SORANO Hotel

Hotels
9.2
/10
Exceptional
516 reviews

What Guests Say About Their Stay

Jongwook
10.0
/ 10
The room was spacious and perfect for a family trip. The location was also quite convenient — easy access to central Tokyo areas like Shinjuku and Tokyo Station. We loved that there were plenty of great restaurants and shopping centers nearby. The hotel facilities were clean and well-maintained, and the in-house restaurant served delicious meals. Overall, it felt like a relaxing resort stay, and we’d definitely love to come back again.
Katie
10.0
/ 10
Beautiful modern hotel in an incredible area with lots of great places to eat around. If you are trying to get to know Japan and don’t want to be in the middle of Tokyo just yet this is perfect
Dennis
10.0
/ 10
The Sorano was an amazing two-night experience. We enjoyed an architecturally exceptional room, designed with attractive tile, wood and carpet, overlooking beautiful views of the large Showa-era park during the day and the city lights at night. The mornings' breakfast (three options) with thick bacon was fresh and delicious and our dinner in the top-floor Italian restaurant adjacent to the infinity pool was a delight (swimming in the infinity pool after dinner is not to be missed). The entire Japanese staff working at Sorano treated us with a warmth and kindness throughout our stay rarely experienced to this level of professionalism coupled with their perfect command of the English language. This stay was simply perfect.
In the Area
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W1 3-1 Midorimachi, Tokyo, Tachikawa, Kanto, Japan, 190-0014

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
SORANO Hotel is located in area / city Tachikawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SORANO Hotel

W1 3-1 Midorimachi, Tokyo, Tachikawa, Kanto, Japan, 190-0014
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Discover More About SORANO Hotel

Location


SORANO Hotel is located in area / city Tachikawa.

About SORANO Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from SORANO Hotel exclusively for you.

SORANO Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at SORANO Hotel.

All facilities in SORANO Hotel

Others SORANO Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Things to Do

  • Outdoor pool
  • Indoor pool
  • Spa
  • Steam room

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Parking
  • Parking (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in SORANO Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults, and JPY 2200 to 3080 for children
  • Airport shuttle fee: JPY 2000 per person (one-way)
  • Airport shuttle fee per child: JPY 1000 (one-way), (from 6 to 11 years old)
  • Self parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 2200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SORANO Hotel
81
Number of floors in SORANO Hotel
11
Another facilities in SORANO Hotel
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in SORANO Hotel

What are available facilities at SORANO Hotel?
There are top facilites at SORANO Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at SORANO Hotel?
The standard check-in time at SORANO Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 10:00
Does SORANO Hotel provide breakfast?
Yes, SORANO Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SORANO Hotel?
SORANO Hotel is a 4.0-star hotel.
How many floors does SORANO Hotel have?
SORANO Hotel has 11 floors.
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More Reviews from Other Guests in SORANO Hotel

Overall Ratings & Reviews SORANO Hotel

Traveloka (1)
Other sources (515)
9.2
Exceptional
From 515 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews SORANO Hotel

Number of reviews per page
20
40
Top reviews
Mutsuko
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The space, back ground music and it’s volume, tranquil, and peaceful.
Jongwook
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was spacious and perfect for a family trip. The location was also quite convenient — easy access to central Tokyo areas like Shinjuku and Tokyo Station. We loved that there were plenty of great restaurants and shopping centers nearby. The hotel facilities were clean and well-maintained, and the in-house restaurant served delicious meals. Overall, it felt like a relaxing resort stay, and we’d definitely love to come back again.
Read More
Yaeko
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I wish you had a coin laundry in the hotel.
Ayako
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

great location and food was excellent but was not very helpful when I wanted to bring friends to the restaurant up stairs. no place to wait up stairs and they would not notify us when a table would be available. did not feel welcomed. not sure i will go back. too rigid and not helpful.
JAMES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff was outstanding and very helpful.
Katie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful modern hotel in an incredible area with lots of great places to eat around. If you are trying to get to know Japan and don’t want to be in the middle of Tokyo just yet this is perfect
KUBOTA
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hospitality of staff was amazing
Aki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The most amazing and beautiful place! So relaxing and the team is so kind.
Lorelie
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great staff!
Dennis
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The Sorano was an amazing two-night experience. We enjoyed an architecturally exceptional room, designed with attractive tile, wood and carpet, overlooking beautiful views of the large Showa-era park during the day and the city lights at night. The mornings' breakfast (three options) with thick bacon was fresh and delicious and our dinner in the top-floor Italian restaurant adjacent to the infinity pool was a delight (swimming in the infinity pool after dinner is not to be missed). The entire Japanese staff working at Sorano treated us with a warmth and kindness throughout our stay rarely experienced to this level of professionalism coupled with their perfect command of the English language. This stay was simply perfect.
Read More
Vincent w s
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I took 15 minutes to check in because the staff couldn’t find my name. The use of the swimming pool and gym is not included; you have to pay extra for a spa pass to enter. Breakfast is also charged extra. There were only two bottles of water in the fridge, and additional bottles incur an extra charge. There was no toothbrush or amenities in the room, and requests for these items also require an extra charge. The room itself is nice, but that’s about it.
Read More
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Probably one of the best hotels I have ever stayed in! Late check out at 12 o’clock was fantastic, the pool and spa facilities are phenomenal. The city was very vibrant and modern. Would love to go back again one-day!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

急遽前日に予約して宿泊しました。 施設、サービス共に大満足。 おすすめです。
Matanya
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I had a wonderful stay at this property I would definitely recommend!!
Rumiko
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great space and location for few days stay for a family of four. Easy access to the train station, shopping areas, and park. Hotel staff are pretty friendly and I love their cafe space.
Lee
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had a wonderful 5-night stay here. The hotel and surroundings are exceptionally beautiful and well designed. The view from the room and balcony towards the park is spectacular. I cannot say enough good things about each and every one of the service staff, especially the front desk manager/asst director, who went out of his way to help us with advice and restaurants reservations etc. And just about everything we ate at Tachikawa was delicious. Thank you for the happy memories, Sorano Hotel.
Read More
margaret
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This property opened after the pandemic and we have stayed twice. It is a new hotel so it is fresh and very stylish. The staff is very accommodating and although English is a second language (as it should be) each staff member goes out of his/her way to take care of your needs.
Jonathan
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel staff are are amazing! The hotel offers a serene and relaxing hotel with excellent dining choices and a rooftop pool!
Jonathan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Roof top pool. Indoor spa with onsen. Breakfast, dinner and bar options are top notch! Spacious and peaceful lobby which includes a beverage area.
John Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very spacious room. Hotel is clean and well kept. BONUS, you have a view of Mt. Fuji from your Balcony. The shops around the area are pricy but a 5 min walk will get you to the more affordable shops. Its close to the train station, I suggest using the overpass as it connects to everything. Tachikawa is underrated location, Its location is central to Tokyo and Day trip areas.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 SORANO Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews SORANO Hotel

Traveloka (1)
Other sources (515)
9.2
Exceptional
From 515 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SORANO Hotel

Number of reviews per page
20
40
Top reviews
Mutsuko
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The space, back ground music and it’s volume, tranquil, and peaceful.
Jongwook
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was spacious and perfect for a family trip. The location was also quite convenient — easy access to central Tokyo areas like Shinjuku and Tokyo Station. We loved that there were plenty of great restaurants and shopping centers nearby. The hotel facilities were clean and well-maintained, and the in-house restaurant served delicious meals. Overall, it felt like a relaxing resort stay, and we’d definitely love to come back again.
Read More
Yaeko
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I wish you had a coin laundry in the hotel.
Ayako
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

great location and food was excellent but was not very helpful when I wanted to bring friends to the restaurant up stairs. no place to wait up stairs and they would not notify us when a table would be available. did not feel welcomed. not sure i will go back. too rigid and not helpful.
JAMES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff was outstanding and very helpful.
Katie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful modern hotel in an incredible area with lots of great places to eat around. If you are trying to get to know Japan and don’t want to be in the middle of Tokyo just yet this is perfect
KUBOTA
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hospitality of staff was amazing
Aki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The most amazing and beautiful place! So relaxing and the team is so kind.
Lorelie
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great staff!
Dennis
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The Sorano was an amazing two-night experience. We enjoyed an architecturally exceptional room, designed with attractive tile, wood and carpet, overlooking beautiful views of the large Showa-era park during the day and the city lights at night. The mornings' breakfast (three options) with thick bacon was fresh and delicious and our dinner in the top-floor Italian restaurant adjacent to the infinity pool was a delight (swimming in the infinity pool after dinner is not to be missed). The entire Japanese staff working at Sorano treated us with a warmth and kindness throughout our stay rarely experienced to this level of professionalism coupled with their perfect command of the English language. This stay was simply perfect.
Read More
Vincent w s
4.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I took 15 minutes to check in because the staff couldn’t find my name. The use of the swimming pool and gym is not included; you have to pay extra for a spa pass to enter. Breakfast is also charged extra. There were only two bottles of water in the fridge, and additional bottles incur an extra charge. There was no toothbrush or amenities in the room, and requests for these items also require an extra charge. The room itself is nice, but that’s about it.
Read More
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Probably one of the best hotels I have ever stayed in! Late check out at 12 o’clock was fantastic, the pool and spa facilities are phenomenal. The city was very vibrant and modern. Would love to go back again one-day!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

急遽前日に予約して宿泊しました。 施設、サービス共に大満足。 おすすめです。
Matanya
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I had a wonderful stay at this property I would definitely recommend!!
Rumiko
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great space and location for few days stay for a family of four. Easy access to the train station, shopping areas, and park. Hotel staff are pretty friendly and I love their cafe space.
Lee
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had a wonderful 5-night stay here. The hotel and surroundings are exceptionally beautiful and well designed. The view from the room and balcony towards the park is spectacular. I cannot say enough good things about each and every one of the service staff, especially the front desk manager/asst director, who went out of his way to help us with advice and restaurants reservations etc. And just about everything we ate at Tachikawa was delicious. Thank you for the happy memories, Sorano Hotel.
Read More
margaret
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This property opened after the pandemic and we have stayed twice. It is a new hotel so it is fresh and very stylish. The staff is very accommodating and although English is a second language (as it should be) each staff member goes out of his/her way to take care of your needs.
Jonathan
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel staff are are amazing! The hotel offers a serene and relaxing hotel with excellent dining choices and a rooftop pool!
Jonathan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Roof top pool. Indoor spa with onsen. Breakfast, dinner and bar options are top notch! Spacious and peaceful lobby which includes a beverage area.
John Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very spacious room. Hotel is clean and well kept. BONUS, you have a view of Mt. Fuji from your Balcony. The shops around the area are pricy but a 5 min walk will get you to the more affordable shops. Its close to the train station, I suggest using the overpass as it connects to everything. Tachikawa is underrated location, Its location is central to Tokyo and Day trip areas.
Read More
Number of reviews per page
20
40