DoubleTree by Hilton Florence Metropole

Hotels
8.2
/10
Very Good
986 reviews

What Guests Say About Their Stay

Lidiya
10.0
/ 10
Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast. Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre.
David Riddick
10.0
/ 10
The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
Lawrence
10.0
/ 10
Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy
In the Area
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Via del Cavallaccio 36, Florence, Metropolitan City of Florence, Tuscany, Italy, 50142

Main Facilities

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AC
24-Hour Front Desk
Parking
DoubleTree by Hilton Florence Metropole is a hotel in a good neighborhood, which is located at Florence. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around DoubleTree by Hilton Florence Metropole

Via del Cavallaccio 36, Florence, Metropolitan City of Florence, Tuscany, Italy, 50142
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Discover More About DoubleTree by Hilton Florence Metropole

Location


DoubleTree by Hilton Florence Metropole is a hotel in a good neighborhood, which is located at Florence.

About DoubleTree by Hilton Florence Metropole

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

DoubleTree by Hilton Florence Metropole is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at DoubleTree by Hilton Florence Metropole.

All facilities in DoubleTree by Hilton Florence Metropole

Others DoubleTree by Hilton Florence Metropole
Others

Things to Do

  • Fitness center
  • Health club

Accessibilty

  • Accessibility equipment
  • Accessible parking

In-room Facilities

  • Hairdryer
  • TV

Sports and Recreations

  • Tennis
  • Golf

Transportation

  • Parking with surcharge

General

  • AC

Public Facilities

  • Room service

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in DoubleTree by Hilton Florence Metropole

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Room packages including meals exclude children’s meal charges.Guide dogs and small pets are welcome

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at DoubleTree by Hilton Florence Metropole
212
Another facilities in DoubleTree by Hilton Florence Metropole
Fitness center, Health club, Accessibility equipment, Accessible parking, Hairdryer

Frequently asked question in DoubleTree by Hilton Florence Metropole

What are available facilities at DoubleTree by Hilton Florence Metropole?
There are top facilites at DoubleTree by Hilton Florence Metropole such as AC, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Florence Metropole?
The standard check-in time at DoubleTree by Hilton Florence Metropole is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of DoubleTree by Hilton Florence Metropole?
DoubleTree by Hilton Florence Metropole is a 4.0-star hotel.
How many rooms are available at DoubleTree by Hilton Florence Metropole?
DoubleTree by Hilton Florence Metropole has 212 rooms in total.
Does DoubleTree by Hilton Florence Metropole provide parking?
Yes, DoubleTree by Hilton Florence Metropole provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in DoubleTree by Hilton Florence Metropole

8.2
Very Good
From 982 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

6.2

Service and Facilites

8.4

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Most Relevant
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Traveler Reviews DoubleTree by Hilton Florence Metropole

Number of reviews per page
20
40
Top reviews
Shelene
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The AC was continuously warm and they were not able to rectify the problem. We were given a fan to help us have cool air at nights and in the days.the fridge didn’t work for the first two days. The room service in terms of cleanliness was good. They were sure to keep the room tidy everyday. The breakfast was terrible. Overall I did not enjoy the stay. Don’t think I’d do it again
Read More
Nicole
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A little ways out which required multiple car service rides. Extremely warm inside.
Lidiya
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast. Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean and newer rooms. Hotel staff friendly
Lori
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was not welcoming or helpful.
Leah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice. Would stay here again.
John
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This hotel was broken. The sink in our room was leaking. They switched us to another room where the shower door wouldn't close and leaked all over the floor. We were excited to go to the pool, but it was broken was well. There was a sign saying that it was closed for maintenance. However, no maintenance appeared to be in progress. All this would've been acceptable for a cheap motel. However, for a 4 star hotel it was not acceptable.
Read More
Sayed
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

All good.
ARIF
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Overall good
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very nice place with really nice and helpful staff
David Riddick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
Richard
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good.
Lawrence
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy
Timothy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions.
Miguel
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Very nice, breakfast was good, shuttle to tram station was great. driver, the only philipino was the nicest person. If you have large luggage definitely need to take taxi. If to train station. Will cost you 30. To 40 euro not very nice. Take tram to Florence center and back without luggage anytime.
CASSIE
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Excellent customer service
Selena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel.
Victoria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

My wife and I were very disappointed that the location of the hotel was representated online as being closer to Central Florence than it was. It was advertised as being a five minute drive Which would’ve only been remotely true if you had a police escort.
JACOBO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very good
Verified traveler
4.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The hotel itself was good but the shuttle service they have needs improvement. We waited 30-40 minutes for the shuttle to arrive when it only takes 10 minutes to make a full loop. Furthermore, the whirlpool is an extra 10 euros a day per person, which is the first time I have experienced anything like that.
Number of reviews per page
20
40

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Others 4 DoubleTree by Hilton Florence Metropole

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 982 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

6.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews DoubleTree by Hilton Florence Metropole

Number of reviews per page
20
40
Top reviews
Shelene
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The AC was continuously warm and they were not able to rectify the problem. We were given a fan to help us have cool air at nights and in the days.the fridge didn’t work for the first two days. The room service in terms of cleanliness was good. They were sure to keep the room tidy everyday. The breakfast was terrible. Overall I did not enjoy the stay. Don’t think I’d do it again
Read More
Nicole
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A little ways out which required multiple car service rides. Extremely warm inside.
Lidiya
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast. Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean and newer rooms. Hotel staff friendly
Lori
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was not welcoming or helpful.
Leah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice. Would stay here again.
John
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

This hotel was broken. The sink in our room was leaking. They switched us to another room where the shower door wouldn't close and leaked all over the floor. We were excited to go to the pool, but it was broken was well. There was a sign saying that it was closed for maintenance. However, no maintenance appeared to be in progress. All this would've been acceptable for a cheap motel. However, for a 4 star hotel it was not acceptable.
Read More
Sayed
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

All good.
ARIF
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Overall good
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very nice place with really nice and helpful staff
David Riddick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
Richard
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good.
Lawrence
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy
Timothy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions.
Miguel
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Very nice, breakfast was good, shuttle to tram station was great. driver, the only philipino was the nicest person. If you have large luggage definitely need to take taxi. If to train station. Will cost you 30. To 40 euro not very nice. Take tram to Florence center and back without luggage anytime.
CASSIE
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Excellent customer service
Selena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel.
Victoria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

My wife and I were very disappointed that the location of the hotel was representated online as being closer to Central Florence than it was. It was advertised as being a five minute drive Which would’ve only been remotely true if you had a police escort.
JACOBO
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very good
Verified traveler
4.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

The hotel itself was good but the shuttle service they have needs improvement. We waited 30-40 minutes for the shuttle to arrive when it only takes 10 minutes to make a full loop. Furthermore, the whirlpool is an extra 10 euros a day per person, which is the first time I have experienced anything like that.
Number of reviews per page
20
40