Gray Manor Hotel

Hotels
8.4
/10
Very Good
308 reviews

What Guests Say About Their Stay

Kris
10.0
/ 10
We were only staying one night while we were working in the area. The room was large, comfortable and clean. There is a bar which is OK (there are nice pubs a short drive away as well) and the breakfast was a standard hotel buffet but of good quality. There are some very large but very dopey and friendly dogs.
Holly
10.0
/ 10
We arrived late and stayed for one night after a wedding nearby. Was so glad for the spacious car park because I was absolutely shattered and it was so dark. We stayed in a twin room with double and single bed. The single wasn't quite as plush as the double and my daughter was so disappointed she wasn't allowed to sleep in the big bed! The single was a bit hard but not too bad. I was grateful for the extra pillow in the wardrobe as they were a bit flat for me. The shower head holder was loose so it had to be hand held. The bathroom was a bit weathered though clean. The toilet took an age to refill so when all of us needed the loo, it took ages to be able to flush. Room was clean and tidy and we appreciated the kettle and hot drinks though we didn't need them this time. There was a decent English breakfast selection, with cereals, hot drinks and fruit juices for breakfast. We arrived around 9am and had to wait for several things to be refilled. Coffee was good so that was appreciated. If I was to be picky I would've liked pastries or pancakes 😁 My daughter fell in love with the two beautiful dogs who live there and she didn't want to leave. There was a playground on site, which we sadly didn't have time to explore. Overall we had a really lovely albeit short stay and would definitely come back if we were ever in the area again.
Kimberley
10.0
/ 10
We stayed 2 nights. The staff there were so welcoming, friendly and happy to help. The breakfast was amazing with plenty of options from cooked breakfast to yoghurt, fruit and cereals. We had an evening meal too which was really good. The bed was comfortable and the jacuzzi bath was great. Our son loved the playarea too and the dogs were lovely and friendly. Only negative we had was that the room wasn't as clean as expected but other than that we enjoyed our stay!
In the Area
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Salisbury Road, Test Valley District, Thruxton, Hampshire, England, SP40EG

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Gray Manor Hotel is a hotel is located at Thruxton.
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What's around Gray Manor Hotel

Salisbury Road, Test Valley District, Thruxton, Hampshire, England, SP40EG
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Location


Gray Manor Hotel is a hotel is located at Thruxton.

About Gray Manor Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Gray Manor Hotel.

Savor your favorite dishes with special cuisines from Gray Manor Hotel exclusively for you.

Gray Manor Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Gray Manor Hotel is the right place to stay.

All facilities in Gray Manor Hotel

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Others

General

  • Parking
  • Banquet
  • Ballroom
  • Reception hall
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Welcoming drinks
  • Wedding service
  • Luggage storage
  • Front desk
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Business center

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Picnic area
  • Garden
  • Barbecue

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Gray Manor Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet deposit: GBP 100 per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 14.0 per day
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

The front desk is open daily from 6:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Gray Manor Hotel
26
Another facilities in Gray Manor Hotel
Banquet, Ballroom, Reception hall, Terrace, Others

Frequently asked question in Gray Manor Hotel

What are available facilities at Gray Manor Hotel?
There are top facilites at Gray Manor Hotel such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Gray Manor Hotel?
The standard check-in time at Gray Manor Hotel is starting from 14:00 - 23:00 while the latest check-out time is at Before 11:00
Does Gray Manor Hotel provide breakfast?
Yes, Gray Manor Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Gray Manor Hotel?
Gray Manor Hotel is a 3.0-star hotel.
How many rooms are available at Gray Manor Hotel?
Gray Manor Hotel has 26 rooms in total.
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More Reviews from Other Guests in Gray Manor Hotel

8.4
Very Good
From 308 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

9.0

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Traveler Reviews Gray Manor Hotel

Number of reviews per page
20
40
Top reviews
Laura
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was neglected. There were two massive husky’s waiting for you at reception so if you’re not a dog person not great. The lights didn’t work in the room. Only one of out 4 did. No bedside lights or plug sockets. Room needed a good clean and was so hot we slept with a fan on the entire night in October. Shower was tiny.
Kris
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were only staying one night while we were working in the area. The room was large, comfortable and clean. There is a bar which is OK (there are nice pubs a short drive away as well) and the breakfast was a standard hotel buffet but of good quality. There are some very large but very dopey and friendly dogs.
Sally
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We arrived at 7.45 pm due to traffic hold ups. The receptionist asked if we needed food and directed us to the bar where we were able to order. We took our drink back to our room and on ordering our scampi and chips we were offered room delivery. Our food arrived with minimum delay and was very tasty. There is easy parking and we noticed several EV chargers. Comfy bed - tea making facilities and a mini fridge. Variety of buffet breakfast choices but we were unable to make tea as the urn had been unplugged. Friendly helpful staff
Read More
Dani
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was okay ,just
R.
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good bedroom, slept well, good breakfast
Dursun
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely staff very friendly and welcoming, pet friendly very reasonable prices, great for a quiet but also adventurous if you’re in to that.
olakunle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were great and very friendly, breakfast was really good and had a good variety and the property was nice. There are 2 big beautiful friendly dogs that rome the hotel, which was a pleasant surprise. My only complaint is, the carpets in the bedrooms are very dirty with unpleasant stains all over them. The hotel should consider taking the carpets out and just have hard floors instead. Otherwise a really pleasant stay.
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Patrick
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

One of the worst hotel I have been in the UK. The food is horrible, the bathroom is shocking, do not order the curry unless you want something out of a jar. Avoid at all costs
andrew
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Kettle base full of scale so didnt use it. Shower head leaked more water than sprayed. Food, starter burnt and pizza was swimming in oil. No offer to deduct burnt food from bill.
Heather
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The sitting was lovely. Rooms were comfortable and quiet but were tired and shabby looking. No water for over an hour was very unpleasant as couldn’t use the basic facilities. Staff were pleasant. Breakfast was great.
Felicity
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I have never stayed in a hotel with friendlier staff. Exceptional service.
Keith
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Front desk staff were friendly and helpful. Room was adequate but not great.
Colin
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Fantastic staff .... friendly and nothing was too much trouble.
Verified traveler
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I booked this hotel as I visited the area. It is easily accessible from main roads, yet you won't hear the noises of the vehicles. The manager was kindly changed my room due to my knee and back pain. The room was clean and the staff did everything way and beyond to accommodate my needs. I have gluten and dairy intollerance, so I was provided with alternative food options to. If you are a dog lover, you are in heaven, however if you are not, just be aware that two absolutely gorgeous dogs are welcoming you. Obviously they are shedding, which makes the place a bit messy. Overall, the place is nice, but the staff makes is even lovelier.
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Deidre
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We booked Gray Manor Hotel for a short stay in Salisbury and were absolutely shocked by the state of the room. Cleanliness was completely unacceptable. 1. The carpets were heavily stained. 2. The coffee mugs still had residue from previous guests. 3. The walls were marked with smears and spattering that looked like dried blood. 4. The bathroom was in poor condition, with mould and general grime. We had also paid for breakfast for two mornings but skipped the second day — the first was enough. The tablecloths were stained, the salt pot was covered in greasy residue, and when pouring water into a glass, food particles floated in it. It was honestly revolting. The only positives? The staff were friendly and the setting was peaceful. But that does not make up for the severe lack of hygiene. I have never felt so uncomfortable staying in a hotel. We will not return, and I cannot recommend this property to anyone.
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Jordan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was great. The building and surroundings was very good. The food was good. My only real complaint was that if you kept your window open to get fresh air, there was a lot of road noise.
Howard
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The receptionists was informative and quick at checking in, the room was bright and spacious, bathroom average, but upon using said bathroom we found that the shower head wouldn't stop where you needed it, just flopped down spraying the taps,which was annoying, we had no milk upon arrival, luckily we had our own, the bed was pretty low down for us older people, the pillows where thin and soft,bathroom floor was uneven. The hotel itself is tired and needing modifications and maintenance as curtains were falling off and ceiling tiles were also in need of repair, we had to walk round the place to find somebody to serve us at the bar ....location for us was main reason for the booking, probably won't be back.
Read More
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All good
Paul
icon-Business
Business
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Business stay and this wasn't the type of hotel I would pick. Price didn't reflect the standard of the room which was poor. It is a dog friendly hotel so if you have dogs its is probably OK for you. I wasn't comfortable. Or if you are getting three people in a room it would be cost effective. Breakfast was OK, nice location.
Mrs Sarah
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A relaxing stay.
Number of reviews per page
20
40

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Others 4 Gray Manor Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 308 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Gray Manor Hotel

Number of reviews per page
20
40
Top reviews
Laura
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was neglected. There were two massive husky’s waiting for you at reception so if you’re not a dog person not great. The lights didn’t work in the room. Only one of out 4 did. No bedside lights or plug sockets. Room needed a good clean and was so hot we slept with a fan on the entire night in October. Shower was tiny.
Kris
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were only staying one night while we were working in the area. The room was large, comfortable and clean. There is a bar which is OK (there are nice pubs a short drive away as well) and the breakfast was a standard hotel buffet but of good quality. There are some very large but very dopey and friendly dogs.
Sally
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We arrived at 7.45 pm due to traffic hold ups. The receptionist asked if we needed food and directed us to the bar where we were able to order. We took our drink back to our room and on ordering our scampi and chips we were offered room delivery. Our food arrived with minimum delay and was very tasty. There is easy parking and we noticed several EV chargers. Comfy bed - tea making facilities and a mini fridge. Variety of buffet breakfast choices but we were unable to make tea as the urn had been unplugged. Friendly helpful staff
Read More
Dani
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was okay ,just
R.
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good bedroom, slept well, good breakfast
Dursun
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely staff very friendly and welcoming, pet friendly very reasonable prices, great for a quiet but also adventurous if you’re in to that.
olakunle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were great and very friendly, breakfast was really good and had a good variety and the property was nice. There are 2 big beautiful friendly dogs that rome the hotel, which was a pleasant surprise. My only complaint is, the carpets in the bedrooms are very dirty with unpleasant stains all over them. The hotel should consider taking the carpets out and just have hard floors instead. Otherwise a really pleasant stay.
Read More
Patrick
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

One of the worst hotel I have been in the UK. The food is horrible, the bathroom is shocking, do not order the curry unless you want something out of a jar. Avoid at all costs
andrew
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Kettle base full of scale so didnt use it. Shower head leaked more water than sprayed. Food, starter burnt and pizza was swimming in oil. No offer to deduct burnt food from bill.
Heather
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The sitting was lovely. Rooms were comfortable and quiet but were tired and shabby looking. No water for over an hour was very unpleasant as couldn’t use the basic facilities. Staff were pleasant. Breakfast was great.
Felicity
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I have never stayed in a hotel with friendlier staff. Exceptional service.
Keith
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Front desk staff were friendly and helpful. Room was adequate but not great.
Colin
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Fantastic staff .... friendly and nothing was too much trouble.
Verified traveler
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I booked this hotel as I visited the area. It is easily accessible from main roads, yet you won't hear the noises of the vehicles. The manager was kindly changed my room due to my knee and back pain. The room was clean and the staff did everything way and beyond to accommodate my needs. I have gluten and dairy intollerance, so I was provided with alternative food options to. If you are a dog lover, you are in heaven, however if you are not, just be aware that two absolutely gorgeous dogs are welcoming you. Obviously they are shedding, which makes the place a bit messy. Overall, the place is nice, but the staff makes is even lovelier.
Read More
Deidre
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We booked Gray Manor Hotel for a short stay in Salisbury and were absolutely shocked by the state of the room. Cleanliness was completely unacceptable. 1. The carpets were heavily stained. 2. The coffee mugs still had residue from previous guests. 3. The walls were marked with smears and spattering that looked like dried blood. 4. The bathroom was in poor condition, with mould and general grime. We had also paid for breakfast for two mornings but skipped the second day — the first was enough. The tablecloths were stained, the salt pot was covered in greasy residue, and when pouring water into a glass, food particles floated in it. It was honestly revolting. The only positives? The staff were friendly and the setting was peaceful. But that does not make up for the severe lack of hygiene. I have never felt so uncomfortable staying in a hotel. We will not return, and I cannot recommend this property to anyone.
Read More
Jordan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was great. The building and surroundings was very good. The food was good. My only real complaint was that if you kept your window open to get fresh air, there was a lot of road noise.
Howard
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The receptionists was informative and quick at checking in, the room was bright and spacious, bathroom average, but upon using said bathroom we found that the shower head wouldn't stop where you needed it, just flopped down spraying the taps,which was annoying, we had no milk upon arrival, luckily we had our own, the bed was pretty low down for us older people, the pillows where thin and soft,bathroom floor was uneven. The hotel itself is tired and needing modifications and maintenance as curtains were falling off and ceiling tiles were also in need of repair, we had to walk round the place to find somebody to serve us at the bar ....location for us was main reason for the booking, probably won't be back.
Read More
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All good
Paul
icon-Business
Business
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Business stay and this wasn't the type of hotel I would pick. Price didn't reflect the standard of the room which was poor. It is a dog friendly hotel so if you have dogs its is probably OK for you. I wasn't comfortable. Or if you are getting three people in a room it would be cost effective. Breakfast was OK, nice location.
Mrs Sarah
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A relaxing stay.
Number of reviews per page
20
40