Hotel Norge by Scandic

Do not stay in rooms with windows facing big office building next door. Noisy drunks will keep you up all night

We never had room cleaned. Trash emptied etc. Called for towels twice. Safe did not work. Loud music at night.

Hotel was wonderful! We were able to walk to all activities and the staff was friendly. We stayed here twice during our stay in Norway. The spa was wonderful and definitely worth the fee- perfect for tired travelers.

Okay, but the room was too dark

You need to pay for pool area, for hotel guests is surprised

Great location to transit and tourist spots. Breakfast was awesome. Room not huge and lacked bathroom privacy. But overall had great style.

Modern, smart hotel. Rooms excellent. Breakfast buffet had extensive choice. Good location. Would recommend.

Pros: Excellent location, comfortable, plenty of space in the room, clean. All the things you look for in a nice hotel. Would stay here again and recommend it to friends. Only con: Like most other hotels we stayed at in Scandinavia, you can't control the A/C yourself. We generally solved this issue by opening the windows at night, but if you are a warm sleeper this is something to consider. It was not abnormally warm in the room so it was fine (especially with windows open in Sept), but if it's very important to you to sleep with the room very cold you may need to compromise a bit.

Very clean.

Nice

Perfect Location

Hotel is seriously understaffed although staff lovely. Always a wait at reception and the spa was unattended at times as one lady tries to do everything. First nights sleep awful as on noisy side of hotel. Room so tiny there wasn’t enough floor space to open suitcase. Second room quieter and slightly bigger. Booked the spa expecting there to be treatments available. It’s just a pool, sauna and steam. Not really worth the money altho breakfast (paid extra) was excellent.

Small rooms. Poor customer service.

I booked a Lake View room, but there was absolutely no lake view—it was completely misleading. On top of that, the room didn’t have robes, and when I asked the front desk, they insisted they didn’t have any. Expedia was very helpful and understanding when I reached out, but the hotel itself offered no explanation or apology. After I pressed the issue again the next day, they eventually provided a robe, only to take it away the following morning. When I asked about it, they told me I could buy one, which was both unprofessional and inappropriate. Our 3-night stay was incredibly disappointing, and the lack of basic customer service only made it worse. I will never return to this property and cannot recommend it to anyone.

Excellent hotel. Location is excellent for exploring the city or take public transport. Staff is helpful and courteous. The rooms are small but really clean and beds super comfortable. Totally recommend

The receptionist was awful. We waited in line for about 10 minutes before a trainee was able to help. He just gave us the key without providing any information. They could not find our luggage for about 10 minutes. It took about 25 minutes to check in. I realized that real full time employees were busy chatting with each other in the back room and left the reception much unattended. Same issue when we checked out. No one was there to help for five minutes.

Hotel Norge was recommended by several bloggers. The location was ideal. In a quieter part of city Centre with plenty of shops restaurants parks, museums, public spaces. Probably the nicest hotel we saw during our week long stay in Bergen. The service at reception was helpful with directions and managing the incoming traffic. Our room was supposed to have a Mountain View -instead we got a window that looked onto an office building window extremely close to our building. So no view -even difficult to tell if it was light outside. Given the prices this was extremely disappointing. The bar service was slow with just a couple of staff working but the drinks & food were good. We had a fire alarm go off at 4:30 am the morning we were leaving. Although untimely they did seem to get everyone out & back -however there never was any explanation or real direction outside. There is no “spa” but there is an indoor pool. They did recommend another place for a massage & it was great. City Centre was very walkable & we appreciated coming back to Hotel Norge at the end of a day of being out & about.

The staff is overall not that helpful and not that friendly. The parking is extremely limited on site so you’ll have to park in a garage 10min away from the hotel. The location is great, at the heart of the square and nearby a bus stop. Walkable to the wharf. The swimming pool closes early (6pm?) and you need to pay and make a reservation ahead of time to use it (they need to specify this on the website). The fire alarm went off at 4:30AM and everybody had to evacuate in the cold. The staff provided no explanation of what happened and did not offer any compensation for the trouble.

It was very comfortable and pleasure to stay at the hotel. The Breakfast menu range was awesome and the reception guy who kindly accepted the early check was excellent. The only thing I can suggest is to make a free umbrella service rather than chargeable type as it’s not necessary to charge that thing.

Not worst hotel I've stayed at but just an awful experience. Wasn't all the hotel's fault but it was way too noisy outside, I guess it's next door to a club so the base and people yelling went all night. Called lobby three times, no one picked up. so I had to go down and find someone then switch rooms at 1:30 in the morning. I had to go up and down five times to check new room, go back and get my bag, then go back again because key card didn't work. It was a hot mess. I was told by a rep they do laundry and I packed assuming I could give them my dirty clothes, then I get there and they say not on Saturday and Sunday so I wasted 4 hours at a local self serve laundry joint. The rooms are way too small, you take one step out of bed and in you're in the bathroom (and I've been on some small Euro hotels, but this was comical). There was confusion w my bag coming from a porter- guy at desk didn't care. Then there was a fire alarm at 4 am. It's a decent looking hotel and spa and restaurant are fine, good breakfast too. But why is there a loud ass DJ in the lobby all day? So dumb. Your $ is better spent elsewhere around Bergen- this place felt like a lipstick on a pig situation. If I wasn't "upgraded" to the room I got I would've either moved hotels or challenged the purchase.