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Hotel Bencoolen @ Hong Kong Street
Hotels
8.4
/10
Very Good
1,224 reviews
What Guests Say About Their Stay
Bedroom (15)
Bathroom (14)
Distance To City Center (12)
Staff Friendliness (12)
Danny H.
9.4
/ 10
The location is fantastic—only a 5-minute walk to the MRT and 3 minutes to the bus station! The staff are super friendly. I was a bit worried about the room hygiene and Wi-Fi based on some reviews, but my room was clean and the Wi-Fi was super fast. I highly recommend this spot for a budget trip to Singapore!
Benedict R. L.
9.1
/ 10
Very cheap, got it for $70/night after the promo code. It's a good and clean hotel for this price, although there was a weird smell with the pillows. But it is fine considering the price :)
Lorelyn A.
9.7
/ 10
So happy with our stay, staffs were very accommodating. The hotel is very near everywhere, very peaceful and clean. Will visit again.
Martin R.
9.7
/ 10
Comfortable, clean, and the best experience.
Lani Himmawan
9.6
/ 10
Spacious room. Great location.
In the Area
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47 Hongkong Street, Clarke Quay, Singapore, 059685
Main Facilities
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Laundry service
Restaurant
Luggage storage
Elevator
AC
Multilingual staff
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Available Room Types in Hotel Bencoolen @ Hong Kong Street
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Hotel Bencoolen @ Hong Kong Street Address: Map & Location
47 Hongkong Street, Clarke Quay, Singapore, 059685
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Discover More About Hotel Bencoolen @ Hong Kong Street
note: hotel was previously named Hotel Bencoolen@Hong Kong Street
Location
Staying at Hotel Bencoolen @ Hong Kong Street is a good choice when you are visiting Clarke Quay.
About Hotel Bencoolen @ Hong Kong Street
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hotel Bencoolen @ Hong Kong Street provides a pleasant accommodation for your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Bencoolen @ Hong Kong Street exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Bencoolen @ Hong Kong Street is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Bencoolen @ Hong Kong Street.
All facilities in Hotel Bencoolen @ Hong Kong Street
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Exterior
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Public Facilities
- Parking
- Elevator
- Restaurant
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
General
- AC
- Non-smoking room
Connectivity
- Free WiFi
Business Facilities
- Photocopier
Accommodation Policy & General Information in Hotel Bencoolen @ Hong Kong Street
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Notice: All guest must be fully vaccinated with booster on or before 31 March 2022.
Smoking
Smoking is prohibited in the accommodation.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Hotel Bencoolen @ Hong Kong Street | 33 |
Number of floors in Hotel Bencoolen @ Hong Kong Street | 6 |
Another facilities in Hotel Bencoolen @ Hong Kong Street | Desk, Hairdryer, In-room safe, Refrigerator, Shower |
Frequently asked question in Hotel Bencoolen @ Hong Kong Street
What Time is Check In & Check Out at Hotel Bencoolen @ Hong Kong Street?
Check-in time at Hotel Bencoolen @ Hong Kong Street is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Bencoolen @ Hong Kong Street?
Hotel Bencoolen @ Hong Kong Street is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Bencoolen @ Hong Kong Street have?
Hotel Bencoolen @ Hong Kong Street has 6 floors.
How many rooms are available at Hotel Bencoolen @ Hong Kong Street?
Hotel Bencoolen @ Hong Kong Street has 33 rooms in total.
Does Hotel Bencoolen @ Hong Kong Street provide parking?
Yes, Hotel Bencoolen @ Hong Kong Street provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hotel Bencoolen @ Hong Kong Street
Overall Ratings & Reviews Hotel Bencoolen @ Hong Kong Street
Traveloka (239)
Other sources (985)
8.4
Very Good
From 985 reviews
Cleanliness
8.6
Room Comfort
8.4
Location
8.4
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Bencoolen @ Hong Kong Street
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Friendly check in staff and lovely comfy bed. Great shower with hand held and drench heads. Hotel was a bit worn. The corridor carpets were quite stained, could do with a freshen up and refurb in places.
Henriette
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The rooms are very small. But they are very clean and have all you need. The wifi was really bad which was the biggest issue. If you don't mind small, and can find wifi somewhere else, the hotel is great. Staff was very kind, location is great.
Michael
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great area, but rooms tiny and run down. Bed hard as a slab of stone. Don’t bother with the ‘breakfast’ which is basic and to be consumed only with a plastic fork and plastic spoon (no knife) on a polystyrene plate. Mould in the bathroom. Don’t recommend.
Stewart
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Original booking was for Deluxe Garden Queen, boasting 42 sq m room. On arrival at hotel, found that the actual room (on my measurements) was approx 16-17 sq m. The difference was 2 bathrooms and yard all included in the 42sq m. There was not enough floor space for two suitcases, let alone two people - no wardrobe - only hanging space was above the toilet (you would have to push clothes aside to use the toilet. One bathroom and the yard were outside in Singapore heat of approx 31deg. The yard was open to the weather and next to a construction site - not really usable.
I consider this room was described very deceptively on the Hotels.com app.
In defence of the hotel, they understood our concerns, and moved us to a similarly priced room which was a good size.
Our stay was good with the following exceptions
Airconditioning was not able to get the room cool enough
Wi-Fi was very unreliable
Read More
Patricia
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Bien situé, chambre petite mais très confortable. Déjeuner avec très peu de choix
Adam
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Good location of hotel for travellers for a short stay in Singapore, air conditioning isn’t as cool as we’d hoped and the breakfast isn’t anything to rave about as a westerner! But certainly did the job and allowed us to explore Singapore at lower cost compared to other accommodation options in the city, the staff were also very polite and accommodating. Recommended
Read More
Patricia
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Hôtel très bien situé, chambre petite mais confortable, déjeuner avec peu de choix
Brian
4.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
We stayed to different nights. This second time March 9 (room 608) it smelt like mold in our room. I think it was around the air conditioner. It took awhile to get used to the moist pungent smell.
On the positive side the staff was great and hospitable.
Brian
Karsten
Leisure Family
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Unterirdisches Frühstück aber gute Lage, Zimmer sehr klein.
Erwinia
Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Not enough front parking
Kerrie
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
We booked a Deluxe Superior room for one night. When we booked the photograph of the room is what we expected on arrival. This was not the case. The room did not have a bench and chair and mirror. It was tiny. We had to walk over our suitcases. It was in the new wing. It had been refurnished and was clean. A disappointment Wotif.Hotel Bencoolen @ HongKong Singapore. The bonus was the hotel was close to the canal and there was plenty of food outlets.
Read More
Jayne
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Will defintely return to this property.
Ian
6.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
good location 10 min walk to clarke quay. rooms nice for price. breakfast terrible so wouldn’t bother and just go out for breakfast
receptionist extremely helpful.
Lawrence
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Nice comfortable hotel but dreadful breakfast.
margaret
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
After a cruise we arrived long before normal check in and we were given our room. The room was small, as normal for Singapore, but there was everything we needed. The bed was comfortable and the staff helpful. Breakfast was more suited to the Asian market.
Tracie
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Great staff and close to everything - walking distance.
Corey
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
No issues but it was alittle dated and dingey. Location was great.
Carolina
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The hotel is just metres away from Clarke Quay and at walkable distance to transport and main attractions. There's plenty of food and drinks options nearby.
Rooms are a bit small, but new and very clean. They do have a plunge pool in the rooftop at the hotel side which is a rarity to find in the city centre (unless you are in an expensive hotel).
Read More
Victoria
Friends and Family
6.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
The rooms were tiny, and no window. Very central location, but besides that not much to add. Breakfast was very basic and staff wasn’t very helpful when asked for assistance e.i. Best way to travel to Malaysia.
Michael
6.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Funky set up… our room was through another building. Room was smaller than expected even for Singapore standards. The dealbreaker was the weak shower pressure (I know it’s a showerhead swap), but after a long how day of travel, sometimes shower pressure is what makes it.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Bencoolen @ Hong Kong Street
Traveloka (239)
Other sources (985)
8.4
Very Good
From 985 reviews
Cleanliness
8.6
Room Comfort
8.4
Location
8.4
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Bencoolen @ Hong Kong Street
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Friendly check in staff and lovely comfy bed. Great shower with hand held and drench heads. Hotel was a bit worn. The corridor carpets were quite stained, could do with a freshen up and refurb in places.
Henriette
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The rooms are very small. But they are very clean and have all you need. The wifi was really bad which was the biggest issue. If you don't mind small, and can find wifi somewhere else, the hotel is great. Staff was very kind, location is great.
Michael
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great area, but rooms tiny and run down. Bed hard as a slab of stone. Don’t bother with the ‘breakfast’ which is basic and to be consumed only with a plastic fork and plastic spoon (no knife) on a polystyrene plate. Mould in the bathroom. Don’t recommend.
Stewart
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Original booking was for Deluxe Garden Queen, boasting 42 sq m room. On arrival at hotel, found that the actual room (on my measurements) was approx 16-17 sq m. The difference was 2 bathrooms and yard all included in the 42sq m. There was not enough floor space for two suitcases, let alone two people - no wardrobe - only hanging space was above the toilet (you would have to push clothes aside to use the toilet. One bathroom and the yard were outside in Singapore heat of approx 31deg. The yard was open to the weather and next to a construction site - not really usable.
I consider this room was described very deceptively on the Hotels.com app.
In defence of the hotel, they understood our concerns, and moved us to a similarly priced room which was a good size.
Our stay was good with the following exceptions
Airconditioning was not able to get the room cool enough
Wi-Fi was very unreliable
Read More
Patricia
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Bien situé, chambre petite mais très confortable. Déjeuner avec très peu de choix
Adam
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Good location of hotel for travellers for a short stay in Singapore, air conditioning isn’t as cool as we’d hoped and the breakfast isn’t anything to rave about as a westerner! But certainly did the job and allowed us to explore Singapore at lower cost compared to other accommodation options in the city, the staff were also very polite and accommodating. Recommended
Read More
Patricia
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Hôtel très bien situé, chambre petite mais confortable, déjeuner avec peu de choix
Brian
4.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
We stayed to different nights. This second time March 9 (room 608) it smelt like mold in our room. I think it was around the air conditioner. It took awhile to get used to the moist pungent smell.
On the positive side the staff was great and hospitable.
Brian
Karsten
Leisure Family
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Unterirdisches Frühstück aber gute Lage, Zimmer sehr klein.
Erwinia
Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Not enough front parking
Kerrie
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
We booked a Deluxe Superior room for one night. When we booked the photograph of the room is what we expected on arrival. This was not the case. The room did not have a bench and chair and mirror. It was tiny. We had to walk over our suitcases. It was in the new wing. It had been refurnished and was clean. A disappointment Wotif.Hotel Bencoolen @ HongKong Singapore. The bonus was the hotel was close to the canal and there was plenty of food outlets.
Read More
Jayne
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Will defintely return to this property.
Ian
6.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
good location 10 min walk to clarke quay. rooms nice for price. breakfast terrible so wouldn’t bother and just go out for breakfast
receptionist extremely helpful.
Lawrence
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Nice comfortable hotel but dreadful breakfast.
margaret
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
After a cruise we arrived long before normal check in and we were given our room. The room was small, as normal for Singapore, but there was everything we needed. The bed was comfortable and the staff helpful. Breakfast was more suited to the Asian market.
Tracie
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Great staff and close to everything - walking distance.
Corey
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
No issues but it was alittle dated and dingey. Location was great.
Carolina
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The hotel is just metres away from Clarke Quay and at walkable distance to transport and main attractions. There's plenty of food and drinks options nearby.
Rooms are a bit small, but new and very clean. They do have a plunge pool in the rooftop at the hotel side which is a rarity to find in the city centre (unless you are in an expensive hotel).
Read More
Victoria
Friends and Family
6.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
The rooms were tiny, and no window. Very central location, but besides that not much to add. Breakfast was very basic and staff wasn’t very helpful when asked for assistance e.i. Best way to travel to Malaysia.
Michael
6.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Funky set up… our room was through another building. Room was smaller than expected even for Singapore standards. The dealbreaker was the weak shower pressure (I know it’s a showerhead swap), but after a long how day of travel, sometimes shower pressure is what makes it.
Number of reviews per page
20
40