We took the airport limousine to the Kyoto Station. This hotel is located near the Kujo subway station and bus stop. The staff can speak English fluently, friendly, and very helpful. There are welcome drinks, free flow tea, and coffee for guests. There are free facilities to use like a dryer and washing machine. A very welcoming vibe for international visitors. Clean and tidy room. However, the breakfast was the same during our stays. Recommended to stay in this hotel.
Great location, less than 10 minutes from Kyoto Station, right in front of Kujo Subway St., complimentary a glass of booze every night, quiet and spacious room with balcony heading to the mountains. Onsen is also a plus point.
large rooms, comfortable bed and clean facilities. Amenities are very good! Free, decent coffee/tea around the clock in the lobby. Staff are helpful and accomodating. Close to multiple train route and food options. We stayed 3 nights and had a lovely stay.
Spacious room, great staff and the free welcome drink every night. Subway entrance right by the hotel. Short walk from Kyoto station.
I cannot overstate how wonderful Sakura Terrace is. All comments through the lens of a solo, young, female traveler.
Customer service: highly accommodating. Last summer I was supposed to come stay, but got stuck in Tokyo while my baggage already made it to Kyoto- the staff, with the front desk at the hotel I was at in Tokyo, arranged to ship the luggage back to me, extremely helpful. English-speaking level varies among staff, but I had zero issues.
The room: clean. The room I stayed in was particularly spacious compared to other places I’ve stayed at in Japan.
Facilities: They have public baths open mornings and evenings. The female baths (all I can speak on) were clean, well-managed, and extremely relaxing after being on my feet all day. Warning: if you’re not used to it, the water is very hot, so look into it if it’s your first time.
Amenities: in room amenities as standard. If you need a larger set of hotel clothes, you can just ask at the front desk. The complimentary drink, while nothing necessarily to write home about, is a very pleasant experience and they sometimes have live musicians playing. I did not look at their library area, nor did I partake in breakfast at the hotel, so I cannot comment on that.
Location: easy access to Kyoto Station (~10 min walk), with a subway line directly accessible in front of the hotel. I had no issues with noise, even though my room faced the street. Safe area.