Platinum Aparthotel

Apartments
8.4
/10
Very Good
148 reviews

What Guests Say About Their Stay

Shinta
10.0
/ 10
The apathotel was very clean, within walking distance to the Town Square, very closed to the train station. The lady who contacted us and gave us the check in instructions was very helpful. Gave Clear Check In instructions
Gregory
10.0
/ 10
Excellent and convenient location near the train station, galleria and Old Town ! Very nice variety of dining options. Thanks for the great hospitality!
Anna
10.0
/ 10
The apartment was much bigger and better than I expected. Pictures somehow don't mirror how big the property is. Full size refrigerator and oven, a lot of utensils, washing machine and even capsules for it - I found everything.
In the Area
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Rakowicka 19 Street, Województwo Małopolskie, Poland, 31-510

Main Facilities

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Restaurant
WiFi
Platinum Aparthotel is a apartment is located at Lesser Poland Voivodeship.
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What's around Platinum Aparthotel

Rakowicka 19 Street, Województwo Małopolskie, Poland, 31-510
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Discover More About Platinum Aparthotel

Location


Platinum Aparthotel is a apartment is located at Lesser Poland Voivodeship.

About Platinum Aparthotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Platinum Aparthotel.

Savor your favorite dishes with special cuisines from Platinum Aparthotel exclusively for you.

Platinum Aparthotel is a apartment with great comfort and excellent service according to most apartment's guests.

With all facilities offered, Platinum Aparthotel is the right place to stay.

All facilities in Platinum Aparthotel

Others Platinum Aparthotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop

Hotel Services

  • Express check-in
  • Tours
  • Express check-out
  • Laundry service

Food and Drinks

  • Winery
  • Breakfast
  • Snack bar

Things to Do

  • Shops

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

General

  • Parking (surcharge)

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Platinum Aparthotel

Important Note
  • Fee for continental breakfast: approximately PLN 35 to 65 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: PLN 60 per day
  • Nearby parking fee: PLN 60 per day (328 ft away; open 5:00 AM to 9:00 PM)
  • Pet fee: PLN 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: PLN 40 (subject to availability)
  • Rollaway bed fee: PLN 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Platinum Aparthotel
15
Number of floors in Platinum Aparthotel
3
Another facilities in Platinum Aparthotel
Others, Smoke-free area, Coffee shop, Express check-in, Tours

Frequently asked question in Platinum Aparthotel

What are available facilities at Platinum Aparthotel?
There are top facilites at Platinum Aparthotel such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Platinum Aparthotel?
The standard check-in time at Platinum Aparthotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Platinum Aparthotel provide breakfast?
Yes, Platinum Aparthotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Platinum Aparthotel?
Platinum Aparthotel is a 3.0-star hotel.
How many floors does Platinum Aparthotel have?
Platinum Aparthotel has 3 floors.
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More Reviews from Other Guests in Platinum Aparthotel

8.4
Very Good
From 148 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

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Traveler Reviews Platinum Aparthotel

Number of reviews per page
20
40
Top reviews
Candace
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room itself was fine, and the building. However, I would not book this property on the Exp platform. This is because this platform does not seem to have proper communication with the property. Everything is supposed to be "virtual" check in etc but I realized the morning of my reservation that I had no info about how to get into the building. I was able to call a phone number and after a few tries got in. I would book this hotel again but direct with the hotel. The communication needs are such that you need to have a direct connection on check in details. Finally, EXP lists laundry as an amenity but that is not the case. Others do not list laundry, so Exp needs to remove this amenity from the list.
Read More
Marcin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

good location and great communication with hotel
Courtney
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful - clean, cute, modern
Halyna
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Готель розташований в зручному місці. Недалеко від вокзалу та історичного центру. Персонал любязний, чисто, затишно. Я зупинялася в студії, номер невеликий, але я була одна, так що достатньо. Ліжко широке, зручне.
Shinta
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The apathotel was very clean, within walking distance to the Town Square, very closed to the train station. The lady who contacted us and gave us the check in instructions was very helpful. Gave Clear Check In instructions
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very good
Ashleigh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great location, clean with plenty room
Robert
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Checkin was disaster. Nobody at front desk
Oleksandr
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Everything was good!
Anna
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Perfect for 1-2 nights. Close to the train and bus stations, easy check in, clear instructions, good communication,plenty of shops,cafes etc. around. My room wasn't very spacious but well equipped.
Gregory
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Excellent and convenient location near the train station, galleria and Old Town ! Very nice variety of dining options. Thanks for the great hospitality!
Leonid
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Long flight of stairs to get to 3rd floor with heavy lagage.No elevetor
Anna
icon-Business
Business
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

The apartment was much bigger and better than I expected. Pictures somehow don't mirror how big the property is. Full size refrigerator and oven, a lot of utensils, washing machine and even capsules for it - I found everything.
Julie Anne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

The property was clean, spacious and warm. The bed was super comfortable. Perfect location with a 15 min walk into the old town and ten mins away from a supermarket. Tram stops nearby, though Krakow is very walkable so we never used transport. Property manager really helpful and allowed us to store our luggage due to having an evening flight on our last day. Definitely recommend.
Read More
Verified traveler
10.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Easy check in during the busy holidays. Also great customer service by the desk staff. I had to make some short trips around the city after my checkout and they allowed me to leave my luggage while I did. Extremely helpful!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

The property was very clean and we were made to feel welcome from the moment we arrived. On the down side there wasn’t a lift and it was very tiring walking up to the third floor after sightseeing around Kraków.
Verified traveler
8.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

No toiletries provided. The room was clean.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Staff was very kind and helpful. Only problem was that we got only one key to our 4 people room.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Close to old town. It was only 15 min walk to old town and some of the land marks.
Verified traveler
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Spacious rooms with high ceilings, clean and good customer service as well. All good.
Number of reviews per page
20
40

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Others 4 Platinum Aparthotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 148 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Platinum Aparthotel

Number of reviews per page
20
40
Top reviews
Candace
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room itself was fine, and the building. However, I would not book this property on the Exp platform. This is because this platform does not seem to have proper communication with the property. Everything is supposed to be "virtual" check in etc but I realized the morning of my reservation that I had no info about how to get into the building. I was able to call a phone number and after a few tries got in. I would book this hotel again but direct with the hotel. The communication needs are such that you need to have a direct connection on check in details. Finally, EXP lists laundry as an amenity but that is not the case. Others do not list laundry, so Exp needs to remove this amenity from the list.
Read More
Marcin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

good location and great communication with hotel
Courtney
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful - clean, cute, modern
Halyna
icon-Leisure
Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Готель розташований в зручному місці. Недалеко від вокзалу та історичного центру. Персонал любязний, чисто, затишно. Я зупинялася в студії, номер невеликий, але я була одна, так що достатньо. Ліжко широке, зручне.
Shinta
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The apathotel was very clean, within walking distance to the Town Square, very closed to the train station. The lady who contacted us and gave us the check in instructions was very helpful. Gave Clear Check In instructions
Daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very good
Ashleigh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great location, clean with plenty room
Robert
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Checkin was disaster. Nobody at front desk
Oleksandr
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Everything was good!
Anna
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Perfect for 1-2 nights. Close to the train and bus stations, easy check in, clear instructions, good communication,plenty of shops,cafes etc. around. My room wasn't very spacious but well equipped.
Gregory
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Excellent and convenient location near the train station, galleria and Old Town ! Very nice variety of dining options. Thanks for the great hospitality!
Leonid
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Long flight of stairs to get to 3rd floor with heavy lagage.No elevetor
Anna
icon-Business
Business
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

The apartment was much bigger and better than I expected. Pictures somehow don't mirror how big the property is. Full size refrigerator and oven, a lot of utensils, washing machine and even capsules for it - I found everything.
Julie Anne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

The property was clean, spacious and warm. The bed was super comfortable. Perfect location with a 15 min walk into the old town and ten mins away from a supermarket. Tram stops nearby, though Krakow is very walkable so we never used transport. Property manager really helpful and allowed us to store our luggage due to having an evening flight on our last day. Definitely recommend.
Read More
Verified traveler
10.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Easy check in during the busy holidays. Also great customer service by the desk staff. I had to make some short trips around the city after my checkout and they allowed me to leave my luggage while I did. Extremely helpful!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

The property was very clean and we were made to feel welcome from the moment we arrived. On the down side there wasn’t a lift and it was very tiring walking up to the third floor after sightseeing around Kraków.
Verified traveler
8.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

No toiletries provided. The room was clean.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Staff was very kind and helpful. Only problem was that we got only one key to our 4 people room.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 337 week(s) ago

Expedia Group verified review

Close to old town. It was only 15 min walk to old town and some of the land marks.
Verified traveler
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Spacious rooms with high ceilings, clean and good customer service as well. All good.
Number of reviews per page
20
40