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Grids Premium Hotel Otaru
Hotels
9.0
/10
Exceptional
261 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore.
Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!)
Alex
10.0
/ 10
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Harry
10.0
/ 10
Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
In the Area
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1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido, Japan, 047-0032
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Grids Premium Hotel Otaru
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What's around Grids Premium Hotel Otaru
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido, Japan, 047-0032
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Discover More About Grids Premium Hotel Otaru
Location
Grids Premium Hotel Otaru is a hotel is located at Otaru.
About Grids Premium Hotel Otaru
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grids Premium Hotel Otaru exclusively for you.
Grids Premium Hotel Otaru is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grids Premium Hotel Otaru.
All facilities in Grids Premium Hotel Otaru
Others
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Elevator
General
- Parking
- Smoking area
- Parking (surcharge)
Hotel Services
- 24-hour Receptionist
- Laundry service
- Concierge
Things to Do
- Spa
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Grids Premium Hotel Otaru
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
- Uncovered self parking fee: JPY 1500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Housekeeping service is provided every 2 days.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grids Premium Hotel Otaru | 142 |
Number of floors in Grids Premium Hotel Otaru | 11 |
Another facilities in Grids Premium Hotel Otaru | Others, Safety deposit box, Parking, Smoking area, Parking (surcharge) |
Frequently asked question in Grids Premium Hotel Otaru
What are available facilities at Grids Premium Hotel Otaru?
There are top facilites at Grids Premium Hotel Otaru such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grids Premium Hotel Otaru?
The standard check-in time at Grids Premium Hotel Otaru is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Grids Premium Hotel Otaru provide breakfast?
Yes, Grids Premium Hotel Otaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grids Premium Hotel Otaru?
Grids Premium Hotel Otaru is a 4.0-star hotel.
How many floors does Grids Premium Hotel Otaru have?
Grids Premium Hotel Otaru has 11 floors.
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More Reviews from Other Guests in Grids Premium Hotel Otaru
Overall Ratings & Reviews Grids Premium Hotel Otaru
Traveloka (4)
Other sources (257)
9.0
Exceptional
From 257 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Grids Premium Hotel Otaru
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore.
Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!)
Read More
Sang Hee
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Facility is older than in photos. Overall good stay. Great breakfast and public bath!
Alex
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Yen Ling
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Good option for short stay Otaru.
Harry
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
Stephen
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
All was great, from driving in, greeted by staff @ parking lot directing me to the designated parking spot to hotel check-in. The only thing that missed the mark was the slow drain for the bath tub.
Jennifer Yan
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Stayed here for one night since it was within a walking distance from Otaru Station, the canal and to the shopping and restaurant streets. Room was clean and spacious enough to open two large suitcases. Bottled water was not provided as tap water is drinkable. They have a open bath for guests, which I didn't use, but I used their coin laundry machines. Would recommend this hotel for anyone looking to explore Otaru.
Read More
Lynn
Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Good location...walkable to main shopping street, otaru canal, restaurants etc and is quiet site.
Relatively new hotel. Like that toilet wc us separate from bath and basin is outside. Only thing is bed & pillow not as comfortable as expected.
Verified traveler
Friends and Family
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
The carpark fee is expensive and ended at 11 am
Kevin
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Michael
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Excellent location
Verified traveler
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Incredible.
Andy
Leisure
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Overall excellent and good experience
Wing Ho Edward
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Great hotel experience and everything was more than we expected!
Chun Yin Kevin
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Great location
Mei Ling
Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Richard
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Great experience! Looking forward to returning soon
RAEWYN T M
Friends and Family
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay.
Hoe Wee
Leisure with Children
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English.
The breakfast spread is good and the room winter view is superb.
A short stay at Otaru with 3 adults and 2 kids.
Kok Tiong
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
We love the chic hotel thank you
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Grids Premium Hotel Otaru
Traveloka (4)
Other sources (257)
9.0
Exceptional
From 257 reviews
Cleanliness
9.4
Room Comfort
9.2
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Grids Premium Hotel Otaru
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore.
Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!)
Read More
Sang Hee
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Facility is older than in photos. Overall good stay. Great breakfast and public bath!
Alex
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Yen Ling
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Good option for short stay Otaru.
Harry
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
Stephen
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
All was great, from driving in, greeted by staff @ parking lot directing me to the designated parking spot to hotel check-in. The only thing that missed the mark was the slow drain for the bath tub.
Jennifer Yan
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Stayed here for one night since it was within a walking distance from Otaru Station, the canal and to the shopping and restaurant streets. Room was clean and spacious enough to open two large suitcases. Bottled water was not provided as tap water is drinkable. They have a open bath for guests, which I didn't use, but I used their coin laundry machines. Would recommend this hotel for anyone looking to explore Otaru.
Read More
Lynn
Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Good location...walkable to main shopping street, otaru canal, restaurants etc and is quiet site.
Relatively new hotel. Like that toilet wc us separate from bath and basin is outside. Only thing is bed & pillow not as comfortable as expected.
Verified traveler
Friends and Family
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
The carpark fee is expensive and ended at 11 am
Kevin
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Michael
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Excellent location
Verified traveler
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Incredible.
Andy
Leisure
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Overall excellent and good experience
Wing Ho Edward
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Great hotel experience and everything was more than we expected!
Chun Yin Kevin
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Great location
Mei Ling
Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Richard
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Great experience! Looking forward to returning soon
RAEWYN T M
Friends and Family
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay.
Hoe Wee
Leisure with Children
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English.
The breakfast spread is good and the room winter view is superb.
A short stay at Otaru with 3 adults and 2 kids.
Kok Tiong
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
We love the chic hotel thank you
Number of reviews per page
20
40