Hgen Room & Suites

• Fee for English breakfast: approximately MXN 90.00 for adults and MXN 60.00 for children
• Airport shuttle fee: MXN 180.00 per vehicle (roundtrip)
• Pet deposit: MXN 250 per night
• Pet fee: MXN 250 per pet, per night
• Service animals are exempt from fees
• Crib (infant bed) fee: MXN 90.0 per day
• Rollaway bed fee: MXN 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18