Mandarin Oriental, Guangzhou

Hotels
9.4
/10
Exceptional
320 reviews

What Guests Say About Their Stay

Kath L. C.

9.4
/ 10
My recent stay at the Mandarin Oriental Guangzhou was truly memorable, thanks to the exceptional service provided by the staff. From check-in to check-out, every moment was handled with professionalism and care. All the staff members we encountered were polite and eager to assist, contributing hugely to the warmth and hospitality of the hotel. I highly recommend the Mandarin Oriental, Guangzhou, thanks to these wonderful team members who truly made our visit special.

Kath L. C.

10.0
/ 10
My recent stay at the Mandarin Oriental Guangzhou was truly memorable, thanks to the exceptional service provided by the staff. From check-in to check-out, every moment was handled with professionalism and care. All the staff members we encountered were polite and eager to assist, contributing hugely to the warmth and hospitality of the hotel. Their courteous demeanor made a lasting impression on us. I highly recommend the Mandarin Oriental, Guangzhou, thanks to these wonderful team members who truly made our visit special.

seesee

10.0
/ 10
Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.

Anna

10.0
/ 10
Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!

simon

10.0
/ 10
A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
In the Area
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389 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mandarin Oriental, Guangzhou is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Guangzhou

389 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620
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Lobby 2 Mandarin Oriental, Guangzhou

Discover More About Mandarin Oriental, Guangzhou

General


Near Taikoo Hui

Location


With a stay at Mandarin Oriental, Guangzhou, you'll be centrally located in Guangzhou, a 2-minute drive from Taikoo Hui and 8 minutes from Beijing Road Pedestrian Street. This luxury hotel is 5.6 mi (9 km) from Canton Fair Complex and 3.8 mi (6.1 km) from Canton Tower.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Taikoo Hui - 0.5 km / 0.3 mi
Grandview Mall - 0.6 km / 0.3 mi
OneLink Walk - 0.6 km / 0.4 mi
Tianhe Stadium - 0.7 km / 0.4 mi
Tee Mall - 1.2 km / 0.7 mi
Zhongtian Shopping Mall - 1.2 km / 0.7 mi
CITIC Plaza - 1.2 km / 0.8 mi
South China University of Technology - 1.9 km / 1.2 mi
Jinan University - 1.9 km / 1.2 mi
South China Normal University - 2 km / 1.2 mi
Guangzhou CTF Finance Centre - 2.4 km / 1.5 mi
Guangzhou Library - 2.6 km / 1.6 mi
Zhujiang Park - 2.6 km / 1.6 mi
Guangzhou Zoo - 3 km / 1.8 mi
South China Agricultural University - 3.3 km / 2 mi

The nearest airports are:
Foshan (FUO-Shadi) - 36.9 km / 22.9 mi
Baiyun International Airport (CAN) - 42.9 km / 26.6 mi

The preferred airport for Mandarin Oriental, Guangzhou is Baiyun International Airport (CAN).

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Guangzhou? This hotel has 18729 square feet (1740 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.

Dining


For lunch or dinner, stop by Jiang by Chef Fei, a restaurant that specializes in Chinese cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.

Rooms


Make yourself at home in one of the 263 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

All facilities in Mandarin Oriental, Guangzhou

Bar, Cafe and Lounge Mandarin Oriental, Guangzhou
Bar, Cafe and Lounge
Swimming Pool Mandarin Oriental, Guangzhou
Swimming Pool
Entertainment Facility Mandarin Oriental, Guangzhou
Entertainment Facility
Fitness Center Mandarin Oriental, Guangzhou
Fitness Center
Functional Hall Mandarin Oriental, Guangzhou
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Fitness center
  • Shops
  • Sauna

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Family-friendly Facilities

  • Children pool

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Reception hall

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mandarin Oriental, Guangzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, Parking height restrictions apply, Cashless transactions are available, Car recommended, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Guangzhou
263
Number of floors in Mandarin Oriental, Guangzhou
25
Another facilities in Mandarin Oriental, Guangzhou
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Mandarin Oriental, Guangzhou

What are available facilities at Mandarin Oriental, Guangzhou?
There are top facilites at Mandarin Oriental, Guangzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Guangzhou?
The standard check-in time at Mandarin Oriental, Guangzhou is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Guangzhou provide breakfast?
Yes, Mandarin Oriental, Guangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Guangzhou?
Mandarin Oriental, Guangzhou is a 5.0-star hotel.
How many floors does Mandarin Oriental, Guangzhou have?
Mandarin Oriental, Guangzhou has 25 floors.
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More Reviews from Other Guests in Mandarin Oriental, Guangzhou

9.4
Exceptional
From 313 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental, Guangzhou

Number of reviews per page
20
40
Top reviews
Muna
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent in everything
Muna
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, professional staff, lovely amenities. Excellent Location .
Hamad
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Luxury hotel
Prachatouch
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice
TRudi
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staffs are very friendly, but the facility itself needs to be upgraded. Everything is very old inside. The buffet breakfast menu is the same everyday and not that great dim sum. I am very disappointed
ZeYang
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nothing positive about my stay at MO Guangzhou for the last 2 days. First, my room was not ready until 4:15pm, no explanations no apology. The breakfast is the lowest level that I experienced in all the MO I have been to, and it’s even worse than the Hiltons. Chicken is hard and freshly made noodles are overcooked and mushy. The espresso had a bad taste due to either stall bins or unflushed machine. Varieties are less than half of what the Shanghai MO has,
Read More
richard leslie
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect
Triono j
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location and great rooms
seesee
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.
Read More
Anna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!
ling
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

great room and great emplacement
Chris
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Property and food and amenities as well as location is second to none
simon
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
Harvey
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

.
Que
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Jennifer
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing stay. Clean room, staff was helpful and was in a convenient place.
Louis W Y
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

All good
Xilun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Just overall very nice and comforting. Great rest and recovery after a long day
zhaoming
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Morden masterpiece infused with the elegance of classical chinese design! Excellent
Yew Meng
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mandarin Oriental, Guangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 313 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental, Guangzhou

Number of reviews per page
20
40
Top reviews
Muna
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent in everything
Muna
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, professional staff, lovely amenities. Excellent Location .
Hamad
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Luxury hotel
Prachatouch
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice
TRudi
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staffs are very friendly, but the facility itself needs to be upgraded. Everything is very old inside. The buffet breakfast menu is the same everyday and not that great dim sum. I am very disappointed
ZeYang
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nothing positive about my stay at MO Guangzhou for the last 2 days. First, my room was not ready until 4:15pm, no explanations no apology. The breakfast is the lowest level that I experienced in all the MO I have been to, and it’s even worse than the Hiltons. Chicken is hard and freshly made noodles are overcooked and mushy. The espresso had a bad taste due to either stall bins or unflushed machine. Varieties are less than half of what the Shanghai MO has,
Read More
richard leslie
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect
Triono j
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location and great rooms
seesee
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.
Read More
Anna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!
ling
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

great room and great emplacement
Chris
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Property and food and amenities as well as location is second to none
simon
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
Harvey
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

.
Que
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Jennifer
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing stay. Clean room, staff was helpful and was in a convenient place.
Louis W Y
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

All good
Xilun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Just overall very nice and comforting. Great rest and recovery after a long day
zhaoming
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Morden masterpiece infused with the elegance of classical chinese design! Excellent
Yew Meng
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful
Number of reviews per page
20
40