What do past guests say about Hôtel Mercure Paris La Défense?

Hôtel Mercure Paris La Défense is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

TWD | EN

Support

Search Hotels

Hôtel Mercure Paris La Défense

Name: Hôtel Mercure Paris La Défense
Address: 18 - 30 rue Baudin, Place Charras, Arrondissement of Nanterre, Hauts-de-Seine, Island of France, France, 92400, 18 - 30 rue Baudin, Island of France, 92400, France
Rating: 7.6

Hotels

7.6

/10

Pleasant

629 reviews

What Guests Say About Their Stay

Indriastuty K.

8.5

/ 10

The closest station to the hotel is La Defense. From Station La Defense, you have to take bus No. 278. and to return to Station La Defense using Bus Bo. 275. Bus prices are € 2 per person. the distance of the bus to station is around 5 minutes. Near the hotel there are Thai or Vietnamese food, Over all food near the hotel is okay.

See original

Stephen

10.0

/ 10

The hotel is in the skyscraper dense business district of Paris. Cheaper option than some of the hotels in central Paris and only a short train ride to CDG. The hotel itself is nice with a great rooftop bar with views out amongst the giant structure that surround and the city beyond. The view of the Eiffel Tower at night is stunning. The staff were incredibly friendly. On check in they gifted our kids with some left over Olympics merchandise.

Amy

10.0

/ 10

The hotel was very well situated. Easy to check in and out. Very comfy beds. Very tasty breakfast. Staff was very kind and helpful. The AC was tricky to work- no matter the setting the room didn’t get very cool. After a long day of walking and riding the Metro, it was hard to cool off at night to sleep.

Monica

10.0

/ 10

My husband and I stayed for two nights and hotel was great the only thing we disliked was the breakfast.

In the Area

See Map

18 - 30 rue Baudin, Place Charras, Arrondissement of Nanterre, Hauts-de-Seine, Island of France, France, 92400

Main Facilities

24-Hour Front Desk

Parking

WiFi

Hôtel Mercure Paris La Défense is located in area / city Arrondissement of Nanterre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hôtel Mercure Paris La Défense

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Hôtel Mercure Paris La Défense

18 - 30 rue Baudin, Place Charras, Arrondissement of Nanterre, Hauts-de-Seine, Island of France, France, 92400

Discover More Places

Discover More About Hôtel Mercure Paris La Défense

Location

Hôtel Mercure Paris La Défense is located in area / city Arrondissement of Nanterre.

About Hôtel Mercure Paris La Défense

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enjoy luxurious treats and incomparable experience by staying at Hôtel Mercure Paris La Défense.

All facilities in Hôtel Mercure Paris La Défense

Others

Hotel Services

Express check-in
Express check-out
24-hour Receptionist
Laundry service

Transportation

Parking with surcharge

Public Facilities

WiFi in public area

Accommodation Policy & General Information in Hôtel Mercure Paris La Défense

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Hôtel Mercure Paris La Défense	12
Another facilities in Hôtel Mercure Paris La Défense	Express check-in, Express check-out, 24-hour Receptionist, Laundry service, Parking with surcharge

Frequently asked question in Hôtel Mercure Paris La Défense

What are available facilities at Hôtel Mercure Paris La Défense?

There are top facilites at Hôtel Mercure Paris La Défense such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hôtel Mercure Paris La Défense?

The standard check-in time at Hôtel Mercure Paris La Défense is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hôtel Mercure Paris La Défense?

Hôtel Mercure Paris La Défense is a 4.0-star hotel.

How many floors does Hôtel Mercure Paris La Défense have?

Hôtel Mercure Paris La Défense has 12 floors.

Does Hôtel Mercure Paris La Défense provide parking?

Yes, Hôtel Mercure Paris La Défense provides parking. Please confirm details directly with the hotel.

See All

More Reviews from Other Guests in Hôtel Mercure Paris La Défense

Overall Ratings & Reviews Hôtel Mercure Paris La Défense

Traveloka (3)

Other sources (626)

7.6

Pleasant

From 626 reviews

Cleanliness

8.4

Room Comfort

7.8

Location

7.4

Service and Facilites

7.8

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Hôtel Mercure Paris La Défense

Number of reviews per page

Top reviews

Sonya

Leisure Family

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The hotel feels like it needs an update in many areas. The around in front of the hotel is blocked by many coaches which can make access on foot difficult especially with luggage. It would be helpful if the restaurant is going to be closed to provide guests with suggestions of where to dine. The room was ok, but the beds are narrow and the bathroom was small only one person could be in the bathroom at al time. Highlight was the rooftop bar, the staff there were really friendly and helpful.

Alex

Business and Leisure with Partner

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The bathroom was dirty, and the room was very small. I and my wife were on our honeymoon and we asked to change rooms, the front desk said no available room.

Patrick

Leisure with Friends

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The kind staff when we were in need of assistance

John

Friends and Family

6.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

We extended our stay by a night. When we came down to enquire about it, the woman at the desk without looking said there were no rooms. This wasn’t the case as we checked hotels.com right after and there were rooms which we booked. She was rude, slow and generally not helpful. Later in the day, we asked about getting change to use their laundry machines as they require coins. The man behind the desk again, didn’t even look but refused to help and told us to just go find some elsewhere. If you have a coin operated machine for guests, provide change!!

Kiniffo

Leisure with Partner

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Staff were friendly and polite

tarah

Leisure with Partner

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

amazing in all and the staff so nice and helpful

Ouadie

Business

2.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

Sauf le restaurant qui l'air neuf, le reste à mettre à jour, l'ascenseur, les chambres, les rideaux qui sont sales... Cet hôtel ne mérite pas 4*

Stephen

Leisure with Children

10.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

sarah

Friends and Family

8.0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

There were a few areas of our room and shower that were a little dirty but nothing too bad. The headboard/wall art was broken. Otherwise all was good the sheets were clean as were the towels. The staff were helpful if a little condescending when I tried to speak French 😂

Amy

Friends and Family

10.0

/10

Reviewed 84 week(s) ago

Hotels.com verified review

Adam Gregory

4.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

Other than the parasites in the bed, it was not too bad. Oh comma and we didn't like the mold in the shower.

Benedicte

Leisure Family

4.0

/10

Reviewed 116 week(s) ago

Expedia Group verified review

I wasn’t too happy with this hotel at all. Firstly, I purchased an adapter but it wasn’t working so I asked for a refund. Unfortunately I didn’t get a receipt so I showed them my bank statement and everything but they didn’t refund me because according to them, they couldn’t see any transactions made. Worse part of it is that they even kept the adapter and offered me nothing. Not even a new one. So now I’ve lost money. Also the room was so cold.

Nijshme

Leisure with Partner

2.0

/10

Reviewed 122 week(s) ago

Expedia Group verified review

We had our flight Venice to Paris cancelled due to Italian strike, called as soon as we got the email to try and manage not losing the whole reservation and they declined every suggestion. We understand the hotel has its own rules, but this was something we could not know, there were no plane ticket or even train tickets that would allow us arriving the day of our reservation, only day before or days after. They charged the whole cancellation. These are things costumers appreciate, individualizing cases, knowing when to be flexible and when a cancelation is not an option.

Marlon

4.0

/10

Reviewed 123 week(s) ago

Expedia Group verified review

Noisy! The room had no ironing board nor iron. Was horrible

Monica

10.0

/10

Reviewed 135 week(s) ago

Expedia Group verified review

My husband and I stayed for two nights and hotel was great the only thing we disliked was the breakfast.

Jennifer

Friends and Family

8.0

/10

Reviewed 138 week(s) ago

Hotels.com verified review

Room was ok. Getting woke by housekeeping at 9am on a Sunday morning was not. Had to always ask for extra towels and toilet rolls. We also had someone come to door at 10am asking if we wanted tea or coffee with a trolley? Very strange.

Yanzzarie

Business

8.0

/10

Reviewed 139 week(s) ago

Expedia Group verified review

Excellent place

Nicola

Business

4.0

/10

Reviewed 142 week(s) ago

Expedia Group verified review

I've stayed many times at this hotel and normally it's excellent, but this time (May 2023) there were a few issues. I know most of the hotel has been refurbished recently, but it feels like this room had been forgotten - the bathroom especially feels old and tired (even if perfectly clean). The shower holder broken so had to hold shower by hand. Not a disaster, but inconvenient when in a hurry. I requested a receipt to be emailed, but didn't receive it until I chased via email. Apart from these issues, the rest of the hotel is great and the breakfast was excellent, as always!

RICHARD

Business

2.0

/10

Reviewed 174 week(s) ago

Expedia Group verified review

Really disappointed. Had no hot water for both nights of my stay. Yes, I made reception aware of this however it was ‘a problem in the hotel’. And because I’d already pre-paid, and was in a rush to get to work there was little time for a rebate. Just very poor. They seem busy, but in a mess.

Verified traveler

Friends and Family

8.0

/10

Reviewed 194 week(s) ago

Hotels.com verified review

Perfect hotel, friendly staff, clean compact rooms, lovely restaurant, close to local restaurants and clise to Metro,15 minute train to Arc de Triomphe.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.