How many rooms are available at Una Vida?

Una Vida has 17 rooms in total.

What do past guests say about Una Vida?

Una Vida is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Una Vida

Name: Una Vida
Address: Av. La Selva entre Kohunlich y Xcaret, Tulum, Estado de Quintana Roo, Mexico, 77780, Av. La Selva entre Kohunlich y Xcaret, Estado de Quintana Roo, 77780, Mexico
Rating: 9.2

Hotels

9.2

/10

Exceptional

252 reviews

What Guests Say About Their Stay

Maya

10.0

/ 10

Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.

kye

10.0

/ 10

We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!

Baruni

10.0

/ 10

The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.

In the Area

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Av. La Selva entre Kohunlich y Xcaret, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

Swimming Pool

Restaurant

WiFi

Una Vida is located in area / city Tulum.

Available Room Types in Una Vida

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What's around Una Vida

Av. La Selva entre Kohunlich y Xcaret, Tulum, Estado de Quintana Roo, Mexico, 77780

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Location

Una Vida is located in area / city Tulum.

About Una Vida

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Una Vida exclusively for you.

Una Vida is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Una Vida.

All facilities in Una Vida

Others

Hotel Services

Laundry service
Newspaper in lobby
Tours
Luggage storage
Multilingual staff
Front desk
Concierge

Things to Do

Romantic proposal packages
Beach umbrella
Outdoor pool
Garden
Spa
Pool sun loungers

Public Facilities

Others
Restaurant
Safety deposit box
Coffee shop
Coffee/tea in lobby

Food and Drinks

Bar
Breakfast
Snack bar

General

Parking
Smoking area
Terrace

Transportation

Area shuttle with surcharge
Beach shuttle (surcharge)

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Una Vida

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for continental breakfast: approximately USD 30 for adults and USD 30 for children
Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
Pet fee: USD 20 per accommodation, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 60 per accommodation, per day

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Una Vida	17
Number of floors in Una Vida	2
Another facilities in Una Vida	Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked question in Una Vida

What are available facilities at Una Vida?

There are top facilites at Una Vida such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Una Vida?

The standard check-in time at Una Vida is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does Una Vida provide breakfast?

Yes, Una Vida provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Una Vida?

Una Vida is a 4.5-star hotel.

How many floors does Una Vida have?

Una Vida has 2 floors.

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More Reviews from Other Guests in Una Vida

Overall Ratings & Reviews Una Vida

Other sources (252)

9.2

Exceptional

From 252 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Una Vida

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Top reviews

Jasmine

Leisure

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.

Maya

Leisure with Friends

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.

Queonna

Leisure

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present. WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities. Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions. If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.

Leonteen

Leisure

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful…. I will be returning Great staff… attentive

Cara

Leisure Family

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The pool

Cara

Leisure Family

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful pool and rooms. Excellent customer service.

kye

Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Baruni

Leisure with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.

clara

Leisure with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)

Chad E

Leisure Family

8.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.

Piper

Leisure Family

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.

Jonathan

Leisure Family

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Todo estuvo super genial .. los detalles pequeños no se cuentan por que son insiginificantes en comparacion con todo lo demas. Muchas gracias por todo..

Rob

Leisure with Friends

8.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Hotel great. Town itself, not so much…

Susan

Leisure Family

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!

esther

Leisure with Children

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!

Rick

Leisure Family

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.

Caroline

Leisure Family

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

We stayed in a private villa & it was so beautiful!

Richard

8.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown.

clara

Leisure with Partner

8.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

I love this place, the rooms, the attentive staff and the decoration and - candles- around the property Beautiful

Katie

Leisure with Partner

8.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful hotel and nice to have access to another hotel too with a pool table to play in the evenings. It was nice and quiet and private. Staff were mostly helpful but we did ask for their help with securing bikes and the first woman said there are none left so we’ll have to go elsewhere and then a second woman helped us get some - however they firstly wanted an extortionate amount of money (can’t remember exactly how much now) so we said no we’ll get them in town and then she came back offering them for less. Quite odd because usually in hotels they’re trying to help you not get scammed. Anyway the bikes got delivered and they were falling apart so definitely not worth the money. Also put a £320 holding charge on my card which seems a lot for only 4 nights and it took until I was back home for it to come back on my card which was annoying. Location was not the best - it was easy enough to walk to town but walking down some of the streets to get there didn’t feel very safe.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.