Radisson Collection Yangtze Shanghai

From the moment I arrived, the service was exceptional. The staff went above and beyond to make me feel welcome and comfortable, special thanks to Angela. The room was spotless, beautifully decorated, and offered every amenity I could need. The bed was incredibly comfortable, and I enjoyed views from my window. The hotel's location was perfect—close to everything I wanted to explore, yet quiet and peaceful at night. Breakfast each morning was a highlight, with fresh, delicious options and attentive service. Their weekend buffet dinner served a good spread of xiao long xia, assorted seafood, meats, desserts and the list goes on. What truly set this hotel apart was the attention to detail and the warm, genuine hospitality. I felt like valued guests every step of the way. I would absolutely stay here again and recommend it without hesitation to anyone visiting the area.

Good location old facility

Location is good, price is suitable.

My husband and I stayed at the Radisson for 5 nights. Front start to finish, not once did we have a positive interaction with the staff. They were unhelpful and unprofessional, and all but one seemed like they had no interest in being there. For a “five star” hotel, we were honestly shocked at the absence of any real hospitality. One issue was the breakfast. Our room didn’t include breakfast — okay, we knew this. One morning we wanted to have breakfast at the hotel, we tried to purchase a breakfast for us both at the entrance of the dining hall, where we paid exactly the amount they told us. It was a lot, but we figured it was fine since the food was good. Then the next morning we try to get breakfast again. This time, a female staff member directed us to come to the front desk with her, since there was apparently a discount for guests… My husband and I were pretty pissed, since the day before the other staff had swiped our room cards and had us pay full price, knowing there was a discount for us as guests. When I brought this to their attention, they essentially blamed us for not going to the desk. How were we supposed to know any of this? Another night there were issues with our USB ports in the room. We called downstairs, and an extremely rude woman came to our room, entered without so much as a hello, then rummaged around before telling us our cords have issues and left without a goodbye or kind word. There is more but I am at the word limit. Seriously disappointed.

This was my fourth time staying at this hotel, and once again, everything was perfect! The staff is always warm and welcoming, the rooms are clean and comfortable, and the location couldn’t be better. The breakfast is excellent, fresh, tasty, and with a great variety each morning. It’s one of the things I always look forward to. The atmosphere is calm and inviting, and every detail is well taken care of. I truly feel at home every time I stay here. I highly recommend this hotel and will definitely keep coming back!

This was my fourth time staying at this hotel, And I highly recommend this hotel and will definitely keep coming back!

This was my fourth time staying at this hotel, and once again, everything was perfect! The staff is always warm and welcoming, the rooms are clean and comfortable, and the location couldn’t be better. The breakfast is excellent, fresh, tasty, and with a great variety each morning. It’s one of the things I always look forward to. The atmosphere is calm and inviting, and every detail is well taken care of. I truly feel at home every time I stay here. I highly recommend this hotel and will definitely keep coming back!

One of the best hotel in Shangai .

Outdated rooms

Great views

The pillows are way too thin. Even though the bed is comfortable but the pillows make it not a restful sleep. Also rooms are a little dated

Excellent Staff, Early check in and late checkout are well accommodated, excellent breakfast and amenities. I loved my stay here.

Very nice for the price in Shanghai, got everything we needed for a few hours sleep before catching the train

Friendly staff. Handy location to shopping plazas. Very good buffet breakfast menu. 40-45 mins drive to international airports

Great location. Older property with good remodeled lobby and hallway, room condition better than expectation. Excellent value.

Good hotel for meetings at Shanghai Mart.

Every convenience to Every where

This is a wonderful hotel tucked in a business area, so it was very quiet during the holidays. It is a true 5 star hotel. The only drawback is that it is about 10-20 minutes to a subway station, and there is not a lot close by. There are nice malls within a 15 minute walk.

Surprisedly a nice clean classic hotel considering it’s built early 90s! Noticed the most to me was that the carpet in the room was clean which isn’t the case in many hotels in the country. CNN and CNBC are amount of 60 channels.

good