Apartamentos Teneguia

Apartments
7.8
/10
Pleasant
234 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
I couldn't have asked for more for the price. Quiet and peaceful place. Friendly, helpful and nice staff. Polite guests too. The only snag was the Internet as it is only available in the reception area and not very reliable. I simply got myself a €10 6Gb SIM card and the problem was solved.
YakHerder
10.0
/ 10
Perfectly located within easy walk of the centre and Playa Jardin but far enough away to be peaceful at night. It's also only two minutes walk from the main bus station making it an ideal base for exploring the surrounding area and for getting to and from the airport (you can get an express local bus from right outside the airport which takes about 1hr 30mins to Puerto). The staff were helpful and friendly, they always said hello when they saw me. There is free wifi, although only in the lobby. The rooms were a good size, in good decorative order and cleaned everyday to a high standard. There's basic cooking equipment, a two ring stove (no oven) and a fridge. There wasn't a microwave or electric kettle, although there is a stove top kettle. Perfectly adequate for knocking up a quick breakfast in morning... I ate out the rest of the time...well I'm on holiday. A safe is also provided in the room although I never used it. I would recommend staying on one of the higher floors as there is live music Friday and Saturday night which can be quite loud on the lower floors. My room faced towards town so I had a view of Mt Teide from the balcony, a surprising benefit of not having a sea view is that you get the sound of the waves through your bedroom window which is rather relaxing at night. I would certainly recommend Apartmentos Teneguia to anyone looking for a well located, good value for money to anyone visiting Puerto
Verified traveler
10.0
/ 10
We knew where the Teneguia was located, it was where we like to stay in Puerto Cruz. In our first stay at the Teneguia we were disappointed by a couple of things; there was no icebox or freezer compartment in the refridgerator and the availability of the facilities was not fully explained. (eg the gym and laundry, whilst being part of the hotel complex were not accessed from inside the hotel). On a positive note the layout was brilliant with views of both Mt Teide and the Atlantic available from each apartment.
In the Area
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Avenida Melchor Luz, 2, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Apartamentos Teneguia is a good choice when you are visiting Puerto de la Cruz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Apartamentos Teneguia

Avenida Melchor Luz, 2, Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400
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Discover More About Apartamentos Teneguia

Location


Staying at Apartamentos Teneguia is a good choice when you are visiting Puerto de la Cruz.

About Apartamentos Teneguia

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Apartamentos Teneguia.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Apartamentos Teneguia is the right place to stay.

All facilities in Apartamentos Teneguia

Others Apartamentos Teneguia
Others

Hotel Services

  • Tours
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Things to Do

  • Outdoor pool
  • Discounted Fitness Center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Terrace

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Apartamentos Teneguia

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 8.50 for adults and EUR 6.00 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 2.75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

Front desk staff will greet guests on arrival at the property.

The property will be renovating from June 29 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 04:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 04:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Apartamentos Teneguia
240
Number of floors in Apartamentos Teneguia
13
Another facilities in Apartamentos Teneguia
Tours, Luggage storage, Express check-out, 24-hour Receptionist, Others

Frequently asked question in Apartamentos Teneguia

What are available facilities at Apartamentos Teneguia?
There are top facilites at Apartamentos Teneguia such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Apartamentos Teneguia?
The standard check-in time at Apartamentos Teneguia is starting from 14:00 - 04:00 while the latest check-out time is at Before 12:00
Does Apartamentos Teneguia provide breakfast?
Yes, Apartamentos Teneguia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Apartamentos Teneguia?
Apartamentos Teneguia is a 3.0-star hotel.
How many floors does Apartamentos Teneguia have?
Apartamentos Teneguia has 13 floors.
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More Reviews from Other Guests in Apartamentos Teneguia

7.8
Pleasant
From 234 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

9.2

Service and Facilites

8.0

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Most Relevant
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Traveler Reviews Apartamentos Teneguia

Number of reviews per page
20
40
Top reviews
Laura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great location & views. Lovely pool and sunbathing area. Apartment basic but perfect for a trip to explore the area from. Comfy beds, daily clean.
Dragan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Close to City Centre....
STEPHEN
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Hotel in ideal position,5-15 mins from supermarket,restaurants,beach and main square. Bus station is 3 mins walk. Checking was easy. Rooms are ok but could do with a update. Swimming pool/area was well kept. I rented a in-room safe which didn't work (battery needed replacing) went to reception and was offered a security box till it was replaced, it was replaced with-in 2-3 hours. I would stay here again because for the price it is ideal.
Read More
sidika
8.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

You get what you pay for. Location is great. Clean, staff are friendly and helpful. Beach is 5 minutes away and bus station across the road.
jenny
icon-Leisure
Leisure
6.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Great location, near to the beach bus station and super market. Apartment is old but in OK condition, they clean the room every day. But there has no WIFI inside of the room, have to go down in the lobby get WIFI, which is not working for me. I have to work 2-3 hours a days even traveling, no WIFI is killing me!
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

I couldn't have asked for more for the price. Quiet and peaceful place. Friendly, helpful and nice staff. Polite guests too. The only snag was the Internet as it is only available in the reception area and not very reliable. I simply got myself a €10 6Gb SIM card and the problem was solved.
Roy
8.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

All good, weather was great. Appertment was clean but basic.
Stephen James
8.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Nice, clean if a bit basic accommodation, walking distance to old town and Plaza del Charco, good value for money 💰
Verified traveler
8.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

You get what you pay for. So I got exactly the quality of my expectation. Very clean throughout. Short stroll to busy square and about 15 mins stroll from main centre area. If I was to return for a short week break I would have no hesitation re booking this apertment.
Verified traveler
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

You get what you pay for I guess. Staff really lovely, for us we like to sleep in and the cleaners were there every morning (except weds) around 930, so many a time we had to jump out of bed and request they come later or not at all (they were very nice and friendly) the pool is fairly small, we only used it once and opted for the beach instead. The wardrobes smelt a little stale and mould in one corner!!! So we only used one wardbrobe and the drawer provided. The booking said sofa bed, it was a creaky sofa with cushions taken off and placed upon some shelving!!! Definitely not a sofa bed and with the light coming through from the kitchen window, no way would anyone sleep well!! Our son is 5 so we pushed the single beds together and slept well that way. Location wise it's good and lovely views. Very cheap stay considering the prices of other places - again you get what you pay for. The place isn't a dump but by far not a luxury stay! I wouldn't rule out coming here again if the prices were so good as we just paid. okay for a quick cheap get away! Kitchen cupboards smelt horrible like a stale smell, yet the cleaners came 6 days a week. Almost to the point of holding my nose going into a kitchen cupboard!! Also hoped for an ice box freezer in the fridge but there wasn't one.
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RoyalCanary
8.0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

The hotel was very clean and the maids came every day to change the bedding and towels. The staff were very friendly and helpful. the apartment was perfectly reasonable for the price. I had twins beds which were very small. Fine for children but very small for an adult. My friend is 5,8" and choice to sleep on the sofa as here feet were out the end of the bed. Overall you get what you pay for and this hotel was great value.
Read More
jovo ..
2.0
/10
Reviewed 424 week(s) ago

Vrbo verified review

First what is good - the location of this place is excellent. However, there is no Internet connection in the apartments, so you have to sit in the noisy and dark entrance hall where you will feel smoke all the time in spite of non-smoking signs. Even there, the connection is very bad with interruptions all the time. The kitchen is almost useless, no place to put the washed dishes to dry, so everything becomes wet. The sleeping room is terrible, dark and small, with a very high and small window like in a bathroom. The cleaning ladies were coming every morning around 9:15 am, so this was annoying. We would move to the balcony when she gets in, and she would then come even there to clean although there was no need for that. So she was chasing us around. There is no sign 'no disturb' to put on the door. We asked here twice not to clean, just to have some piece in the morning. In spite of all this cleaning, the place is very dirty. To use the sofa in the sitting room, we had to but a blanket on it. I made pictures but do not see any option to attach them here. The fridge was quite rusty, literally. If you do not believe, go on and take it. We would never choose this place again.
Read More
Verified traveler
8.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

Lovely roomy apartment with balcony. Bathroom needed updating. Good position next to Playa Jardin.
Anne
8.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

Lovely area, close 2 busy areas, 10 to 15min walk 2 huge array of shops n restaurants. Would recommend 2 friends
G and G
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

First time in resort. Resort is established, clean, safe, Spanish but tourist/visitors made to feel very welcome.Hired a car from Airport for the 10 days we were there as transfer from South airport to Puerto De La Cruz expensive. Travelled round island some of the days we wee there as weather was too cloudy for beach or sunbathing. Hotel pool small but clean and pool attendant on hand if required. Staff at reception informative and helpful with advice and printing off our boarding cards when required.
Read More
auxi
8.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

The situation of the hotel is fantastic but the room was dirty.. The staff in the reception it's rude and it's no wifi in the room just in reception.
Salvatore
4.0
/10
Reviewed 484 week(s) ago

Expedia Group verified review

A restaurant was advertised,but there was none. Wi-Fi was virtually non-existant. TV was obsolete. Building smelled of sewage. This hotel needed an upgrade 30 years ago. It was given a 3 star rating. I would give it a 1.5.
Verified traveler
6.0
/10
Reviewed 491 week(s) ago

Expedia Group verified review

good hotel, small rooms, all amenities. you get what you pay for!
YakHerder
10.0
/10
Reviewed 641 week(s) ago

Hotels.com verified review

Perfectly located within easy walk of the centre and Playa Jardin but far enough away to be peaceful at night. It's also only two minutes walk from the main bus station making it an ideal base for exploring the surrounding area and for getting to and from the airport (you can get an express local bus from right outside the airport which takes about 1hr 30mins to Puerto). The staff were helpful and friendly, they always said hello when they saw me. There is free wifi, although only in the lobby. The rooms were a good size, in good decorative order and cleaned everyday to a high standard. There's basic cooking equipment, a two ring stove (no oven) and a fridge. There wasn't a microwave or electric kettle, although there is a stove top kettle. Perfectly adequate for knocking up a quick breakfast in morning... I ate out the rest of the time...well I'm on holiday. A safe is also provided in the room although I never used it. I would recommend staying on one of the higher floors as there is live music Friday and Saturday night which can be quite loud on the lower floors. My room faced towards town so I had a view of Mt Teide from the balcony, a surprising benefit of not having a sea view is that you get the sound of the waves through your bedroom window which is rather relaxing at night. I would certainly recommend Apartmentos Teneguia to anyone looking for a well located, good value for money to anyone visiting Puerto
Read More
Bobby
6.0
/10
Reviewed 675 week(s) ago

Expedia Group verified review

The apartment complex was in a good location, within easy walking distance from Puerto town centre. The apartment was clean, of a good standard and and the staff were friendly and helpful BUT,, what stops me giving no more than a 3 'ok' rating is the noise we had most nights from the music in the bar area on the ground floor. Fine if you enjoy music and dancing, but as we were situated on the 3rd floor, above the bar, the noise was intrusive. The staff did offer to move us. but we ultimately decided. to stay put and dance along.. The problem is easily solved because the complex is massive so just request a room on a higher floor away from the bar area. On that basis we would return, definitely.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Apartamentos Teneguia

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 234 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

9.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Apartamentos Teneguia

Number of reviews per page
20
40
Top reviews
Laura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great location & views. Lovely pool and sunbathing area. Apartment basic but perfect for a trip to explore the area from. Comfy beds, daily clean.
Dragan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Close to City Centre....
STEPHEN
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

Hotel in ideal position,5-15 mins from supermarket,restaurants,beach and main square. Bus station is 3 mins walk. Checking was easy. Rooms are ok but could do with a update. Swimming pool/area was well kept. I rented a in-room safe which didn't work (battery needed replacing) went to reception and was offered a security box till it was replaced, it was replaced with-in 2-3 hours. I would stay here again because for the price it is ideal.
Read More
sidika
8.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

You get what you pay for. Location is great. Clean, staff are friendly and helpful. Beach is 5 minutes away and bus station across the road.
jenny
icon-Leisure
Leisure
6.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

Great location, near to the beach bus station and super market. Apartment is old but in OK condition, they clean the room every day. But there has no WIFI inside of the room, have to go down in the lobby get WIFI, which is not working for me. I have to work 2-3 hours a days even traveling, no WIFI is killing me!
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

I couldn't have asked for more for the price. Quiet and peaceful place. Friendly, helpful and nice staff. Polite guests too. The only snag was the Internet as it is only available in the reception area and not very reliable. I simply got myself a €10 6Gb SIM card and the problem was solved.
Roy
8.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

All good, weather was great. Appertment was clean but basic.
Stephen James
8.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Nice, clean if a bit basic accommodation, walking distance to old town and Plaza del Charco, good value for money 💰
Verified traveler
8.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

You get what you pay for. So I got exactly the quality of my expectation. Very clean throughout. Short stroll to busy square and about 15 mins stroll from main centre area. If I was to return for a short week break I would have no hesitation re booking this apertment.
Verified traveler
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

You get what you pay for I guess. Staff really lovely, for us we like to sleep in and the cleaners were there every morning (except weds) around 930, so many a time we had to jump out of bed and request they come later or not at all (they were very nice and friendly) the pool is fairly small, we only used it once and opted for the beach instead. The wardrobes smelt a little stale and mould in one corner!!! So we only used one wardbrobe and the drawer provided. The booking said sofa bed, it was a creaky sofa with cushions taken off and placed upon some shelving!!! Definitely not a sofa bed and with the light coming through from the kitchen window, no way would anyone sleep well!! Our son is 5 so we pushed the single beds together and slept well that way. Location wise it's good and lovely views. Very cheap stay considering the prices of other places - again you get what you pay for. The place isn't a dump but by far not a luxury stay! I wouldn't rule out coming here again if the prices were so good as we just paid. okay for a quick cheap get away! Kitchen cupboards smelt horrible like a stale smell, yet the cleaners came 6 days a week. Almost to the point of holding my nose going into a kitchen cupboard!! Also hoped for an ice box freezer in the fridge but there wasn't one.
Read More
RoyalCanary
8.0
/10
Reviewed 404 week(s) ago

Expedia Group verified review

The hotel was very clean and the maids came every day to change the bedding and towels. The staff were very friendly and helpful. the apartment was perfectly reasonable for the price. I had twins beds which were very small. Fine for children but very small for an adult. My friend is 5,8" and choice to sleep on the sofa as here feet were out the end of the bed. Overall you get what you pay for and this hotel was great value.
Read More
jovo ..
2.0
/10
Reviewed 424 week(s) ago

Vrbo verified review

First what is good - the location of this place is excellent. However, there is no Internet connection in the apartments, so you have to sit in the noisy and dark entrance hall where you will feel smoke all the time in spite of non-smoking signs. Even there, the connection is very bad with interruptions all the time. The kitchen is almost useless, no place to put the washed dishes to dry, so everything becomes wet. The sleeping room is terrible, dark and small, with a very high and small window like in a bathroom. The cleaning ladies were coming every morning around 9:15 am, so this was annoying. We would move to the balcony when she gets in, and she would then come even there to clean although there was no need for that. So she was chasing us around. There is no sign 'no disturb' to put on the door. We asked here twice not to clean, just to have some piece in the morning. In spite of all this cleaning, the place is very dirty. To use the sofa in the sitting room, we had to but a blanket on it. I made pictures but do not see any option to attach them here. The fridge was quite rusty, literally. If you do not believe, go on and take it. We would never choose this place again.
Read More
Verified traveler
8.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

Lovely roomy apartment with balcony. Bathroom needed updating. Good position next to Playa Jardin.
Anne
8.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

Lovely area, close 2 busy areas, 10 to 15min walk 2 huge array of shops n restaurants. Would recommend 2 friends
G and G
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

First time in resort. Resort is established, clean, safe, Spanish but tourist/visitors made to feel very welcome.Hired a car from Airport for the 10 days we were there as transfer from South airport to Puerto De La Cruz expensive. Travelled round island some of the days we wee there as weather was too cloudy for beach or sunbathing. Hotel pool small but clean and pool attendant on hand if required. Staff at reception informative and helpful with advice and printing off our boarding cards when required.
Read More
auxi
8.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

The situation of the hotel is fantastic but the room was dirty.. The staff in the reception it's rude and it's no wifi in the room just in reception.
Salvatore
4.0
/10
Reviewed 484 week(s) ago

Expedia Group verified review

A restaurant was advertised,but there was none. Wi-Fi was virtually non-existant. TV was obsolete. Building smelled of sewage. This hotel needed an upgrade 30 years ago. It was given a 3 star rating. I would give it a 1.5.
Verified traveler
6.0
/10
Reviewed 491 week(s) ago

Expedia Group verified review

good hotel, small rooms, all amenities. you get what you pay for!
YakHerder
10.0
/10
Reviewed 641 week(s) ago

Hotels.com verified review

Perfectly located within easy walk of the centre and Playa Jardin but far enough away to be peaceful at night. It's also only two minutes walk from the main bus station making it an ideal base for exploring the surrounding area and for getting to and from the airport (you can get an express local bus from right outside the airport which takes about 1hr 30mins to Puerto). The staff were helpful and friendly, they always said hello when they saw me. There is free wifi, although only in the lobby. The rooms were a good size, in good decorative order and cleaned everyday to a high standard. There's basic cooking equipment, a two ring stove (no oven) and a fridge. There wasn't a microwave or electric kettle, although there is a stove top kettle. Perfectly adequate for knocking up a quick breakfast in morning... I ate out the rest of the time...well I'm on holiday. A safe is also provided in the room although I never used it. I would recommend staying on one of the higher floors as there is live music Friday and Saturday night which can be quite loud on the lower floors. My room faced towards town so I had a view of Mt Teide from the balcony, a surprising benefit of not having a sea view is that you get the sound of the waves through your bedroom window which is rather relaxing at night. I would certainly recommend Apartmentos Teneguia to anyone looking for a well located, good value for money to anyone visiting Puerto
Read More
Bobby
6.0
/10
Reviewed 675 week(s) ago

Expedia Group verified review

The apartment complex was in a good location, within easy walking distance from Puerto town centre. The apartment was clean, of a good standard and and the staff were friendly and helpful BUT,, what stops me giving no more than a 3 'ok' rating is the noise we had most nights from the music in the bar area on the ground floor. Fine if you enjoy music and dancing, but as we were situated on the 3rd floor, above the bar, the noise was intrusive. The staff did offer to move us. but we ultimately decided. to stay put and dance along.. The problem is easily solved because the complex is massive so just request a room on a higher floor away from the bar area. On that basis we would return, definitely.
Read More
Number of reviews per page
20
40