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- Hotel in The George Penang by The Crest Collection
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The George Penang by The Crest Collection
Hotels
8.9
/10
Exceptional
49 reviews
What Guests Say About Their Stay
Fenny S.
8.8
/ 10
Location is superb. Walking distance to lots of eateries we wanted to try. Staff were also very helpful and friendly. It was a very pleasant stay overall.
Stephen
10.0
/ 10
Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
Verified traveler
10.0
/ 10
Luxury hotel that's not pretentious and has a nice touch of local heritage history. The staff is friendly.
Chunyang
10.0
/ 10
A charming, nostalgic luxury hotel ideally located in the heart of Georgetown, Penang, just a short walk from the old town, where you can enjoy sightseeing, shopping, exploring historic buildings, and savoring delicious local cuisine. The location is excellent, with a 24-hour self-service laundromat just a 3-minute walk away.
The hotel is clean, quiet, and well-equipped with all the essential amenities. Its lobby features an engaging display that shares the rich history of both the hotel and Georgetown.
Our family of four (2 adults and 2 kids) stayed in a family room with two queen beds, which felt very spacious and comfortable. The only downside was the hot and humid late June weather, walking outside in the afternoon for even 10 minutes was nearly unbearable.
We enjoyed staying at the hotel and will definitely rebook it next time.
In the Area
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138, Jalan Penang, George Town, Georgetown, Pulau Pinang, Penang, Malaysia, 10100
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The George Penang by The Crest Collection
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What's around The George Penang by The Crest Collection
138, Jalan Penang, George Town, Georgetown, Pulau Pinang, Penang, Malaysia, 10100
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Discover More About The George Penang by The Crest Collection
note: hotel was previously named The George George Town Penang
Location
Staying at The George Penang by The Crest Collection is a good choice when you are visiting Georgetown.
About The George Penang by The Crest Collection
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The George Penang by The Crest Collection.
The George Penang by The Crest Collection is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The George Penang by The Crest Collection provides a pleasant accommodation for your stay.
From business event to corporate gathering, The George Penang by The Crest Collection provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The George Penang by The Crest Collection, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The George Penang by The Crest Collection is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The George Penang by The Crest Collection is suitable for you who value privacy during your stay.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The George Penang by The Crest Collection exclusively for you.
The George Penang by The Crest Collection is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The George Penang by The Crest Collection.
All facilities in The George Penang by The Crest Collection
Functional Hall
Common Space
Lobby
Exterior
Bedroom
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoke-free
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Multilingual staff
Food and Drinks
- Restaurant with AC
- A la carte dinner
- Bar
- Breakfast
- Set menu dinner
Nearby Facilities
- ATM/Banking
- Gift shop
- Hair salon
- Laundry
- Shops
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Things to Do
- Fitness center
- Indoor pool
- Steam room
Business Facilities
- Conference room
- Meeting facilities
- Projector
Connectivity
- Free WiFi
Accommodation Policy & General Information in The George Penang by The Crest Collection
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Document Policy
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Deposit Policy
Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Accommodation charges MYR 45.00/guest for extra breakfast.
Breakfast at the accommodation will be provided from 07:00 - 10:30.
Smoking is allowed only in the designated smoking area.
Pets are not allowed in the accommodation.
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 3 nett per room per night. The Hotel Fee will be collected upon check-in.
The number of complimentary servings will be based on the paid occupants per room, with distinctions based on Single or Double Occupancy.
Applicable to all paid guests staying at The George Penang, across all room categories.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The George Penang by The Crest Collection | 92 |
Number of floors in The George Penang by The Crest Collection | 5 |
Another facilities in The George Penang by The Crest Collection | Ballroom, Banquet, Connecting rooms, Family room, Non-smoking room |
Frequently asked question in The George Penang by The Crest Collection
What are available facilities at The George Penang by The Crest Collection?
There are top facilites at The George Penang by The Crest Collection such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The George Penang by The Crest Collection?
The standard check-in time at The George Penang by The Crest Collection is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The George Penang by The Crest Collection provide breakfast?
Yes, The George Penang by The Crest Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The George Penang by The Crest Collection?
The George Penang by The Crest Collection is a 5.0-star hotel.
How many floors does The George Penang by The Crest Collection have?
The George Penang by The Crest Collection has 5 floors.
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More Reviews from Other Guests in The George Penang by The Crest Collection
Overall Ratings & Reviews The George Penang by The Crest Collection
Traveloka (28)
Other sources (21)
9.1
Exceptional
From 28 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.3
Meal
8.7
Location
9.3
Service and Facilites
8.9
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The George Penang by The Crest Collection
Number of reviews per page
20
40
Customer reviews
FS
Fenny S.
Leisure
8.8
/10
Reviewed 2 week(s) ago
Location is superb. Walking distance to lots of eateries we wanted to try. Staff were also very helpful and friendly. It was a very pleasant stay overall.
Find this review helpful?
Y***A
Medical
10.0
/10
Reviewed 17 week(s) ago
Perfect Old Town here while checking my wife's medical records. The atmosphere is like living in the past.
See original
+3
Find this review helpful?
Accommodation's Reply
04 Aug 2025
Dear Guest,
Thank you for your wonderful review.
We're pleased to hear that you enjoyed the unique charm of our heritage setting in Kota Tua while accompanying your wife for her medical check-up. It's heartwarming to know that the atmosphere brought you a nostalgic experience, reminiscent of days gone by.
We hope to welcome you both again soon for a more leisurely stay.
D***y
Leisure
10.0
/10
Reviewed 19 week(s) ago
The hotel was comfortable and clean, and the staff were friendly and very helpful. The only downside is that the free in-room snacks aren't refillable, and even if you stay for 5 nights, you can only get one.
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Hello, Thank you for your 10-star rating and sharing your experience! We're delighted to hear that you enjoyed the cleanliness of the hotel and the friendly service from our team. Regarding the in-room snacks, we apologize for the inconvenience. Currently, complimentary snacks are only provided once per stay, but your feedback is greatly appreciated and will be taken into consideration going forward. We look forward to welcoming you back to The George Penang for an even more enjoyable experience! Best regards, The George Penang
See original
T***k
Staycation
10.0
/10
Reviewed 20 week(s) ago
Great location, old George Town Penang.
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Valued Guest,
Thank you so much for your perfect rating and for highlighting our great location! We’re thrilled that you enjoyed being in the heart of George Town, surrounded by its rich heritage and vibrant culture.
It was a pleasure to have you with us, and we look forward to welcoming you back for another memorable stay at The George Penang!
Warm regards,
The George Penang Team
S***n
Leisure
10.0
/10
Reviewed 33 week(s) ago
The tiau cake is really delicious
thank you receptionist, Sis Sofi, who patiently served us
See original
3 people find it helpful
Accommodation's Reply
30 Jul 2025
Hello, Thank you for your perfect rating and positive review! We're delighted to hear you enjoyed our kue tiaw (rice cakes) and were pleased with the service from Sofi at the front desk. We'll pass on your appreciation to her—it'll definitely make her day! We look forward to welcoming you back to The George Penang for another special experience. Best regards, The George Penang
See original
SW
Sunarto W.
Leisure
8.2
/10
Reviewed 45 week(s) ago
Comfortable and peaceful, if I go to Penang I want to stay at The Geoge again, the gym equipment is good
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Hi Sunarto, Thank you for your positive rating and review! We're delighted to hear that you felt comfortable and at ease during your stay and enjoyed our gym facilities. We look forward to welcoming you back to The George Penang for another enjoyable experience! Best regards, The George Penang
See original
Erni Kisam
9.4
/10
Reviewed 89 week(s) ago
Kamarnya bagus, lokasi strategis untuk jalan kaki kemana-mana 👍.
3 people find it helpful
LA
Lia A. H.
9.4
/10
Reviewed 108 week(s) ago
The room clean and big. The staff also nice.
Find this review helpful?
Accommodation's Reply
01 Nov 2023
Dear Ivan: Thank you for choosing our hotel. It was our pleasure having you stay with us. See you again soon. Warmest regards, Stanley Cheong, General Manager
Stefanus
8.5
/10
Reviewed 111 week(s) ago
Clean, friendly and strategic location.
See original
1 people find it helpful
Accommodation's Reply
06 Oct 2023
Dear Stefanus, Thank you for staying at our hotel. Hope to see you again. Sincerely, Stanley Cheong, General Manager
See original
Mohamad Faiz
9.7
/10
Reviewed 113 week(s) ago
It was a pleasent stay during a night in Penang. Very strategy location and near to famous line clear nasi kandar (1 minutes walk). Very hygiene and heritage modern kind of feeling. Shout out to a guy in reception always put on a smile to serve customer during check in giving a hospitality vibes but not his colleague the lady. Overall, I'm definitely come again for short stay. Thank you Ms. Iyin and Ms. Alya as well for the hospitality given feel just like home.
Read More
+5
3 people find it helpful
Accommodation's Reply
04 Oct 2023
Dear Mohamad Faiz: Thank you so much for choosing to stay with us. We are pleased to know that you were well taken care of at our hotel. Looking forward to more happy stays in future. Warmest regards, Stanley Cheong, General Manager
Andika B. P.
9.7
/10
Reviewed 121 week(s) ago
Hotel is great, the staff very friendly and helpful, room is great, I love the bed, very comfortable, breakfast is great, only the coffee is not hot enough, hotel location very strategic. If I come to Penang I will stay there again.
2 people find it helpful
Accommodation's Reply
27 Jul 2023
Dear Andika: Thank you so much for your lovely review. We are very happy to know that you enjoyed your recent stay with us. We will be sure to improve on our breakfast quality. On that note, we look forward to your return. Warmest regards, The George Management Team
Olivia m. s.
9.6
/10
Reviewed 132 week(s) ago
Nice hotel, and very helpful receptions.
3 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The George Penang by The Crest Collection
Traveloka (28)
Other sources (21)
9.1
Exceptional
From 28 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.3
Meal
8.7
Location
9.3
Service and Facilites
8.9
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The George Penang by The Crest Collection
Number of reviews per page
20
40
Customer reviews
FS
Fenny S.
Leisure
8.8
/10
Reviewed 2 week(s) ago
Location is superb. Walking distance to lots of eateries we wanted to try. Staff were also very helpful and friendly. It was a very pleasant stay overall.
Find this review helpful?
Y***A
Medical
10.0
/10
Reviewed 17 week(s) ago
Perfect Old Town here while checking my wife's medical records. The atmosphere is like living in the past.
See original
+3
Find this review helpful?
Accommodation's Reply
04 Aug 2025
Dear Guest,
Thank you for your wonderful review.
We're pleased to hear that you enjoyed the unique charm of our heritage setting in Kota Tua while accompanying your wife for her medical check-up. It's heartwarming to know that the atmosphere brought you a nostalgic experience, reminiscent of days gone by.
We hope to welcome you both again soon for a more leisurely stay.
D***y
Leisure
10.0
/10
Reviewed 19 week(s) ago
The hotel was comfortable and clean, and the staff were friendly and very helpful. The only downside is that the free in-room snacks aren't refillable, and even if you stay for 5 nights, you can only get one.
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Hello, Thank you for your 10-star rating and sharing your experience! We're delighted to hear that you enjoyed the cleanliness of the hotel and the friendly service from our team. Regarding the in-room snacks, we apologize for the inconvenience. Currently, complimentary snacks are only provided once per stay, but your feedback is greatly appreciated and will be taken into consideration going forward. We look forward to welcoming you back to The George Penang for an even more enjoyable experience! Best regards, The George Penang
See original
T***k
Staycation
10.0
/10
Reviewed 20 week(s) ago
Great location, old George Town Penang.
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Valued Guest,
Thank you so much for your perfect rating and for highlighting our great location! We’re thrilled that you enjoyed being in the heart of George Town, surrounded by its rich heritage and vibrant culture.
It was a pleasure to have you with us, and we look forward to welcoming you back for another memorable stay at The George Penang!
Warm regards,
The George Penang Team
S***n
Leisure
10.0
/10
Reviewed 33 week(s) ago
The tiau cake is really delicious
thank you receptionist, Sis Sofi, who patiently served us
See original
3 people find it helpful
Accommodation's Reply
30 Jul 2025
Hello, Thank you for your perfect rating and positive review! We're delighted to hear you enjoyed our kue tiaw (rice cakes) and were pleased with the service from Sofi at the front desk. We'll pass on your appreciation to her—it'll definitely make her day! We look forward to welcoming you back to The George Penang for another special experience. Best regards, The George Penang
See original
SW
Sunarto W.
Leisure
8.2
/10
Reviewed 45 week(s) ago
Comfortable and peaceful, if I go to Penang I want to stay at The Geoge again, the gym equipment is good
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Hi Sunarto, Thank you for your positive rating and review! We're delighted to hear that you felt comfortable and at ease during your stay and enjoyed our gym facilities. We look forward to welcoming you back to The George Penang for another enjoyable experience! Best regards, The George Penang
See original
Erni Kisam
9.4
/10
Reviewed 89 week(s) ago
Kamarnya bagus, lokasi strategis untuk jalan kaki kemana-mana 👍.
3 people find it helpful
LA
Lia A. H.
9.4
/10
Reviewed 108 week(s) ago
The room clean and big. The staff also nice.
Find this review helpful?
Accommodation's Reply
01 Nov 2023
Dear Ivan: Thank you for choosing our hotel. It was our pleasure having you stay with us. See you again soon. Warmest regards, Stanley Cheong, General Manager
Stefanus
8.5
/10
Reviewed 111 week(s) ago
Clean, friendly and strategic location.
See original
1 people find it helpful
Accommodation's Reply
06 Oct 2023
Dear Stefanus, Thank you for staying at our hotel. Hope to see you again. Sincerely, Stanley Cheong, General Manager
See original
Mohamad Faiz
9.7
/10
Reviewed 113 week(s) ago
It was a pleasent stay during a night in Penang. Very strategy location and near to famous line clear nasi kandar (1 minutes walk). Very hygiene and heritage modern kind of feeling. Shout out to a guy in reception always put on a smile to serve customer during check in giving a hospitality vibes but not his colleague the lady. Overall, I'm definitely come again for short stay. Thank you Ms. Iyin and Ms. Alya as well for the hospitality given feel just like home.
Read More
+5
3 people find it helpful
Accommodation's Reply
04 Oct 2023
Dear Mohamad Faiz: Thank you so much for choosing to stay with us. We are pleased to know that you were well taken care of at our hotel. Looking forward to more happy stays in future. Warmest regards, Stanley Cheong, General Manager
Andika B. P.
9.7
/10
Reviewed 121 week(s) ago
Hotel is great, the staff very friendly and helpful, room is great, I love the bed, very comfortable, breakfast is great, only the coffee is not hot enough, hotel location very strategic. If I come to Penang I will stay there again.
2 people find it helpful
Accommodation's Reply
27 Jul 2023
Dear Andika: Thank you so much for your lovely review. We are very happy to know that you enjoyed your recent stay with us. We will be sure to improve on our breakfast quality. On that note, we look forward to your return. Warmest regards, The George Management Team
Olivia m. s.
9.6
/10
Reviewed 132 week(s) ago
Nice hotel, and very helpful receptions.
3 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40