HG Hotel

Hotels
8.8
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Vicente
10.0
/ 10
Todo estuvo muy bien el personal muy atento ninguna queja de nada, solo que no tienen refrigerador es lo único q si hace falta especialmente si uno va por días
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Ramon
10.0
/ 10
Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Erika
10.0
/ 10
Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
In the Area
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Av. Vallarta No. 5281, Zapopan, Estado de Jalisco, Mexico, 45030

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
HG Hotel is located in area / city Zapopan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HG Hotel

Av. Vallarta No. 5281, Zapopan, Estado de Jalisco, Mexico, 45030
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Discover More About HG Hotel

Location


HG Hotel is located in area / city Zapopan.

About HG Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HG Hotel exclusively for you.

HG Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at HG Hotel.

All facilities in HG Hotel

Others HG Hotel
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Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms

Transportation

  • Bus/truck parking
  • Area shuttle with surcharge
  • Valet parking

General

  • Parking
  • Banquet
  • Terrace

Things to Do

  • Health club

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in HG Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)
  • Crib (infant bed) fee: MXN 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HG Hotel
75
Number of floors in HG Hotel
6
Another facilities in HG Hotel
Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter

Frequently asked question in HG Hotel

What are available facilities at HG Hotel?
There are top facilites at HG Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HG Hotel?
The standard check-in time at HG Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does HG Hotel provide breakfast?
Yes, HG Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HG Hotel?
HG Hotel is a 4.0-star hotel.
How many floors does HG Hotel have?
HG Hotel has 6 floors.
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More Reviews from Other Guests in HG Hotel

8.8
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews HG Hotel

Number of reviews per page
20
40
Top reviews
Janice E.
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a lively hotel with a wonderful staff
Lucia
icon-Business with Children
Business with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice stay for a weekend
Arturo
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lugar accesible
Gustavo
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Comfortable and convenient
María y.
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I always like staying here it’s a safe and secure place
Adela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was clean and comfortable bed. It has a big jacuzzi.
Vicente
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Todo estuvo muy bien el personal muy atento ninguna queja de nada, solo que no tienen refrigerador es lo único q si hace falta especialmente si uno va por días
Ramon
icon-Business Family
Business Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Liliana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Excellent everything
Elisa Guadalupe
icon-Business
Business
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The rooms are uncomfortable and the sheets have terrible quality. The air conditioning does not work at all and the ladies at the front desk are very rude and disrespectful. I do not recommend this place.
Elisa Guadalupe
icon-Business
Business
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.
Erika
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
María y.
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me
Martín
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great service and attention.
María y.
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent service
Antonio
4.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Marek
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Very quiet rooms,gut lokation,nice service
evelyn
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Miguel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Jose Carlos
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

In general the hotel was great, the only thing is that they need to improve the WiFi conection.
Number of reviews per page
20
40

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Others 4 HG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HG Hotel

Number of reviews per page
20
40
Top reviews
Janice E.
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a lively hotel with a wonderful staff
Lucia
icon-Business with Children
Business with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice stay for a weekend
Arturo
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lugar accesible
Gustavo
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Comfortable and convenient
María y.
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I always like staying here it’s a safe and secure place
Adela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was clean and comfortable bed. It has a big jacuzzi.
Vicente
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Todo estuvo muy bien el personal muy atento ninguna queja de nada, solo que no tienen refrigerador es lo único q si hace falta especialmente si uno va por días
Ramon
icon-Business Family
Business Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Liliana
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Excellent everything
Elisa Guadalupe
icon-Business
Business
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The rooms are uncomfortable and the sheets have terrible quality. The air conditioning does not work at all and the ladies at the front desk are very rude and disrespectful. I do not recommend this place.
Elisa Guadalupe
icon-Business
Business
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.
Erika
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
María y.
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me
Martín
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great service and attention.
María y.
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Excellent service
Antonio
4.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Marek
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Very quiet rooms,gut lokation,nice service
evelyn
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Miguel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Jose Carlos
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

In general the hotel was great, the only thing is that they need to improve the WiFi conection.
Number of reviews per page
20
40