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Hotel Alessandra
Hotels
7.6
/10
Pleasant
114 reviews
What Guests Say About Their Stay
Bryan
10.0
/ 10
We had a thoroughly enjoyable time in Palermo and the Hotel Alessandra was very convenient. There was a good breakfast and the staff were very helpful.
Ganna K
10.0
/ 10
Close to train station. Clean in the rooms. Helpful staff (24h Reception). Recomended!
Verified traveler
10.0
/ 10
Exactly what I needed! Close to train, friendly and helpful staff. Breakfast was par at best, but oh well
In the Area
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Via Divisi, 99, Palermo, Sicily, Italy, 90133
Main Facilities
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WiFi
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What's around Hotel Alessandra
Via Divisi, 99, Palermo, Sicily, Italy, 90133
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Location
Hotel Alessandra is located in area / city Palermo.
About Hotel Alessandra
Hotel Alessandra is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Hotel Alessandra is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel Alessandra
Others
Hotel Services
- Luggage storage
- Express check-in
- Express check-out
- Multilingual staff
- Front desk
- Tours
- Concierge
Public Facilities
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Others
Food and Drinks
- Breakfast
- Bar
Things to Do
- Library
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Alessandra
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
- Airport shuttle fee: EUR 45 per person (one-way)
- Late check-out fee: EUR 20 (subject to availability)
- Crib (infant bed) fee: EUR 5.0 per night
- Rollaway bed fee: EUR 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. This property is in a limited traffic zone.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
08:00 - 20:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 08:00 - 20:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Alessandra | 20 |
Number of floors in Hotel Alessandra | 2 |
Another facilities in Hotel Alessandra | Luggage storage, Express check-in, Express check-out, Multilingual staff, Front desk |
Frequently asked question in Hotel Alessandra
What are available facilities at Hotel Alessandra?
There are top facilites at Hotel Alessandra such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Alessandra?
The standard check-in time at Hotel Alessandra is starting from 08:00 - 20:00 while the latest check-out time is at Before 10:00
Does Hotel Alessandra provide breakfast?
Yes, Hotel Alessandra provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Alessandra?
Hotel Alessandra is a 2.0-star hotel.
How many floors does Hotel Alessandra have?
Hotel Alessandra has 2 floors.
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More Reviews from Other Guests in Hotel Alessandra
Overall Ratings & Reviews Hotel Alessandra
Other sources (114)
7.6
Pleasant
From 114 reviews
Cleanliness
7.8
Room Comfort
7.2
Location
8.6
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Alessandra
Number of reviews per page
20
40
Top reviews
David
6.0
/10
Reviewed 370 week(s) ago
Hotels.com verified review
The hotel is old and funky. Rooms are adequate, but not as advertised. The room was advertised on Hotels.com as with a desk and WiFi in the room. It had neither and the Alessandra manager was very unapologetic nor helpful at all about these misleading claims. The hotel is also on the THIRD floor (not second floor) with NO Elevator. Not bad once you've moved in, but be aware of having to carry your luggage up three flights of stairs to your room. Staff, other than the manager, was friendly and all spoke English.
Read More
Nicola
8.0
/10
Reviewed 371 week(s) ago
Expedia Group verified review
Perfect location for the cathedral, the market and the only 5 minutes from the bus station.
Phyllis
4.0
/10
Reviewed 372 week(s) ago
Hotels.com verified review
This hotel could use some upgrades and still keep the charm...no elevator and 75 steps up to the actual hotel! With luggage it is brutal! This info should be stated as compromised individuals would not make it. Location close to main streets of Palermo's shopping. Great service getting an airport lift, which was on time @4AM! That is the best I have to say about this hotel.
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Gai
6.0
/10
Reviewed 381 week(s) ago
Expedia Group verified review
The hotel is located in the old center but the neighborhood is not optimal. The entrance is strange but when you climb the two floors the hotel itself is clean and pleasant. The rooms are designed in a classic manner and has some incense smell which for me was tolerable but my wife hated it.
Bryan
10.0
/10
Reviewed 391 week(s) ago
Hotels.com verified review
We had a thoroughly enjoyable time in Palermo and the Hotel Alessandra was very convenient. There was a good breakfast and the staff were very helpful.
Robert
8.0
/10
Reviewed 473 week(s) ago
Hotels.com verified review
Walk barely 10 minutes from the crowded streets surrounding the train station to Hotel Alessandra. Once you have navigated the stairs to the second floor, you enter into a bygone era. There are several lounging areas that are inviting and warm, like a hug from grandma. This is definitely "old world" at its finest. Meet Alessio, one of the staff, who treats guests like family, offering advice on where to go and what to see in perfect English... a real gentleman. If you are looking for a quiet, relaxing hotel, then Hotel Alessandra is it.
Read More
Peter
6.0
/10
Reviewed 478 week(s) ago
Hotels.com verified review
Great budget priced hotel in historic centre of Palermo within walking distance of all the main historic sites and close to transport routes to places such as Monreal and Mondello. Antonio and the rest of the staff were very welcoming and obliging. Room was a little 'tired' but bed was comfortable. Good breakfast. Probably not suitable for people with mobility problems as there are quite a few steps to climb but didn't present a problem for us.
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sami-matti
8.0
/10
Reviewed 493 week(s) ago
Hotels.com verified review
unique hotel in the center of palermo. brilliant location. value for money. interior is one-of-a-kind. a lift would be a nice. climbing 3floors with luggage is a pain. recommended.
Jean-Noel
8.0
/10
Reviewed 504 week(s) ago
Hotels.com verified review
The hotel is about 5 minutes (walking) from the station. It is in an old palace which has seen better days but retains a certain charm.
The reception and rooms are on the second floor but it’s a long way climbing up the stairs. You need to be fit and able bodied.
The room we had was fairly large with a king size bed with a firm mattress. There is a big wardrobe, a chest of drawers, 2 chairs and a tv.
The bathroom is OK with shower, wc, bidet, sink, mirror and hair dryer. It could do with some refurbishment.
Both bedroom and bathroom are clean.
From the bedroom window overlooking via Maqueda, you have some good views. The situation of the hotel is ideal as you can access many of the sites (churches, museums…etc….) on foot.
Breakfast is a buffet with limited choice but it’s OK.
The reception is open 24h a day. The staff, in particular Antonio, are very friendly and helpful.
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Eva
8.0
/10
Reviewed 530 week(s) ago
Expedia Group verified review
Yes, the hotel is on a second floor with no lift and I can understand this can be a problem for some people. We had very little luggage so climbing all the way up did not worry as at all.
However, the location is spot on, right in the heart of Palermo, five minutes walk to Quatro Canti (Four Corners). One can easily walk everywhere and enjoy some great restaurants nearby and all the main attractions of the city.
The staff was wonderful; they could not do enough for us. The hotel is very pleasing inside and does not have a feel of a cheap hotel, however, the rooms vary and some are not very nice (room 11), but some are beautiful. It depends how long you are planning on staying, if more than one night, I would recommend asking for/or selecting a better room and paying a bit more (the prices are cheap anyway). Breakfast is very basic but acceptable. The atmosphere at the hotel is very relaxed and extremely friendly. I would definitely stay here again. For a cheap hotel, this one is great!
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Callidus
10.0
/10
Reviewed 530 week(s) ago
Expedia Group verified review
Wonderfully atmospheric hotel and interesting city. Thoroughly recommended.
Petr
10.0
/10
Reviewed 588 week(s) ago
Hotels.com verified review
only one bad thing no lift
Ganna K
10.0
/10
Reviewed 594 week(s) ago
Hotels.com verified review
Close to train station. Clean in the rooms. Helpful staff (24h Reception). Recomended!
Verified traveler
8.0
/10
Reviewed 654 week(s) ago
Expedia Group verified review
Great location in central Palermo as we could walk any where. Easy walking distance from train station. Staff were very friendly and helpful, breakfast ok. Yes there are stairs to get to with no elevator but we were fine with that. Hotel was prefect for us and have no problems with staying there again.
Vanessa
6.0
/10
Reviewed 659 week(s) ago
Expedia Group verified review
Friendly staff. Good budget hotel. I didn't have the breakfast but you don't need to as there is a good market nearby and the coffee in Palermo is awesome. The location is good for access to the train/bus station but it is not in a very nice part of Palermo. I didn't feel unsafe though.
Overall good budget hotel for the price. The beds are tiny though - if you are taller than 5ft5 your feet would probably hang off the edge!
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N.thas
6.0
/10
Reviewed 666 week(s) ago
Hotels.com verified review
It nice but no wi fi was working in the room. Friendly staff
Verified traveler
10.0
/10
Reviewed 683 week(s) ago
Hotels.com verified review
Exactly what I needed! Close to train, friendly and helpful staff. Breakfast was par at best, but oh well
Verified traveler
8.0
/10
Reviewed 703 week(s) ago
Expedia Group verified review
Located in the center of town its close to the constant buzz of activity,spacious room is close walk to attractions
No lift be warned with heavy bags
Very pretty fussy decor. Lovely
K. Geraci
10.0
/10
Reviewed 706 week(s) ago
Hotels.com verified review
Hotel Alessandra turned out to be very clean, comfortable, safe and very conveniently located only two or three blocks from the train station, Palermo Centrale. The staff was very helpful... my Italian-speaking ability wasn't so good but the staff could speak some English and surprisingly, one of the staff spoke fluent Spanish (he was Sicilian but had worked in Spain) which helped as I spoke better Spanish than Italian (being from Texas). The hotel was a great value, very reasonable priced and I will definitely stay there again whenever I return to Palermo.
Read More
Verified traveler
10.0
/10
Reviewed 711 week(s) ago
Hotels.com verified review
Great hotel. Great location. Nice rooms.
Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Alessandra
Other sources (114)
7.6
Pleasant
From 114 reviews
Cleanliness
7.8
Room Comfort
7.2
Location
8.6
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Alessandra
Number of reviews per page
20
40
Top reviews
David
6.0
/10
Reviewed 370 week(s) ago
Hotels.com verified review
The hotel is old and funky. Rooms are adequate, but not as advertised. The room was advertised on Hotels.com as with a desk and WiFi in the room. It had neither and the Alessandra manager was very unapologetic nor helpful at all about these misleading claims. The hotel is also on the THIRD floor (not second floor) with NO Elevator. Not bad once you've moved in, but be aware of having to carry your luggage up three flights of stairs to your room. Staff, other than the manager, was friendly and all spoke English.
Read More
Nicola
8.0
/10
Reviewed 371 week(s) ago
Expedia Group verified review
Perfect location for the cathedral, the market and the only 5 minutes from the bus station.
Phyllis
4.0
/10
Reviewed 372 week(s) ago
Hotels.com verified review
This hotel could use some upgrades and still keep the charm...no elevator and 75 steps up to the actual hotel! With luggage it is brutal! This info should be stated as compromised individuals would not make it. Location close to main streets of Palermo's shopping. Great service getting an airport lift, which was on time @4AM! That is the best I have to say about this hotel.
Read More
Gai
6.0
/10
Reviewed 381 week(s) ago
Expedia Group verified review
The hotel is located in the old center but the neighborhood is not optimal. The entrance is strange but when you climb the two floors the hotel itself is clean and pleasant. The rooms are designed in a classic manner and has some incense smell which for me was tolerable but my wife hated it.
Bryan
10.0
/10
Reviewed 391 week(s) ago
Hotels.com verified review
We had a thoroughly enjoyable time in Palermo and the Hotel Alessandra was very convenient. There was a good breakfast and the staff were very helpful.
Robert
8.0
/10
Reviewed 473 week(s) ago
Hotels.com verified review
Walk barely 10 minutes from the crowded streets surrounding the train station to Hotel Alessandra. Once you have navigated the stairs to the second floor, you enter into a bygone era. There are several lounging areas that are inviting and warm, like a hug from grandma. This is definitely "old world" at its finest. Meet Alessio, one of the staff, who treats guests like family, offering advice on where to go and what to see in perfect English... a real gentleman. If you are looking for a quiet, relaxing hotel, then Hotel Alessandra is it.
Read More
Peter
6.0
/10
Reviewed 478 week(s) ago
Hotels.com verified review
Great budget priced hotel in historic centre of Palermo within walking distance of all the main historic sites and close to transport routes to places such as Monreal and Mondello. Antonio and the rest of the staff were very welcoming and obliging. Room was a little 'tired' but bed was comfortable. Good breakfast. Probably not suitable for people with mobility problems as there are quite a few steps to climb but didn't present a problem for us.
Read More
sami-matti
8.0
/10
Reviewed 493 week(s) ago
Hotels.com verified review
unique hotel in the center of palermo. brilliant location. value for money. interior is one-of-a-kind. a lift would be a nice. climbing 3floors with luggage is a pain. recommended.
Jean-Noel
8.0
/10
Reviewed 504 week(s) ago
Hotels.com verified review
The hotel is about 5 minutes (walking) from the station. It is in an old palace which has seen better days but retains a certain charm.
The reception and rooms are on the second floor but it’s a long way climbing up the stairs. You need to be fit and able bodied.
The room we had was fairly large with a king size bed with a firm mattress. There is a big wardrobe, a chest of drawers, 2 chairs and a tv.
The bathroom is OK with shower, wc, bidet, sink, mirror and hair dryer. It could do with some refurbishment.
Both bedroom and bathroom are clean.
From the bedroom window overlooking via Maqueda, you have some good views. The situation of the hotel is ideal as you can access many of the sites (churches, museums…etc….) on foot.
Breakfast is a buffet with limited choice but it’s OK.
The reception is open 24h a day. The staff, in particular Antonio, are very friendly and helpful.
Read More
Eva
8.0
/10
Reviewed 530 week(s) ago
Expedia Group verified review
Yes, the hotel is on a second floor with no lift and I can understand this can be a problem for some people. We had very little luggage so climbing all the way up did not worry as at all.
However, the location is spot on, right in the heart of Palermo, five minutes walk to Quatro Canti (Four Corners). One can easily walk everywhere and enjoy some great restaurants nearby and all the main attractions of the city.
The staff was wonderful; they could not do enough for us. The hotel is very pleasing inside and does not have a feel of a cheap hotel, however, the rooms vary and some are not very nice (room 11), but some are beautiful. It depends how long you are planning on staying, if more than one night, I would recommend asking for/or selecting a better room and paying a bit more (the prices are cheap anyway). Breakfast is very basic but acceptable. The atmosphere at the hotel is very relaxed and extremely friendly. I would definitely stay here again. For a cheap hotel, this one is great!
Read More
Callidus
10.0
/10
Reviewed 530 week(s) ago
Expedia Group verified review
Wonderfully atmospheric hotel and interesting city. Thoroughly recommended.
Petr
10.0
/10
Reviewed 588 week(s) ago
Hotels.com verified review
only one bad thing no lift
Ganna K
10.0
/10
Reviewed 594 week(s) ago
Hotels.com verified review
Close to train station. Clean in the rooms. Helpful staff (24h Reception). Recomended!
Verified traveler
8.0
/10
Reviewed 654 week(s) ago
Expedia Group verified review
Great location in central Palermo as we could walk any where. Easy walking distance from train station. Staff were very friendly and helpful, breakfast ok. Yes there are stairs to get to with no elevator but we were fine with that. Hotel was prefect for us and have no problems with staying there again.
Vanessa
6.0
/10
Reviewed 659 week(s) ago
Expedia Group verified review
Friendly staff. Good budget hotel. I didn't have the breakfast but you don't need to as there is a good market nearby and the coffee in Palermo is awesome. The location is good for access to the train/bus station but it is not in a very nice part of Palermo. I didn't feel unsafe though.
Overall good budget hotel for the price. The beds are tiny though - if you are taller than 5ft5 your feet would probably hang off the edge!
Read More
N.thas
6.0
/10
Reviewed 666 week(s) ago
Hotels.com verified review
It nice but no wi fi was working in the room. Friendly staff
Verified traveler
10.0
/10
Reviewed 683 week(s) ago
Hotels.com verified review
Exactly what I needed! Close to train, friendly and helpful staff. Breakfast was par at best, but oh well
Verified traveler
8.0
/10
Reviewed 703 week(s) ago
Expedia Group verified review
Located in the center of town its close to the constant buzz of activity,spacious room is close walk to attractions
No lift be warned with heavy bags
Very pretty fussy decor. Lovely
K. Geraci
10.0
/10
Reviewed 706 week(s) ago
Hotels.com verified review
Hotel Alessandra turned out to be very clean, comfortable, safe and very conveniently located only two or three blocks from the train station, Palermo Centrale. The staff was very helpful... my Italian-speaking ability wasn't so good but the staff could speak some English and surprisingly, one of the staff spoke fluent Spanish (he was Sicilian but had worked in Spain) which helped as I spoke better Spanish than Italian (being from Texas). The hotel was a great value, very reasonable priced and I will definitely stay there again whenever I return to Palermo.
Read More
Verified traveler
10.0
/10
Reviewed 711 week(s) ago
Hotels.com verified review
Great hotel. Great location. Nice rooms.
Number of reviews per page
20
40