Widbrook Grange

Really comfortable room, great bed and bedding. Love the bathtub!

Staff were the highlight

Not what expected. They squeeze too many people in small room

Loved our stay, beautiful location and the room was clear and very comfortable.

Arrived in the room which stank. Moved the rug from the floor to find an iron mark on the carpet. No ventilation into the bathroom which on a hot day was a smell of damp. Sofa bed mattress was vile stains all over it. Not very appealing. The rooms from the back of the property made it look something out of an American motel. Breakfast and dinner was nice with good service from the staff. Carpets in the hotel need a good change very old and dingy with tears and not very appealing. The swimming pool was nice, the internal walls need some tlc. Overall not a 3* in my opinion.

Lovely grounds, room was nice but some level of tired painting in the bathroom and overall in the swimming pool (peeling, mould)

No check in or check out experience to speak of. Not told about he amenities Service from the bar / restaurant was excellent. Couldn’t do enough and very happy. Checked in at 9pm and key left on the side and no sign of staff. Checkout was a guy in reception who just took the key from my wife and didn’t really comment so my wife didn’t feel comfortable to say anything. Our room (No9) was very hot, hitting 26c at night at one point and was it was ground floor and looking into grounds where there was a bbq, couldn’t leave the blind open or open the window. Room was cramped. Well stocked with tea/coffee etc and the bathroom was nice. That was clean aside from mould spots on the ceiling. Bed was ok, aside from both wooden headboards were attached so every time you moved, it would whack the wall. The quality of the food was excellent, can see why people go there just to eat. The grounds are lovely, parking was easy.

Great room, lovely indoor pool, very relaxing, great bar and great service by friendly staff.

Food was excellent. Staff were excellent. Bedding, pillows and towels excellent quality. Comfortable bed. Furnishings quirky but needs better lighting and mirrors in bedroom and bathroom. Generally needs some TLC.

Generally ok

What a lovely experience and hotel! The staff was really helpful x

Falling apart isn't rustic, it's just broken. Dinning no wear near good enough for cost.

Great staff, great facilities, comfortable and lovely location.

First class, highly recommended.

Fabulous stay, thank you for the little touches they meant a lot. Very lush garden and great game of huge chess. The food was delicious at breakfast too. Cute room and very lovely swim!

Our 2 operatives tried to check in, no one availble and tried calling all numbers. No answer even on the emaegency helpdesk number provided. No sign of anyone working at the reception desk. Waited a very long time with no replies, they had to sleep in their van.

Amazing food and full of potential.

Exceptionally comfortable and large bed, with crisp linen, spacious room, hot and powerful bath and shower, with hand held shower for hair washing, biscuits tea coffee and still and sparkling water changed daily. Warm room on a frosty night, very welcoming. Tasty evening meal, three courses around £50 with service charge on top, were allocated a room out in the outbuildings, but as the weather was dry this was perfectly acceptable

Staff were some of the nicest staff i have experienced, from reception to the bar and restaurant. Excellent access to the local area, and room had a good desk to complete my daly reports.

This was a game of two halves. Front of property beautiful, accidentally drove to back car park, very shabby. Reception guy early evening was wonderful, really smiley and helpful, loved the hotel decor and got excited for our stay. Lovely bar and snug. Accessing room 19 through dining room was a little odd and the room was opposite the kitchen back door. Went for a swim, pool needs updating, again very shabby and had a hose stuck through the wall spouting freezing cold water into pool during the hour we were there. Our evening dining experience was horrendous, ordered scallops, pricey at £14.40 but I couldnt wait to enjoy delicious seared scallops, out they came, three tiny scallops the size of a 10p piece, so overcooked I struggled to chew them, partner sent hers back, my son had a burger that had either been recooked or reheated, the meat so dry he was taking s sip of water after every mouthful. The waiting staff not overly bothered about customer service, walked quickly back to the refuge of the kitchen, not offered anything else to drink after first one, left waiting for dessert menu for kids, had to ask in the end, adults had no pudding because food had been somewhere between awful and ok. Owners need to ask friends or mystery shoppers to experience what is being offered here. Could have forgiven tatty areas and rebooked to come back but the dining experience sealed the deal, wont return.