place to stay.

All facilities in Ottawa Embassy Hotel

Others Ottawa Embassy Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Sauna

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ottawa Embassy Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately CAD 14 to 20 per person
  • Self parking fee: CAD 31.64 per night (in/out privileges)
  • Nearby parking fee: CAD 30 per day(180 ft away; open 24 hours)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ottawa Embassy Hotel
140
Number of floors in Ottawa Embassy Hotel
11
Another facilities in Ottawa Embassy Hotel
Others, Smoke-free area, Safety deposit box, Laundry service, Newspaper in lobby

Frequently asked question in Ottawa Embassy Hotel

What are available facilities at Ottawa Embassy Hotel?
There are top facilites at Ottawa Embassy Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ottawa Embassy Hotel?
The standard check-in time at Ottawa Embassy Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Ottawa Embassy Hotel provide breakfast?
Yes, Ottawa Embassy Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ottawa Embassy Hotel?
Ottawa Embassy Hotel is a 3.5-star hotel.
How many floors does Ottawa Embassy Hotel have?
Ottawa Embassy Hotel has 11 floors.
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More Reviews from Other Guests in Ottawa Embassy Hotel

8.2
Very Good
From 1,107 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Ottawa Embassy Hotel

Number of reviews per page
20
40
Top reviews
Talia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was dated but clean. Staff were very pleasant and helpful.
saied
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Carpet stained and dusty Needs changing
Leah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice view. I didnt try food
Sara
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in was good considering extenuating circumstances (police had been called to investigate what appeared to be a domestic violence incident). I asked for early check in, which they were able to accommodate for an additional fee. The room itself was very large, but the decor was tired. Bed was comfortable. Very little water pressure in shower. On site restaurant is quite good. Overall, had its ups and downs.
Read More
Akela
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service and helpful staff. Good food and setvice at restaurant.
Frank
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful, 5 stars for the staff.
Rania
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was great.
Julie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Large suite, convenient to have a kitchen. Comfy and clean.
Steven
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good staff, room is big, good breakfast, great location
Sylvia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Extremely comfortable and clean, with oddities. We had a one bedroom apartment with a huge living room and bedroom, the tiniest bathroom imaginable and a skinny dining room. The kitchen could be a bit better stocked -- bring your own paper towels, and the cereal bowls are very small. The kitchen is also in need of renovation, things are getting a little funky, but everything was very clean. Bed was incredibly comfortable, couches were comfortable and lots of lamps for reading and cozy lounging. Staff were very pleasant and the neighbourhood was great -- right in the centre of things but off a main road, so quieter. We were able to walk to restos, LCBO, grocery store, etc. Underground parking was easy, too. We really liked this place -- even if it could do with a bit of remodel -- and will hope to stay there next time we're in Ottawa.
Read More
Ming
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location. Breakfast is okay.
Karl
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient laundry service. Parking is expensive, there might be better parking options off site. The room was musty.
Qiang
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was spacious and included a nice surprise: a fully equipped kitchenette with a clean refrigerator, cafe machine, four-burner stove, pots, bowls, plates, and cutlery. Great for families or longer stays. However, the air conditioning unit hangs in the middle of the room and makes a terrible, loud rattling noise every time it runs—impossible to ignore and disruptive to sleep. Most disappointing was the irresponsible and misleading front desk service. We prepaid through Expedia. At check-in, the receptionist offered parking and quoted “$28 plus tax.” I immediately clarified: “So $28 plus tax is for parking for our full two-night stay?”
She clearly answered “YES.” We were later charged $63.26—$28 + tax per night. When I complained, Front Desk Manager Francisco Rodiles dismissed it entirely, saying the per-day rate was listed on Expedia. While that may be true, it does not justify staff verbally confirming a total price that was completely wrong. This caused wasted time, stress, and frustration. The manager refused any refund, apology, or accountability—only deflection. Bottom line: Good room size and kitchen setup, but ruined by noisy AC and shockingly poor front desk integrity. Not the reliability or transparency I expect from a downtown Ottawa hotel.
Read More
Adam
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was excllellent!
Albert
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location on a quiet street but with easy access to both Centretown and Byward Market (via Rideau Centre). Building is older but the units are nicely renovated and very spacious. Has a full kitchen if one wanted to cook. Onsite parking is limited but there is easy access to parking at Ottawa City Hall (only a few minutes walk away) where parking is only $4 a day on weekends.
Read More
Sarah
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was lovely and very helpful. Room was clean and quiet. We did not eat at the hotel, so can't comment. We would definitely stay again.
Yves
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff, very large room and location.
Eve
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was nice and the room was very clean. Nice towels! That’s important to me.
Allison
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

n/a
Ying
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is very good location just beside city hall and confederation park. I can run around canal in the morning. I will choose this hotel next time. staff are all very nice.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Ottawa Embassy Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,107 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ottawa Embassy Hotel

Number of reviews per page
20
40
Top reviews
Talia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was dated but clean. Staff were very pleasant and helpful.
saied
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Carpet stained and dusty Needs changing
Leah
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice view. I didnt try food
Sara
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in was good considering extenuating circumstances (police had been called to investigate what appeared to be a domestic violence incident). I asked for early check in, which they were able to accommodate for an additional fee. The room itself was very large, but the decor was tired. Bed was comfortable. Very little water pressure in shower. On site restaurant is quite good. Overall, had its ups and downs.
Read More
Akela
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service and helpful staff. Good food and setvice at restaurant.
Frank
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful, 5 stars for the staff.
Rania
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was great.
Julie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Large suite, convenient to have a kitchen. Comfy and clean.
Steven
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good staff, room is big, good breakfast, great location
Sylvia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Extremely comfortable and clean, with oddities. We had a one bedroom apartment with a huge living room and bedroom, the tiniest bathroom imaginable and a skinny dining room. The kitchen could be a bit better stocked -- bring your own paper towels, and the cereal bowls are very small. The kitchen is also in need of renovation, things are getting a little funky, but everything was very clean. Bed was incredibly comfortable, couches were comfortable and lots of lamps for reading and cozy lounging. Staff were very pleasant and the neighbourhood was great -- right in the centre of things but off a main road, so quieter. We were able to walk to restos, LCBO, grocery store, etc. Underground parking was easy, too. We really liked this place -- even if it could do with a bit of remodel -- and will hope to stay there next time we're in Ottawa.
Read More
Ming
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good location. Breakfast is okay.
Karl
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient laundry service. Parking is expensive, there might be better parking options off site. The room was musty.
Qiang
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was spacious and included a nice surprise: a fully equipped kitchenette with a clean refrigerator, cafe machine, four-burner stove, pots, bowls, plates, and cutlery. Great for families or longer stays. However, the air conditioning unit hangs in the middle of the room and makes a terrible, loud rattling noise every time it runs—impossible to ignore and disruptive to sleep. Most disappointing was the irresponsible and misleading front desk service. We prepaid through Expedia. At check-in, the receptionist offered parking and quoted “$28 plus tax.” I immediately clarified: “So $28 plus tax is for parking for our full two-night stay?”
She clearly answered “YES.” We were later charged $63.26—$28 + tax per night. When I complained, Front Desk Manager Francisco Rodiles dismissed it entirely, saying the per-day rate was listed on Expedia. While that may be true, it does not justify staff verbally confirming a total price that was completely wrong. This caused wasted time, stress, and frustration. The manager refused any refund, apology, or accountability—only deflection. Bottom line: Good room size and kitchen setup, but ruined by noisy AC and shockingly poor front desk integrity. Not the reliability or transparency I expect from a downtown Ottawa hotel.
Read More
Adam
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was excllellent!
Albert
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location on a quiet street but with easy access to both Centretown and Byward Market (via Rideau Centre). Building is older but the units are nicely renovated and very spacious. Has a full kitchen if one wanted to cook. Onsite parking is limited but there is easy access to parking at Ottawa City Hall (only a few minutes walk away) where parking is only $4 a day on weekends.
Read More
Sarah
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was lovely and very helpful. Room was clean and quiet. We did not eat at the hotel, so can't comment. We would definitely stay again.
Yves
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff, very large room and location.
Eve
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was nice and the room was very clean. Nice towels! That’s important to me.
Allison
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

n/a
Ying
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is very good location just beside city hall and confederation park. I can run around canal in the morning. I will choose this hotel next time. staff are all very nice.
Number of reviews per page
20
40