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Emotion Tulum Hotel

Hotels
6.8
/10
Pleasant
30 reviews

What Guests Say About Their Stay

Jan

10.0
/ 10
Entrance way looks questionable but look past that because they are working hard on fixing up the hotel. Rooms are lovely, clean and affordable. There are fridges in the rooms, private bath, air conditioning and tv. There are regular hotel rooms in one side and dorm rooms with clean, new shared baths. Staff are very helpful and friendly. Hotel is on the main street of Tulum with the central square and many restaurants close by. The beach is a 15 minute taxi ride away. We would definitely stay there again.
In the Area
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Av. Tulum 32, entre Osiris y Beta Sur, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

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24-Hour Front Desk
WiFi
Emotion Tulum Hotel is a hotel is located at Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Emotion Tulum Hotel

Av. Tulum 32, entre Osiris y Beta Sur, Tulum, Estado de Quintana Roo, Mexico, 77760
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Lobby Emotion Tulum Hotel
Exterior 2 Emotion Tulum Hotel

Discover More About Emotion Tulum Hotel

General


In Tulum (Tulum City Center)

Location


A stay at Emotion Tulum Hotel places you in the heart of Tulum, within a 10-minute drive of Tulum National Park and Gran Cenote. This hotel is 2.3 mi (3.8 km) from Tulum Mayan Ruins and 3.9 mi (6.2 km) from Tulum Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Dos Aguas Park - 0.2 km / 0.1 mi
Hospital de Tulum - 0.6 km / 0.4 mi
Hunab Lifestyle Center - 2.1 km / 1.3 mi
Jaguar Park - 2.2 km / 1.4 mi
Cenote Calavera - 2.7 km / 1.7 mi
Holistika Art Walk - 2.9 km / 1.8 mi
Tulum National Park - 3.4 km / 2.1 mi
Tulum Tower - 3.4 km / 2.1 mi
Temple of Doom - 3.5 km / 2.2 mi
Tulum Mayan Ruins - 3.8 km / 2.3 mi
Acceso al Parque Jaguar - 4.1 km / 2.5 mi
Jaguar Viewpoint Tulum - 4.2 km / 2.6 mi
Temple of the Frescoes - 4.3 km / 2.7 mi
Casa del Cenote - 4.4 km / 2.7 mi
Temple of the Descending God - 4.4 km / 2.7 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 41.7 km / 25.9 mi
Cancun Intl. Airport (CUN) - 117.8 km / 73.2 mi

The preferred airport for Emotion Tulum Hotel is Cancun Intl. Airport (CUN).

Facilities


Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 8 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in Emotion Tulum Hotel

Bar, Cafe and Lounge Emotion Tulum Hotel
Bar, Cafe and Lounge
Entertainment Facility Emotion Tulum Hotel
Entertainment Facility
Common Space Emotion Tulum Hotel
Common Space
Lobby Emotion Tulum Hotel
Lobby
Exterior Emotion Tulum Hotel
Exterior

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Picnic area
  • Garden
  • Library
  • Barbecue

General

  • Reception hall
  • Smoking area
  • Rooftop terrace
  • Terrace

Transportation

  • Airport transfer
  • Bicycle rental

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Emotion Tulum Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:30

  • Pet fee: USD 5 per pet, per day
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:30
Available rooms at Emotion Tulum Hotel
8
Another facilities in Emotion Tulum Hotel
Laundry service, Express check-in, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked question in Emotion Tulum Hotel

What are available facilities at Emotion Tulum Hotel?
There are top facilites at Emotion Tulum Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Emotion Tulum Hotel?
The standard check-in time at Emotion Tulum Hotel is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:30
What is the star rating of Emotion Tulum Hotel?
Emotion Tulum Hotel is a 3.0-star hotel.
How many rooms are available at Emotion Tulum Hotel?
Emotion Tulum Hotel has 8 rooms in total.
Does Emotion Tulum Hotel provide airport transfer?
Yes, Emotion Tulum Hotel provides airport transfer upon request. Please contact the hotel directly for more information.
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More Reviews from Other Guests in Emotion Tulum Hotel

Overall Ratings & Reviews Emotion Tulum Hotel

Other sources (30)
6.8
Pleasant
From 30 reviews
Cleanliness

7.4

Room Comfort

6.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emotion Tulum Hotel

Number of reviews per page
20
40
Top reviews
Morgan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

The service was great - the folks who work there were nothing but nice and helpful. However, the room we booked was bare bones, the towels were clean but permanently stained, the shower and bathroom had someone else's stray hairs, and you could hear basically everything happening on the floor. Ultimately, I felt our room was super over priced for what we got ($100 US all in) but it was a Saturday night in Tulum and we booked the same day. If it was $45 instead $85 I wouldn't complain. I just wish I knew because I would've spent the extra $25 to get a much nicer spot.
Read More
Barbara
8.0
/10
Reviewed 440 week(s) ago

Expedia Group verified review

We had a spacious private room with two comfortable double beds. The reception staff made us feel very welcome and helped us plan sightseeing activities. A plentiful breakfast was served on the rooftop terrace. When we arrived we were told that the terrace was booked for an all-night party on the second night of our stay and were offered a refund and help in finding another place. We decided to stay. Even though the thumping bass made our sleep erratic, the staff had been so friendly and appropriate that it just felt like our kids were having a party.
Read More
Jess
icon-Family
Family
4.0
/10
Reviewed 442 week(s) ago

Hotels.com verified review

The best part about this hotel is the location since it’s so close to everything. This also means you won’t get any rest because bars and clubs blast music all night and all morning. The bed was also hard and uncomfortable.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

Staff were great but there was no hot water in the shower
Verified traveler
4.0
/10
Reviewed 488 week(s) ago

Expedia Group verified review

Great location and very reasonable, suitable for young backpackers. The private room with bath was super basic.
Kathleen
8.0
/10
Reviewed 490 week(s) ago

Expedia Group verified review

Great staff, good location. Facilities are pretty basic, but that's ok. Price seemed quite high for what we got, but apparently Tulum has a reputation for expensive accommodation.
Lauren
icon-Family
Family
8.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

I thought everything was a decent value for the price, but the water pressure was low and the shower was rather outdated and dingy. Good beds, great private room for 2-3 people. Bikes for rent for a good price, excellent reception staff. Homey ambiance.
Verified traveler
2.0
/10
Reviewed 494 week(s) ago

Expedia Group verified review

This is not up to the standards of a regular hotel. It is more like a room in a house. There is no good insulation in the wall. You can hear every noice in the hallway. Yet it charged us as a four star hotel
Helena
6.0
/10
Reviewed 494 week(s) ago

Expedia Group verified review

It was fine for a night. Noisy hallway, no windows towards the street, but the room was clean. Our friend had booked the room on Expedia and we expected an easy check-in. Well, they required a credit card from a person at check-in. They apparently did not charge the credit card at the online booking and we ended up having to pay the room at check-in. Our friend was very disappointed about that. It was supposed to be a gift for us.
Read More
Jan
10.0
/10
Reviewed 495 week(s) ago

Expedia Group verified review

Entrance way looks questionable but look past that because they are working hard on fixing up the hotel. Rooms are lovely, clean and affordable. There are fridges in the rooms, private bath, air conditioning and tv. There are regular hotel rooms in one side and dorm rooms with clean, new shared baths. Staff are very helpful and friendly. Hotel is on the main street of Tulum with the central square and many restaurants close by. The beach is a 15 minute taxi ride away. We would definitely stay there again.
Read More
Monica
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Horrible lugar, sucio, roto, la habitación no tenía ni piso, era cemento, y pésima atención, no aceptan pago con tarjeta bancaria.
Luis Enrique
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

un hotel bien ubicado, en el centro de Tulum. Algo de ruido por los restaurantes que están a un lado, más sin embargo está cómodo si lo que quieres es una habitación privada a precio accesible.
Alejandro
icon-Business
Business
2.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Pésima atención, ruido toda la noche por el bar abajo, baños una porquería no servía WC, la TV un sólo canal, sucio todo, en general un asco. Nada recomendable. El tipo de recepción un pelele ademas me quería cobrar de más. al final aceptó que se equivocó de mala gana.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

El lugar está en buena zona. Es tranquilo. E incluye desayuno.
Jose David
10.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

Exelente servicio, cómodo, agradable.
ivan
icon-Family
Family
8.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

Tienen cambio de administración, faltan detalles pero seguramente en poco tiempo estará mejor. la terraza es muy buena, falta algo de acomodo. el trato es bueno y amable. saludos..
Verified traveler
6.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

Bien ubicado pero muy ruidoso. La habitacion limpia y el personal de recepcion muy atento. Nos costo mucho dormir porque es muy ruidoso alrededor y la habitacion estaba a un lado de unos casilleros.
victor
icon-with Partner
with Partner
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

mucho ruido por modificaciones dentro del hotel
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

À plus de 60€ la nuit, l'hôtel n'est pas à la hauteur. Murs sales, serviettes de bain trouées (déchirées), un tapis de bain de 30cmx30 découpé dans une vieille serviette. Cuisine commune pas nettoyée (tables pas propres, aliments qui traînent), et, bien sûr, les éternels mal élevés qui discutent sous vos fenêtres jusqu'à 2h30 du matin (mais ça, ce n'est pas la faute de l'hôtel !). Bon accueil et personnel très sympa. Très bon point par contre pour une bonne literie et des lits en 160, une clim qui fonctionne bien et bonne télé. Bref, uniquement pratique parce qu'en plein centre et a 5mn à pied du Terminal ADO.
Read More
Verified traveler
6.0
/10
Reviewed 486 week(s) ago

Expedia Group verified review

Todo salió acorde a lo esperado, salvo que no nos cobraron el precio acordado, si se quiere abonar con tarjeta de crédito cobran recargo. No toman el dólar en la cotización oficial. El resto todo bien. Tulum es maravilloso.
Number of reviews per page
20
40

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Exterior 4 Emotion Tulum Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Emotion Tulum Hotel

Other sources (30)
6.8
Pleasant
From 30 reviews
Cleanliness

7.4

Room Comfort

6.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emotion Tulum Hotel

Number of reviews per page
20
40
Top reviews
Morgan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

The service was great - the folks who work there were nothing but nice and helpful. However, the room we booked was bare bones, the towels were clean but permanently stained, the shower and bathroom had someone else's stray hairs, and you could hear basically everything happening on the floor. Ultimately, I felt our room was super over priced for what we got ($100 US all in) but it was a Saturday night in Tulum and we booked the same day. If it was $45 instead $85 I wouldn't complain. I just wish I knew because I would've spent the extra $25 to get a much nicer spot.
Read More
Barbara
8.0
/10
Reviewed 440 week(s) ago

Expedia Group verified review

We had a spacious private room with two comfortable double beds. The reception staff made us feel very welcome and helped us plan sightseeing activities. A plentiful breakfast was served on the rooftop terrace. When we arrived we were told that the terrace was booked for an all-night party on the second night of our stay and were offered a refund and help in finding another place. We decided to stay. Even though the thumping bass made our sleep erratic, the staff had been so friendly and appropriate that it just felt like our kids were having a party.
Read More
Jess
icon-Family
Family
4.0
/10
Reviewed 442 week(s) ago

Hotels.com verified review

The best part about this hotel is the location since it’s so close to everything. This also means you won’t get any rest because bars and clubs blast music all night and all morning. The bed was also hard and uncomfortable.
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

Staff were great but there was no hot water in the shower
Verified traveler
4.0
/10
Reviewed 488 week(s) ago

Expedia Group verified review

Great location and very reasonable, suitable for young backpackers. The private room with bath was super basic.
Kathleen
8.0
/10
Reviewed 490 week(s) ago

Expedia Group verified review

Great staff, good location. Facilities are pretty basic, but that's ok. Price seemed quite high for what we got, but apparently Tulum has a reputation for expensive accommodation.
Lauren
icon-Family
Family
8.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

I thought everything was a decent value for the price, but the water pressure was low and the shower was rather outdated and dingy. Good beds, great private room for 2-3 people. Bikes for rent for a good price, excellent reception staff. Homey ambiance.
Verified traveler
2.0
/10
Reviewed 494 week(s) ago

Expedia Group verified review

This is not up to the standards of a regular hotel. It is more like a room in a house. There is no good insulation in the wall. You can hear every noice in the hallway. Yet it charged us as a four star hotel
Helena
6.0
/10
Reviewed 494 week(s) ago

Expedia Group verified review

It was fine for a night. Noisy hallway, no windows towards the street, but the room was clean. Our friend had booked the room on Expedia and we expected an easy check-in. Well, they required a credit card from a person at check-in. They apparently did not charge the credit card at the online booking and we ended up having to pay the room at check-in. Our friend was very disappointed about that. It was supposed to be a gift for us.
Read More
Jan
10.0
/10
Reviewed 495 week(s) ago

Expedia Group verified review

Entrance way looks questionable but look past that because they are working hard on fixing up the hotel. Rooms are lovely, clean and affordable. There are fridges in the rooms, private bath, air conditioning and tv. There are regular hotel rooms in one side and dorm rooms with clean, new shared baths. Staff are very helpful and friendly. Hotel is on the main street of Tulum with the central square and many restaurants close by. The beach is a 15 minute taxi ride away. We would definitely stay there again.
Read More
Monica
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Horrible lugar, sucio, roto, la habitación no tenía ni piso, era cemento, y pésima atención, no aceptan pago con tarjeta bancaria.
Luis Enrique
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

un hotel bien ubicado, en el centro de Tulum. Algo de ruido por los restaurantes que están a un lado, más sin embargo está cómodo si lo que quieres es una habitación privada a precio accesible.
Alejandro
icon-Business
Business
2.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Pésima atención, ruido toda la noche por el bar abajo, baños una porquería no servía WC, la TV un sólo canal, sucio todo, en general un asco. Nada recomendable. El tipo de recepción un pelele ademas me quería cobrar de más. al final aceptó que se equivocó de mala gana.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

El lugar está en buena zona. Es tranquilo. E incluye desayuno.
Jose David
10.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

Exelente servicio, cómodo, agradable.
ivan
icon-Family
Family
8.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

Tienen cambio de administración, faltan detalles pero seguramente en poco tiempo estará mejor. la terraza es muy buena, falta algo de acomodo. el trato es bueno y amable. saludos..
Verified traveler
6.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

Bien ubicado pero muy ruidoso. La habitacion limpia y el personal de recepcion muy atento. Nos costo mucho dormir porque es muy ruidoso alrededor y la habitacion estaba a un lado de unos casilleros.
victor
icon-with Partner
with Partner
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

mucho ruido por modificaciones dentro del hotel
Verified traveler
icon-Family
Family
4.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

À plus de 60€ la nuit, l'hôtel n'est pas à la hauteur. Murs sales, serviettes de bain trouées (déchirées), un tapis de bain de 30cmx30 découpé dans une vieille serviette. Cuisine commune pas nettoyée (tables pas propres, aliments qui traînent), et, bien sûr, les éternels mal élevés qui discutent sous vos fenêtres jusqu'à 2h30 du matin (mais ça, ce n'est pas la faute de l'hôtel !). Bon accueil et personnel très sympa. Très bon point par contre pour une bonne literie et des lits en 160, une clim qui fonctionne bien et bonne télé. Bref, uniquement pratique parce qu'en plein centre et a 5mn à pied du Terminal ADO.
Read More
Verified traveler
6.0
/10
Reviewed 486 week(s) ago

Expedia Group verified review

Todo salió acorde a lo esperado, salvo que no nos cobraron el precio acordado, si se quiere abonar con tarjeta de crédito cobran recargo. No toman el dólar en la cotización oficial. El resto todo bien. Tulum es maravilloso.
Number of reviews per page
20
40