Dunes d'Or Ocean Club

This hotel is well maintained thanks to a core of dedicated hard working team. The 3 pools are clean and rooms are lobby area are clean. The let down is with the food, which is very basic for a 4* hotel, food allergy labelling is none existence. You are having to wait for plates that simetimes have cracked edges. Food is only served for a restricted period which is very dissapointing for an all inclusive hotel. Entertainment is available but in-house and poor. Overall, this is a beautifully located accommodation with a great team and a place worth visiting. Overall, very nice hotel with nice staff

Hotel was very poorly managed with no one adhering to times, took us 2:30 to do check when arrive at midnight, 1 person on the desk to multiple arrivals. pool closes at different times to suit staff, 6pm , 6:30 or earlier. Gym closed and no one knows where the keys are, food is to be served form 7am till 10am but only have food on the tables after 8am. reception left unattended multiple times, anyone can get in even if is not checked in hotel, anyone can come in, you will not be safe with your family. Is a free for all we had AI and others not even had a wrist band and can get the same as us. If you traveling to Agadir, please don`t go there unless you want to be on unlimited long waiting times and get your family in a unsafe environment.

* very dirty, rooms stink and lots of mould. * showers flood whole floor space no drain on tilt? * 70% of staff not nice and actually quite aggressive or non responsive. * ants everywhere, receptionist advised me this is normal. Looked at me like an alien. * cutlery dirty, tables dirty. Tables wiped with dirty cloth and dirty mat not changed * no spoons * tiles up on nearly every floor space * pictures a lies, none of the pictures are a true reflection of hotel, they must be from around 10yrs ago? * glass in whole hotel not cleaned apart from new gym area.

The all inclusive food option was not varied and was hardly any options there. The staff were fantastic. The upgrade to sea view was fantastic and was really nice to be upgraded. Everything was really good apart from the lack of options on food. But would definitely recommend.

Great location , great service and very helpfull

Beachfront resort (private section for hotel), large but low-rise accommodation surrounding large pool, with other smaller pools, including a mini waterpark, three a la carte restaurants (booking expected), huge buffet hall with many rooms, four bars including pool bar,... Most guests are on all-inclusive and there is a great choice of many cuisines and menus. Rooms are spotless, well equipped and modern. Comfy beds, smart bathroom, sky tv ,safe, minibar fridge. Great relaxing holiday.

Had a short but lovely stay. Pool area was lovely and staff very friendly and helpful, great breakfast with a good choice of food. Beach was great too.

In a great location with several bars, great restaurants within walking distance. Great pool and spa.

We had an amazing stay. We loved that it was beach front so the views were fantastic! And it wasnt too crowded as well.

Amazing staff but number of problems with room Telephone didn’t work for two days of stay.

the room was not cleaned properly , the a inclusive is very limited with one bar during the evening and limited time for resturants that are fully booked

The hotel was clean, comfortable and the staff were very welcoming. There was entertainment throughout from yoga in the morning to poolside DJ’s and dancing in the evening. We had breakfast at the hotel, the food was fresh and a wide variety. Overall fantastic stay and I would highly recommend!

It’s ok, you get what you pay for I guess. Stayed there in early December 2024. The pool and the garden area overlooking the prom are nice. The breakfast omelette station is nice. The entertainment team are highly energetic. And it’s clean and as you see in the photos. And I went in low season. My niggles are all small, but enough to niggle especially when combined. 1) The food is very samey, limited, and luke warm and sat under lamps. 2) the wifi doesn’t work in your room and when you ask you’re told it’s for the communal areas only. 3). The showers are warm but not hot. 4). The showers lack pressure and leak to the floor as they dont drain quickly enough. 5) there is no security at the beach and street sellers (potential theives?) - are stopping to talk to holiday makers all the time, helping themselves to step in to the roped off area unchallenged - so I stayed by the pool. There was a guy sleeping on a sun lounger in a yellow t-shirt I couldn’t tell if he was staff or not but he wasn’t doing anything. 6) I did arrive early and was told my room was available, then was told it wasn’t and to come back later (fair enough but I did later wonder if he was wanting a tip). Then when my room was available, I was told, walk to the pool and turn left. It’s a big complex and my room was at the bottom of a couple of corridors, but no offer to help me find it. 7) December so at night time I was freezing!! Theres 2 two outdoor heaters but declined my request to turn on.

The hotel has some great features - it is on the beach and has sunbeds there for hotel guests. The pool is fantastic – spacious, clean, and perfect for relaxing. The staff were absolutely lovely and went out of their way to be helpful and friendly, which made a big difference during my stay. Breakfast was also great selection of food and nice quality. Another standout feature was the shower in my room – incredibly powerful and just what you need after a day at the beach or exploring the city. However, there were a couple of downsides to my stay. One major issue was the Wi-Fi. Despite being advertised, it is unusable. The only place I could connect was in one small corner of the hotel, which was neither practical nor comfortable. For a modern traveler, reliable internet is a must, and this was a significant letdown. Another issue was the entertainment. While I understand many guests enjoy evening shows and music, it was so loud that it made sleeping nearly impossible. Even with AirPods in and playing a podcast, the noise was overwhelming until it finally stopped around midnight most nights. For anyone looking to get to bed earlier or simply enjoy some peace, this would be a dealbreaker. Also if you are not on all-inclusive it is very hard to get lunch, it's easier to go off-site.

I would not return to this hotel. It is an all inclusive resort which sells rooms to fillbits quota. As we were not on an all inclusive prigram we could not eat at any of the restaurants except the buffet. Which did not have enough serve wear for the guests. The waiters hoarded the spoons! So you got one only if you demanded one for the cereal!!! And the rooms were so cheaply built that you could hear people upstairs. The bathroom was so poorly designed that the floor was very wet from a a shower. Not a good hotel.

No A/C temperature 27 degrees C. Room extremely hot could not sleep, had to leave balcony door open and was eaten to death by mosquitoes. Room fridge was pathetic hardly cooled anything. The was nice and good breakfast selection.

Good stay and value for money location great

Management didn’t care about concerns

Excellent stay at this hotel. Only downside was the check in took ages.

Nice hotel in a great location. All inclusive was good, wine and beer and a cocktail of the days. Spirits available. Food was varied and nice but after 4 days a little repetive perhaps. Air conditioning didn’t work for night but was fixed. Wifi terrible though even in reception Overall a good hotel and break. Staff very helpful and friendly