Uxmal Resort Maya

Me hubiera encantado quedarme por más tiempo. Todo excelente, el desayuno muy sabroso y completo

Hermoso hotel y bien cercano al Teocali Uxmal.

We loved that this was so close to many areas we went and saw.

Wonderful staff and a fantastic pool. The location is amazing with view over the jungle with Mayan ruins visible in the distance. The food is great home cooked and good for the kids too. We would stay here again in a heartbeat. The front of the hotel needs a lick of paint but when you consider all of the other great things about this hotel it gets top marks from us. The staff were attentive and the grounds were pretty - access to the ruins is very easy and close. The beds were comfortable, the showers good and the air conditioning worked well. The only thing I would suggest is putting some furniture on the balcony for us although we had chairs inside to pull outside. The views are spectacular and to have some nice lounge chairs on the balcony would have been perfect.

Nice Hotel. Close to Uxmal.

Comfy bed, AC, beautiful pool area. Can’t ask for much more. I could see the Uxmal site from my room which was absolutely incredible

El hotel es muy tranquilo, lo ideal para descansar, las habitaciones tienen buen espacio y camas confortables, la alberca es de buen tamaño y el horario es totalmente razonable, la comida es rica, como también el precio es justo, no tiene precios elevados a pesar de ser un hotel de prestigio, lo re comiendo sobre todo si ya estás un poco cansado con hambre y lo que quieres es tener una tarde noche tranquilo este hotel cumplió mis expectativas

Very nice property for the price!

Place is clean and largely quiet with large rooms, nice balconies and a lovely pool area. But it screws up the small things. The toilet in my room required several flushes, the sink faucet needed an aerator, and there were no chairs or hammocks (or other appropriate furniture) for the balcony. But the biggest problem is the restaurant. I've had better cooking in a middle school cafeteria. As there isn't a lot else open after 5 pm in the area, you're stuck with bad food.

Seems like it isn't being maintained, but was once a fabulous property. The shaman experience was great.

I will never book this hotel or its other branches. I have a horrible experience. The front desk needs more training to acknowledge and welcome guests. When we arrived the front desk staff was stapling bills and barely acknowledged us. We have to ask this person twice about our rooms, and he told us to return at 3 pm since we arrived early. We inquired about using the pool and were told to use it. However, we were never assigned rooms or given the chance to check in. By the time we returned from the pool, we approached the front desk again and we were told them that our reservation was not processed since someone in the office didn’t do the job of processing it. The lady who helped us then seemed overwhelmed trying to solve lots of other issues around her. When we asked to speak to the manager, she told us that there was no manager on site since all managers took the weekend off and left employees to handle the work unsupervised. We were told to begin a complaint with someone in CDMX. The lady told us that since we didn’t have a reservation, she was going to give us a room that was not ready, so we needed to wait more. Moreover, on the following day, the credit card system was down, so we have to figure out what to do to find cash. This made us late to begin our day trips. To sum up, this place is not worth 8.6 rate since it offers lots of stress and headache to its guests. Stay away.

My family and I loved it here. Beautiful hotel and we enjoyed the pool. Breakfast was nice too.

Beautiful location, felt like paradise

knockout views, pleasant staff, coffee maker and a nice pool area

Very kind staff. Great for families, large and pleasant pool and garden, good food at the restaurant, very close to Uxmal site and the town of Muna. I recommend it for its value.

This resort it’s amazing, if you want to disconnect from the rest of the world then this is the place, surround it by nature, love it, by the way food is awesome and very tasty especially the local dishes. Five stars ⭐️

Great staff Nice relaxing environment Beautiful pool

The room was large, and we could see the top of the main pyramid at Uxmal from our balcony. The facility is quite close to the archaeological site, only about 3 or 4 minutes by car. And although we arrived kind of late (8:30), we were able to get dinner in the restaurant which closed at 9:00. That's the good news. The bad news is that the place has a "seen better days" ambience, and there was a visible layer of dust throughout our room. There was a pair of underwear hanging in the shower from a previous guest, suggesting that the cleanup service is not all that attentive. The food we had in the restaurant was easily the worst meal we've had in 8 days on this trip, coming in at a little below what one would expect from a typical, greasy American diner. I've had better meals from the frozen food section. After our visit to the ruins, we returned to shower before hitting the road, but the electricity was out, and apparently their water supply depends on an electric pump because there was no running water either. This is a great location, and compared to the properties right outside the Uxmal gates, a bargain. So this is a fine place to stay if you want an early start on the ruins, but there is no other reason to stay here.

Educated staff but not friendly....limited restaurant hours of operation, pool needs more cleaning, but isolated location so is very very silent, a must to relax. A great bunch of Archeological sites nearby....Uxmal, Sayil, Kabah, Labná and so on....great experience on this sites