Reef Hotel

Hotels
6.6
/10
Pleasant
98 reviews

What Guests Say About Their Stay

Gary
10.0
/ 10
very noisy at night because of rhe music coming from the bar/club and the room needs to be updated. But pools staff and the beach are fantastic.
Teresa
10.0
/ 10
Reef Hotel is a fantastic place to stay—truly a super hotel in a stunning location. It’s set right on the ocean, with its own deck chairs in the resort with a small path down to the public beach, making it perfect for relaxing by the water. Our room was excellent—spacious, well-equipped, and everything worked perfectly. We had constant hot water, a working fridge and safe, excellent air conditioning, and a lovely balcony to enjoy the view. The hotel also felt very sustainable and blended beautifully into the local surroundings. One of the standout features was the variety of eating and drinking options—two restaurants, several bars, and even a club, offering something for every mood and time of day. We also felt very safe during our stay; security was clearly a priority, with a guard even watching over guests' belongings while swimming. The only downside was a lack of communication and coordination between different parts of the hotel, which led to a few minor inconveniences. However, this didn’t take away from what was otherwise a really enjoyable and memorable stay.
Michael
10.0
/ 10
Great hotel. Beautiful views of the beach, a nice pool, excellent food and drinks, and helpful staff. I needed to shower after checking out and going diving, and they accommodated my need while also watching my bags. Great service!
In the Area
See Map
Mount Kenya Road, Ziwa La Ng'Ombe, Nyali, Mombasa, Kenya, 80100

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Reef Hotel is located in area / city Ziwa La Ng'ombe. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Reef Hotel

Mount Kenya Road, Ziwa La Ng'Ombe, Nyali, Mombasa, Kenya, 80100
Discover More Places
Others Reef Hotel
Others 2 Reef Hotel

Discover More About Reef Hotel

Location


Reef Hotel is located in area / city Ziwa La Ng'ombe.

About Reef Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Reef Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Reef Hotel exclusively for you.

With all facilities offered, Reef Hotel is the right place to stay.

All facilities in Reef Hotel

Others Reef Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Garden
  • Beach towel
  • Barbecue

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Business center
  • Conference center
  • Conference rooms

Nearby Facilities

  • Souvenir shop
  • Hair salon

Sports and Recreations

  • Game room
  • Billiard

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Babysitting & childcare (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Reef Hotel

Important Note
  • Fee for buffet breakfast: approximately KES 1200 per person
  • Airport shuttle fee: KES 2500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 12:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Reef Hotel
146
Number of floors in Reef Hotel
3
Another facilities in Reef Hotel
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Reef Hotel

What are available facilities at Reef Hotel?
There are top facilites at Reef Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Reef Hotel?
The standard check-in time at Reef Hotel is starting from From 12:00 while the latest check-out time is at Before 10:00
Does Reef Hotel provide breakfast?
Yes, Reef Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Reef Hotel?
Reef Hotel is a 3.0-star hotel.
How many floors does Reef Hotel have?
Reef Hotel has 3 floors.
See All

More Reviews from Other Guests in Reef Hotel

6.6
Pleasant
From 98 reviews
Cleanliness

6.6

Room Comfort

6.4

Location

8.2

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Reef Hotel

Number of reviews per page
20
40
Top reviews
Gary
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

very noisy at night because of rhe music coming from the bar/club and the room needs to be updated. But pools staff and the beach are fantastic.
Gavril
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I come here very often for 1-2 weeks each time. There were some repairs and paint jobs done lately, so that the place looks better. The food is OK, the A/C still works, the pool is clean...
Gavril
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I keep coming to this place almost every six months and stay one or two weeks. In the last year some repairs were made and the place looks better. It is a good value for the money!
Suleiman
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice beach front property
Teresa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Reef Hotel is a fantastic place to stay—truly a super hotel in a stunning location. It’s set right on the ocean, with its own deck chairs in the resort with a small path down to the public beach, making it perfect for relaxing by the water. Our room was excellent—spacious, well-equipped, and everything worked perfectly. We had constant hot water, a working fridge and safe, excellent air conditioning, and a lovely balcony to enjoy the view. The hotel also felt very sustainable and blended beautifully into the local surroundings. One of the standout features was the variety of eating and drinking options—two restaurants, several bars, and even a club, offering something for every mood and time of day. We also felt very safe during our stay; security was clearly a priority, with a guard even watching over guests' belongings while swimming. The only downside was a lack of communication and coordination between different parts of the hotel, which led to a few minor inconveniences. However, this didn’t take away from what was otherwise a really enjoyable and memorable stay.
Read More
Lennie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Hotel roof leaks in lobby as very old building that cou
Michael
icon-Leisure
Leisure
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nothing in the bathroom work.I had to become a plumber in order to us the bathroom. The food was overpriced The bedroom was very uncomfortable for me get a goodnights rest. Everything in the room was very old and out of date. Even the TV refuses to respond.
JAMES
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

1.Like....the external environment was good. 2.The rooms needs retouch.They are currently in bad state.
hafswa
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Good customer Service
Dennis
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

What's there to say about a hotel started in 1972? If you're looking for modern amenities, you won't find it here. If you're looking for a time capsule of Swahili culture, you will find it here. Rooms have AC, a 3 pools were excellent, ocean view was excellent as well. Breakfast was authentically Swahili with really good mahamris.
Read More
Michael
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Great hotel. Beautiful views of the beach, a nice pool, excellent food and drinks, and helpful staff. I needed to shower after checking out and going diving, and they accommodated my need while also watching my bags. Great service!
Sharleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

This is a great hotel on the beach. Lots of security so always felt safe. So nice to o have all inclusive so no messing about where to eat. Many choices and all included.
Tesfa
2.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Photo of the property needs to be updated because everything is old. Also the room’s toilet has bad odor coming from the sink. Break fast lack variety and cleanliness . Terrible experience!!!
Gavril
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

I am a repeat customer that stayed here for weeks at the time. It is not too bad. The rooms need a lot. The entire place need a renovation. The landscape is poorly maintained. The water in the pool smells like birds feathers. The food is good. Compared to similar places is even better. The all inclusive is a joke. While bottled beer and some bottle sodas are included, bottled water is not. I just don't get it! Maybe I am not too smart! At the restaurant they charge you for the free bottle water they put in the rooms unless they serve it by the glass (and the glasses do not look too clean, I doubt that the hotel has a commercial steam dishwasher). The good news is that you can buy good bottled water (Keringet) from the gift shop. The bottled water they put in rooms (Aquelle) does not taste good. The people are nice yet they are properly trained how to explain all inclusive customers why bottled water is not included but bottled sodas are!
Read More
PETER
6.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Great beach location. Good service
Robert
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Run down and too many non residents who pay a small entrance fee to use the facilities while residents who pay much more have no privacy....take care there are thieves working in this hotel also seperately reported by other on line reviewers.
pradeep
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Gòod view of ocean, very good gardens and friendly staffing team
Okumu
icon-Leisure
Leisure
10.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

The rooms looked old, I changed into two different rooms the first one wasn’t smelling fresh and the balcony door couldn’t lock.
Tony
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Good value for the money
Vince
icon-Leisure
Leisure
8.0
/10
Reviewed 261 week(s) ago

Expedia Group verified review

I paid in full upon arrival. However upon checking out they demanded a furyher 2000 KES because the dollar / KES rate had changed. I'm sure if it had moved the other way, they would offer me a small refund. I refused to pay but did when it became apparent that the cashier would have the diffetence deducted from his salary. The garden and pool are is fabulous, as are the staff. The rooms are tired though and not really worth the money. The AC is ineffective. I would not stay here again though purely because of the odious practice I've described above.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Reef Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 98 reviews
Cleanliness

6.6

Room Comfort

6.4

Location

8.2

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Reef Hotel

Number of reviews per page
20
40
Top reviews
Gary
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

very noisy at night because of rhe music coming from the bar/club and the room needs to be updated. But pools staff and the beach are fantastic.
Gavril
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I come here very often for 1-2 weeks each time. There were some repairs and paint jobs done lately, so that the place looks better. The food is OK, the A/C still works, the pool is clean...
Gavril
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I keep coming to this place almost every six months and stay one or two weeks. In the last year some repairs were made and the place looks better. It is a good value for the money!
Suleiman
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice beach front property
Teresa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Reef Hotel is a fantastic place to stay—truly a super hotel in a stunning location. It’s set right on the ocean, with its own deck chairs in the resort with a small path down to the public beach, making it perfect for relaxing by the water. Our room was excellent—spacious, well-equipped, and everything worked perfectly. We had constant hot water, a working fridge and safe, excellent air conditioning, and a lovely balcony to enjoy the view. The hotel also felt very sustainable and blended beautifully into the local surroundings. One of the standout features was the variety of eating and drinking options—two restaurants, several bars, and even a club, offering something for every mood and time of day. We also felt very safe during our stay; security was clearly a priority, with a guard even watching over guests' belongings while swimming. The only downside was a lack of communication and coordination between different parts of the hotel, which led to a few minor inconveniences. However, this didn’t take away from what was otherwise a really enjoyable and memorable stay.
Read More
Lennie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Hotel roof leaks in lobby as very old building that cou
Michael
icon-Leisure
Leisure
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Nothing in the bathroom work.I had to become a plumber in order to us the bathroom. The food was overpriced The bedroom was very uncomfortable for me get a goodnights rest. Everything in the room was very old and out of date. Even the TV refuses to respond.
JAMES
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

1.Like....the external environment was good. 2.The rooms needs retouch.They are currently in bad state.
hafswa
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Good customer Service
Dennis
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

What's there to say about a hotel started in 1972? If you're looking for modern amenities, you won't find it here. If you're looking for a time capsule of Swahili culture, you will find it here. Rooms have AC, a 3 pools were excellent, ocean view was excellent as well. Breakfast was authentically Swahili with really good mahamris.
Read More
Michael
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Great hotel. Beautiful views of the beach, a nice pool, excellent food and drinks, and helpful staff. I needed to shower after checking out and going diving, and they accommodated my need while also watching my bags. Great service!
Sharleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

This is a great hotel on the beach. Lots of security so always felt safe. So nice to o have all inclusive so no messing about where to eat. Many choices and all included.
Tesfa
2.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Photo of the property needs to be updated because everything is old. Also the room’s toilet has bad odor coming from the sink. Break fast lack variety and cleanliness . Terrible experience!!!
Gavril
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

I am a repeat customer that stayed here for weeks at the time. It is not too bad. The rooms need a lot. The entire place need a renovation. The landscape is poorly maintained. The water in the pool smells like birds feathers. The food is good. Compared to similar places is even better. The all inclusive is a joke. While bottled beer and some bottle sodas are included, bottled water is not. I just don't get it! Maybe I am not too smart! At the restaurant they charge you for the free bottle water they put in the rooms unless they serve it by the glass (and the glasses do not look too clean, I doubt that the hotel has a commercial steam dishwasher). The good news is that you can buy good bottled water (Keringet) from the gift shop. The bottled water they put in rooms (Aquelle) does not taste good. The people are nice yet they are properly trained how to explain all inclusive customers why bottled water is not included but bottled sodas are!
Read More
PETER
6.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Great beach location. Good service
Robert
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Run down and too many non residents who pay a small entrance fee to use the facilities while residents who pay much more have no privacy....take care there are thieves working in this hotel also seperately reported by other on line reviewers.
pradeep
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Gòod view of ocean, very good gardens and friendly staffing team
Okumu
icon-Leisure
Leisure
10.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

The rooms looked old, I changed into two different rooms the first one wasn’t smelling fresh and the balcony door couldn’t lock.
Tony
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Good value for the money
Vince
icon-Leisure
Leisure
8.0
/10
Reviewed 261 week(s) ago

Expedia Group verified review

I paid in full upon arrival. However upon checking out they demanded a furyher 2000 KES because the dollar / KES rate had changed. I'm sure if it had moved the other way, they would offer me a small refund. I refused to pay but did when it became apparent that the cashier would have the diffetence deducted from his salary. The garden and pool are is fabulous, as are the staff. The rooms are tired though and not really worth the money. The AC is ineffective. I would not stay here again though purely because of the odious practice I've described above.
Read More
Number of reviews per page
20
40