Muthu Glasgow River Hotel

Reception and restaurant was cold.

Room was really good, receptionist extremely helpful when we arrived. Only downside is quite a few vulnerable peole and council tenants are placed there.

Lovely hotel, clean and spacious. Room was clean with all amenities provided. Breakfast - buffet style, not many options for food, and personally food undercooked (pink bacon, white scrambled eggs). Still edible but not to personal taste

During our stay in Glasgow, this hotel was fantastic. The staff was exceptionally nice and everyone was willing to help us with anything that we needed. We would most definitely stay when visiting Glasgow again.

Bat staff were nice enough but need to learn about different drinks and could improve wine glasses

Well we’re to start got our room it had no working tv and so I went to front desk the man working night shift tried to help offered us a new room but tv in there didn’t work aswell and it was dirtier room than the first room we had so decided to stay he got a new tv wire but still Didn’t work he told me maintenance man would come in the morning at 10 o’clock to fix it so the next day no one came to fix tv but there is more and it’s disgusting my wife went to make a cup of tea she opened the kettle to find what looked like a MAGGOT moving around the bottom of the kettle I’ve got pictures they replaced the whole kettle set it ended up taking about 2 hours to get settled into a room the next day I waited for the maintenance until 12:30 no one came I went back to front desk and asked if he was still coming the girl acted like she didn’t know anything about it I asked to speak to the manager and wow, the night guy left notes on the desk for morning staff explaining the problems from night before and the manager and other staff started talking in a foreign language laughing I asked them to please stop talking in the foreign language and the manager woman started laughing rite in my face it got a bit heated and the woman/manager gave us another new room so we had to pack our stuff back up and move again to the farthest room in the hotel knowing my wife is disabled we got to the new room it was really dusty like it hadn’t been cleaned for 6 months,half hotel is a homeless unitcentre

it was a lovely hotel, great value for money with parking available but breakfast let it down, there were pancakes with no fruit and it was very limited in general only tea and coffee, no cappuccinos

The experience was terrible. The room itself was fine, but at around 1:00 a.m. there was a fight between families from two rooms, and we couldn’t sleep because of the noise. On top of that, there was no hot water. We had to leave the tap running for about 10–15 minutes before any hot water came out, which was unacceptable. Housekeeping also left my room door open after cleaning. When we returned at night, after being out all day, the room had been left unlocked with all my personal belongings inside. This was extremely concerning, and the hotel took no responsibility for it and offered no compensation whatsoever. The breakfast was terrible. Apart from being extremely poor, there were only three things to choose from. There was no variety of coffee only plain black coffee available. There was nothing else. We had to wait for them to restock items, and there were maybe only two people working to serve everyone. Overall, it was a very bad experience. The breakfast is extremely poor and not worth it at all. It’s not really a proper breakfast.

Poor service at the restaurant and no heat for 2 days and changed rooms. No water one of the days also.

Outside is run down, but lobby and lounge ate great. Middle of a remodel but the rooms in 5th floor were nice. Work during day, and no restaurant

Car park a small distance away from hotel entrance. On arrival there was a confusion of room as we request 2 single beds. Our room was on the 6th floor, on the way to the room the floors were very slippy due to water leaking from some where. Room was ok, clean and well presented. Good view. Breakfast was ok had to wait 30 mins for eggs to come. Wifi was good, no room service or phone in room to contact reception.

Each rooms were wonderfully setbup, clean, bar area well-organized, ample drink slection, plenty of self-parking.

Helpful staff

Nice

Spacious and modern refit makes the hotel comfortable and relaxing after a long day of work

Property was very drab and uninviting on the outside but inside looks lovely( at least the bit that has been renovated.). Unfortunately the pool is closed at the moment. The setting is lovely along the bank of the River Clyde. The bedroom was a good size as were the beds( 2 singles pushed together so we had plenty of room). We also had a hopitality tray which inclued 2 pieces of shortbread which was a nice touch. Only complaint about the bedroom was that the windows were single glazed, so we were able to hear the traffic . Also the curtains could have done with a wash( looked liked someone had opened them with chocolate on their fingers). What really let this hotel down was the breakfast. The first morning we were shown where to sit in the empty dining room even though for the next 45 mins we only saw one guest come in for breakfast. After that we didnt see one member of staff. There were no breakfast plates and we had to go find someone to get us some. There were flasks with hot water and coffee but neither was labelled. I had cereal to start with and saw a flask assuming it was warm milk - it was cold water which wasnt nice on my cereal! The hot breakfast was only luke warm. The next morning there were a lot more staff about and unfortunately the breakfast was more cold than lukewarm. Obviously the heated lamps it sits under were not doing their job.. We have stayed in this particular hotel quite a few times and at the moment i'm not sure if we would return.

One night stay. Nothing to add.

Food was terrible and would not recommend at all. I had to order in as just couldn’t eat it. Hotel was clean and tidy

Very grand, disappointed the pool and spa closed

Very pretty but clear savings being made as everything but the furniture, floors etc, cheap. Breakfast terrible, dried out buffet with very limited choice. No vegetarian breakfast option. Eggs dried out.