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Sunway Hotel Big Box
Hotels
9.1
/10
Exceptional
140 reviews
What Guests Say About Their Stay
Liang J.
9.4
/ 10
Amazing 2 nights stay in the family suite. Hotel room is very new, clean and the bed is amazingly comfortable and good quality. There's a sofa bed in their family suite as well to utilise. TV has the capability to cast from phone which is useful for me to put up some cartoon for my boy. The Big Box mall is just below the hotel with a few restaurants, entertainment and shopping for convenience.
Hotel is near legoland as well, just a short ride away. But we had a hard time getting a grab on a Saturday morning to legoland, so ended up had to drive there instead.
Service staff is amazing, special shutout to relations manager Vivienne who display warm and professional services at the check in counter.
Also, service excellence to the manager that handled the queue during breakfast in the restaurant on 5th March. Even though the queue is really long on the Sunday morning 9am+, he displayed fairness to the guests by explaining to the one of the behind guests that they cannot beat the queue to join their friends' table in the restaurant when their friends were almost done with their breakfast.
Hotel maybe can explore the option of providing in room breakfast service to avoid long queue during weekend peak morning. Also considering provided child stool for toilet sink area to attract families into the hotel as my boy says that he enjoyed this hotel more than the one in the attraction park.
MOHAMAD FADLI
10.0
/ 10
Wonderful stay, room is clean and comfortable for my family.
Will definitely return back for our next trip, all amenities are under one roof and conveniently located
Ridhwan Saiful
10.0
/ 10
This was my 2nd stay at this great renowned hotel in Johor Bahru. The room was slightly smaller than the previous stay.
Wifi & other basic necessities were abundantly sufficient.
The only room for improvement (RFI):-
1) Please change the pillows to a softer more comfortable one. I had all 4 x hard pillows. Ended up with a stiff neck & shoulder the next morning.
2) please ensure that the toiletries especially soap were topped up slightly a bit more regardless weekday or weekend.
3) Kindly consider allocating some more friendly parking space for motorbike-riding guests to park at the lobby-front.
Terrence Pin Jia
10.0
/ 10
The staff was very friendly. Service was very good. Room was big and clean. Had been staying at this hotel a few times. Always friend staff and clean room. Will visit again.
In the Area
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Persiaran Medini 6, Bandar Medini Iskandar Puteri, Nusajaya / Legoland, Johor Bahru, Johor, Malaysia, 79250
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Sunway Hotel Big Box
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What's around Sunway Hotel Big Box
Persiaran Medini 6, Bandar Medini Iskandar Puteri, Nusajaya / Legoland, Johor Bahru, Johor, Malaysia, 79250
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Discover More About Sunway Hotel Big Box
note: hotel was previously named Sunway Hotel Big Box
Location
Sunway Hotel Big Box is a hotel in a good neighborhood, which is located at Nusajaya / Legoland.
About Sunway Hotel Big Box
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sunway Hotel Big Box .
Are you a shopaholic? Staying at Sunway Hotel Big Box will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Sunway Hotel Big Box provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Sunway Hotel Big Box , a wonderful accommodation for your family holiday.
This hotel is an ideal choice for you, novice to professional golfers.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sunway Hotel Big Box is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sunway Hotel Big Box exclusively for you.
Sunway Hotel Big Box is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Sunway Hotel Big Box .
All facilities in Sunway Hotel Big Box
Others
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Luggage storage
- Multilingual staff
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Connecting rooms
- Family room
- Swimming pool
- Smoke-free
Food and Drinks
- A la carte dinner
- A la carte lunch
- Breakfast
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- Grocery
- Shops
- Supermarket
Transportation
- Airport transfer
- Secure parking
Connectivity
- INTERNATIONAL_CALL
- Free WiFi
Accessibilty
- Disabled access friendly
- Accessible parking
Shuttle Service
- Airport transfer
Accommodation Policy & General Information in Sunway Hotel Big Box
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Accommodation charges MYR 48.00/guest for extra breakfast.
Breakfast at the accommodation will be provided from 06:30 - 10:30.
Smoking is allowed only in the designated smoking area.
Pets are not allowed in the accommodation.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sunway Hotel Big Box | 284 |
Number of floors in Sunway Hotel Big Box | 15 |
Another facilities in Sunway Hotel Big Box | Bellhop, Welcoming drinks, Concierge, Front desk, 24-hour Receptionist |
Frequently asked question in Sunway Hotel Big Box
What are available facilities at Sunway Hotel Big Box ?
There are top facilites at Sunway Hotel Big Box such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Hotel Big Box ?
The standard check-in time at Sunway Hotel Big Box is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Hotel Big Box provide breakfast?
Yes, Sunway Hotel Big Box provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sunway Hotel Big Box ?
Sunway Hotel Big Box is a 4.0-star hotel.
How many floors does Sunway Hotel Big Box have?
Sunway Hotel Big Box has 15 floors.
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More Reviews from Other Guests in Sunway Hotel Big Box
Overall Ratings & Reviews Sunway Hotel Big Box
Traveloka (34)
Other sources (106)
9.2
Exceptional
From 106 reviews
Cleanliness
9.2
Room Comfort
9.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sunway Hotel Big Box
Number of reviews per page
20
40
Top reviews
Cherrie
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Checking in was terrible. We informed the hotel upon our arrival at 10am. We were assured that we will be informed once a room is made available.
In the end, the room wasn't ready, even after the check in time at 3pm. We waited till almost 4pm to get our room. Having travelled since 4am, it was a terrible wait.
MOHAMAD FADLI
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Wonderful stay, room is clean and comfortable for my family.
Will definitely return back for our next trip, all amenities are under one roof and conveniently located
Farzeea
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great room!
BALJIT
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent getaway with plenty to do and eat .
Ridhwan Saiful
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This was my 2nd stay at this great renowned hotel in Johor Bahru. The room was slightly smaller than the previous stay.
Wifi & other basic necessities were abundantly sufficient.
The only room for improvement (RFI):-
1) Please change the pillows to a softer more comfortable one. I had all 4 x hard pillows. Ended up with a stiff neck & shoulder the next morning.
2) please ensure that the toiletries especially soap were topped up slightly a bit more regardless weekday or weekend.
3) Kindly consider allocating some more friendly parking space for motorbike-riding guests to park at the lobby-front.
Read More
Yew Meng
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It’s away from the city. Enjoy the quiet vibe
Loga
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Clean, friendly and helpful stuff. Good amenities!
GEEYAN YVONNE
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Accessible to nearby shopping malls and dining area
Terrence Pin Jia
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The staff was very friendly. Service was very good. Room was big and clean. Had been staying at this hotel a few times. Always friend staff and clean room. Will visit again.
Yew Meng
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The room is quite spacious
Sudheesh
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Place was nice. Only stayed a night but it was a pleasant stay. Food options available nearby; convenient.
Verified traveler
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Beds too soft, pillow horrible.. but for what we paid.. ok... toilet was v well done w good amt of space and even seat
Overall ambience nice but seriously the bed need to change
ngan leng
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Near Legoland. Clean and nice. A little on the noisy side due to road noise.
Alwin
Friends and Family
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Great place for family overall with amenities surrounding and cleanliness is on point
Verified traveler
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Excellent condition and service.
Chng Woei
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Spacious room :)
Charles
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Rooms are clean and comfortable. Amenities were comprehensive. Microwave oven and coffeemaker were appreciated
Chengdong
Leisure with Children
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
It’s very new hotel and near to Lego parks. There are activities around the hotel.
Kok kin
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Clean and good service by staff
Alfred
Friends and Family
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
One stop staycation place. Just park your car, check in then you can spend your two days one night around the hotel. A lot of shopping, dinning and entertaining options like gokart, bookstore, grocery, arcade, fashion shops. Friendly staff and very clean room.
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Sunway Hotel Big Box
Traveloka (34)
Other sources (106)
9.2
Exceptional
From 106 reviews
Cleanliness
9.2
Room Comfort
9.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sunway Hotel Big Box
Number of reviews per page
20
40
Top reviews
Cherrie
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Checking in was terrible. We informed the hotel upon our arrival at 10am. We were assured that we will be informed once a room is made available.
In the end, the room wasn't ready, even after the check in time at 3pm. We waited till almost 4pm to get our room. Having travelled since 4am, it was a terrible wait.
MOHAMAD FADLI
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Wonderful stay, room is clean and comfortable for my family.
Will definitely return back for our next trip, all amenities are under one roof and conveniently located
Farzeea
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great room!
BALJIT
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent getaway with plenty to do and eat .
Ridhwan Saiful
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This was my 2nd stay at this great renowned hotel in Johor Bahru. The room was slightly smaller than the previous stay.
Wifi & other basic necessities were abundantly sufficient.
The only room for improvement (RFI):-
1) Please change the pillows to a softer more comfortable one. I had all 4 x hard pillows. Ended up with a stiff neck & shoulder the next morning.
2) please ensure that the toiletries especially soap were topped up slightly a bit more regardless weekday or weekend.
3) Kindly consider allocating some more friendly parking space for motorbike-riding guests to park at the lobby-front.
Read More
Yew Meng
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It’s away from the city. Enjoy the quiet vibe
Loga
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Clean, friendly and helpful stuff. Good amenities!
GEEYAN YVONNE
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Accessible to nearby shopping malls and dining area
Terrence Pin Jia
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The staff was very friendly. Service was very good. Room was big and clean. Had been staying at this hotel a few times. Always friend staff and clean room. Will visit again.
Yew Meng
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The room is quite spacious
Sudheesh
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Place was nice. Only stayed a night but it was a pleasant stay. Food options available nearby; convenient.
Verified traveler
8.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Beds too soft, pillow horrible.. but for what we paid.. ok... toilet was v well done w good amt of space and even seat
Overall ambience nice but seriously the bed need to change
ngan leng
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Near Legoland. Clean and nice. A little on the noisy side due to road noise.
Alwin
Friends and Family
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Great place for family overall with amenities surrounding and cleanliness is on point
Verified traveler
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Excellent condition and service.
Chng Woei
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Spacious room :)
Charles
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Rooms are clean and comfortable. Amenities were comprehensive. Microwave oven and coffeemaker were appreciated
Chengdong
Leisure with Children
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
It’s very new hotel and near to Lego parks. There are activities around the hotel.
Kok kin
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Clean and good service by staff
Alfred
Friends and Family
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
One stop staycation place. Just park your car, check in then you can spend your two days one night around the hotel. A lot of shopping, dinning and entertaining options like gokart, bookstore, grocery, arcade, fashion shops. Friendly staff and very clean room.
Number of reviews per page
20
40