Prisma Hotel

Hotels
9.0
/10
Exceptional
61 reviews

What Guests Say About Their Stay

Walter
10.0
/ 10
This was quite a pleasant surprise. The hotel was impeccably clean, conveniently located for dining and service was incredible. Our room had a balcony overlooking the hillside and the breakfast was terrific. This was a terrific experience.
Melissa
10.0
/ 10
El hotel se encuentra una zona céntrica, hay tiendas de ropa, farmacias, restaurantes, todo lo que necesites está cerca. El hotel es cómodo y el personal muy atento. El desayuno lo sirven de 5am a 9:30am.
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Amy
10.0
/ 10
We had a balcony room and it was lovely. The room was clean and comfortable. The staff were friendly and helpful. Breakfast was a bonus.
In the Area
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Calle Matara 394, Cusco, Provincia de Cusco, Peru, 8002

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Prisma Hotel is a good choice when you are visiting Cusco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Prisma Hotel

Calle Matara 394, Cusco, Provincia de Cusco, Peru, 8002
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Discover More About Prisma Hotel

Location


Staying at Prisma Hotel is a good choice when you are visiting Cusco.

About Prisma Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Prisma Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Prisma Hotel exclusively for you.

Prisma Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Prisma Hotel is the right place to stay.

All facilities in Prisma Hotel

Others Prisma Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Tours
  • Concierge

General

  • Parking (surcharge)
  • Terrace
  • Rooftop terrace

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Computer station

Accommodation Policy & General Information in Prisma Hotel

Important Note
  • Airport shuttle fee: USD 10.00 per vehicle (roundtrip)
  • Self parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 10:00
Check-out:
Before 09:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 10:00 - to 09:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Prisma Hotel
74
Another facilities in Prisma Hotel
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Prisma Hotel

What are available facilities at Prisma Hotel?
There are top facilites at Prisma Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Prisma Hotel?
The standard check-in time at Prisma Hotel is starting from From 10:00 while the latest check-out time is at Before 09:30
Does Prisma Hotel provide breakfast?
Yes, Prisma Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Prisma Hotel?
Prisma Hotel is a 3.0-star hotel.
How many rooms are available at Prisma Hotel?
Prisma Hotel has 74 rooms in total.
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More Reviews from Other Guests in Prisma Hotel

9.0
Exceptional
From 61 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Prisma Hotel

Number of reviews per page
20
40
Top reviews
Johan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was good
Jill
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

loved the balcony.. the property was nice, it was only a little noisy at night with the traffic, but definitely in a walkable area in town. Def a spot I would book again.
Richard
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

There was no WiFi in my room. Even when given another way to log in, it didn’t work. The third time I brought it up, the man at the desk shrugged his shoulders. I wasn’t the only one with this problem. Many people would stand in the hallways.
Holly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is an older property which adds to its charm, but the mold in the room was gross. Bed was okay. They did have a heat/ac unit in the room.Shower water pressure was better than most. Not too far from restaurants and shops but area is mostly residential. They did bring breakfast to our room, which was nice.
Beatriz
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

No hot water, no toilet paper, uncomfortable bed, dirty socks from previous client. We book 2 nights and left next day.
Steffani
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

All staff very nice and helpful!
Walter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This was quite a pleasant surprise. The hotel was impeccably clean, conveniently located for dining and service was incredible. Our room had a balcony overlooking the hillside and the breakfast was terrific. This was a terrific experience.
Melissa
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

El hotel se encuentra una zona céntrica, hay tiendas de ropa, farmacias, restaurantes, todo lo que necesites está cerca. El hotel es cómodo y el personal muy atento. El desayuno lo sirven de 5am a 9:30am.
Darwin
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

It’s such a beautiful place to stay in Cusco
Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Property is a good option for a night or two in Cusco. Convenient location that is short walk to the main square. There is a market close by for snacks, water, etc. The accommodations are basic but are a good launching point for Peru adventurers. The main draw back is that there are many travelers that are taking early morning excursions and it can be really noisy from about 4 to 5 am with doors and talking as people head out.
Read More
Amy
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

We had a balcony room and it was lovely. The room was clean and comfortable. The staff were friendly and helpful. Breakfast was a bonus.
Irene
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Some staff are not very helpful.
Shivanand
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

12 minute walk to the historic center. Clean and warm rooms. The tours were able to pick us up easily at this hotel.
Kerry
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very comfortable room walkable distance to attractions in central Cuzco. Good hot water system which is not a given in Peru. My only criticism is could hear people yelling on the street at wee hours. Would book again.
nadine
icon-Leisure
Leisure
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Bed was very uncomfortable. No privacy - bathroom vent directly into the hallway / atrium. Front desk staff wasn’t very friendly.
HONGBO
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

This is 1st time I met the hotel check out time is 9:30 am and there is almost nothing in the room except small soap bar and one small bag of shampoo. Check in staff didn’t make me feel welcoming.
myung jin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Awesome balcony
Judith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Location is close to everything - restaurants and shops. Plaza de Armas is a short walk and the tourist offices and train stations are within 5 minutes from the hotel. Breakfast is ok. If you come closer to the end of the meal service, they don’t refill the food anymore. They’re strict about extra people in the room so make sure to book for the exact number of people. Friendly staff and clean comfortable rooms. I love the beds, beddings and extra pillows. But like all other hotels in Peru it seems, walls are paper thin and no soundproofing at all. You hear everything!! So bring earplugs if you’re noise sensitive.
Read More
Helen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The Prisma is a popular choice for trekking companies both before and after trips. The hotel is geared up for luggage storage whilst the groups are away. Everything was kept safety secured. The free breakfast serves a purpose but was lacking in variety and had limited options. Rooms were very basic but also very clean. Priced about right for the standards.
Read More
MICHELLE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Rooftop
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Prisma Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 61 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Prisma Hotel

Number of reviews per page
20
40
Top reviews
Johan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was good
Jill
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

loved the balcony.. the property was nice, it was only a little noisy at night with the traffic, but definitely in a walkable area in town. Def a spot I would book again.
Richard
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

There was no WiFi in my room. Even when given another way to log in, it didn’t work. The third time I brought it up, the man at the desk shrugged his shoulders. I wasn’t the only one with this problem. Many people would stand in the hallways.
Holly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is an older property which adds to its charm, but the mold in the room was gross. Bed was okay. They did have a heat/ac unit in the room.Shower water pressure was better than most. Not too far from restaurants and shops but area is mostly residential. They did bring breakfast to our room, which was nice.
Beatriz
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

No hot water, no toilet paper, uncomfortable bed, dirty socks from previous client. We book 2 nights and left next day.
Steffani
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

All staff very nice and helpful!
Walter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This was quite a pleasant surprise. The hotel was impeccably clean, conveniently located for dining and service was incredible. Our room had a balcony overlooking the hillside and the breakfast was terrific. This was a terrific experience.
Melissa
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

El hotel se encuentra una zona céntrica, hay tiendas de ropa, farmacias, restaurantes, todo lo que necesites está cerca. El hotel es cómodo y el personal muy atento. El desayuno lo sirven de 5am a 9:30am.
Darwin
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

It’s such a beautiful place to stay in Cusco
Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Property is a good option for a night or two in Cusco. Convenient location that is short walk to the main square. There is a market close by for snacks, water, etc. The accommodations are basic but are a good launching point for Peru adventurers. The main draw back is that there are many travelers that are taking early morning excursions and it can be really noisy from about 4 to 5 am with doors and talking as people head out.
Read More
Amy
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

We had a balcony room and it was lovely. The room was clean and comfortable. The staff were friendly and helpful. Breakfast was a bonus.
Irene
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Some staff are not very helpful.
Shivanand
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

12 minute walk to the historic center. Clean and warm rooms. The tours were able to pick us up easily at this hotel.
Kerry
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Very comfortable room walkable distance to attractions in central Cuzco. Good hot water system which is not a given in Peru. My only criticism is could hear people yelling on the street at wee hours. Would book again.
nadine
icon-Leisure
Leisure
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Bed was very uncomfortable. No privacy - bathroom vent directly into the hallway / atrium. Front desk staff wasn’t very friendly.
HONGBO
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

This is 1st time I met the hotel check out time is 9:30 am and there is almost nothing in the room except small soap bar and one small bag of shampoo. Check in staff didn’t make me feel welcoming.
myung jin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Awesome balcony
Judith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Location is close to everything - restaurants and shops. Plaza de Armas is a short walk and the tourist offices and train stations are within 5 minutes from the hotel. Breakfast is ok. If you come closer to the end of the meal service, they don’t refill the food anymore. They’re strict about extra people in the room so make sure to book for the exact number of people. Friendly staff and clean comfortable rooms. I love the beds, beddings and extra pillows. But like all other hotels in Peru it seems, walls are paper thin and no soundproofing at all. You hear everything!! So bring earplugs if you’re noise sensitive.
Read More
Helen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

The Prisma is a popular choice for trekking companies both before and after trips. The hotel is geared up for luggage storage whilst the groups are away. Everything was kept safety secured. The free breakfast serves a purpose but was lacking in variety and had limited options. Rooms were very basic but also very clean. Priced about right for the standards.
Read More
MICHELLE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Rooftop
Number of reviews per page
20
40