Melia Madrid Serrano

Hotels
9.0
/10
Exceptional
523 reviews

What Guests Say About Their Stay

Megan
10.0
/ 10
We only stayed one night but the hotel was lovely. The bathroom had a big tub we didn’t get to use but the kids (and myself) would definitely love if we had more time.
Pamela
10.0
/ 10
Property is clean with nice breakfast choices. Hotel staff are professionals and helpful. There are a few restaurants around the hotel areas. But you need to take taxi to go to central. Enjoy our stays!
Cynthia
10.0
/ 10
This property was perfect and conventiently located to many areas of interest in town. I would HIGHLY recommend.
In the Area
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Calle de Claudio Coello, 139, Madrid, Community of Madrid, Spain, 28006

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Melia Madrid Serrano is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Melia Madrid Serrano

Calle de Claudio Coello, 139, Madrid, Community of Madrid, Spain, 28006
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Discover More About Melia Madrid Serrano

Location


Staying at Melia Madrid Serrano is a good choice when you are visiting Madrid.

About Melia Madrid Serrano

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Melia Madrid Serrano exclusively for you.

Melia Madrid Serrano is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Melia Madrid Serrano.

All facilities in Melia Madrid Serrano

Others Melia Madrid Serrano
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference room
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Terrace

Kids and Pets

  • Babysitting with surcharge

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Melia Madrid Serrano

Important Note
  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
  • Nearby parking fee: EUR 32 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property provides central air conditioning and heating (availability based on the season).

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Madrid Serrano
307
Number of floors in Melia Madrid Serrano
7
Another facilities in Melia Madrid Serrano
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in Melia Madrid Serrano

What are available facilities at Melia Madrid Serrano?
There are top facilites at Melia Madrid Serrano such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Melia Madrid Serrano?
The standard check-in time at Melia Madrid Serrano is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Melia Madrid Serrano provide breakfast?
Yes, Melia Madrid Serrano provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Melia Madrid Serrano?
Melia Madrid Serrano is a 4.0-star hotel.
How many floors does Melia Madrid Serrano have?
Melia Madrid Serrano has 7 floors.
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More Reviews from Other Guests in Melia Madrid Serrano

Overall Ratings & Reviews Melia Madrid Serrano

Traveloka (1)
Other sources (522)
9.0
Exceptional
From 522 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Melia Madrid Serrano

Number of reviews per page
20
40
Top reviews
Teressa
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was clean , the halls were often dirty with people’s food trays outside for full day Staff at front desk arrogant not very flexible or helpful lots of chatting amongst themselves For a 500 per night hotel you expect a little more Bar was very nice nice coffees and drinks
Marcus
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was the nicest room I’ve ever stayed in
Federico
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Beata
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent
Maria Josefina
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is great and location is excellent
Andres
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hotel, helpful staff and early check in. But rooms where terrible under an elevator and all day service cleaning carts next to room
Yana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

nice and clean
Andres
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Delicious breakfast, rooms could be updated! Lobby is nice and area around is ideal for madrid
Lina
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

GREAT stay for families !! Great location!
victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

excellent location, staff in great attitud, nice rooms
Cristobal
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Es una muy buena opcion de ubicación y disfrutar de Madrid.
Megan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We only stayed one night but the hotel was lovely. The bathroom had a big tub we didn’t get to use but the kids (and myself) would definitely love if we had more time.
Nayeli
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean
Lorena
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is very well located. The breakfast is very good and the staff friendly. Our room needed updating, smelled like mold and was a bit noisy.
Pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Property is clean with nice breakfast choices. Hotel staff are professionals and helpful. There are a few restaurants around the hotel areas. But you need to take taxi to go to central. Enjoy our stays!
Claudio
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

A bit pricey for the type of room you get.
Cynthia
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This property was perfect and conventiently located to many areas of interest in town. I would HIGHLY recommend.
Annie
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean and walking to some good restaurants. Taxi from airport was a flat rate , 33 EUR, which was great. To city center like Royal palace was 14 EUR, a bit far.
karen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good chain hotel experience. No issues. Room comfortable with good air conditioning.
Sandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was super friendly and shared recommendations in the area.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Melia Madrid Serrano

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Melia Madrid Serrano

Traveloka (1)
Other sources (522)
9.0
Exceptional
From 522 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Melia Madrid Serrano

Number of reviews per page
20
40
Top reviews
Teressa
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was clean , the halls were often dirty with people’s food trays outside for full day Staff at front desk arrogant not very flexible or helpful lots of chatting amongst themselves For a 500 per night hotel you expect a little more Bar was very nice nice coffees and drinks
Marcus
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was the nicest room I’ve ever stayed in
Federico
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Beata
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent
Maria Josefina
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is great and location is excellent
Andres
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hotel, helpful staff and early check in. But rooms where terrible under an elevator and all day service cleaning carts next to room
Yana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

nice and clean
Andres
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Delicious breakfast, rooms could be updated! Lobby is nice and area around is ideal for madrid
Lina
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

GREAT stay for families !! Great location!
victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

excellent location, staff in great attitud, nice rooms
Cristobal
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Es una muy buena opcion de ubicación y disfrutar de Madrid.
Megan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We only stayed one night but the hotel was lovely. The bathroom had a big tub we didn’t get to use but the kids (and myself) would definitely love if we had more time.
Nayeli
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean
Lorena
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is very well located. The breakfast is very good and the staff friendly. Our room needed updating, smelled like mold and was a bit noisy.
Pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Property is clean with nice breakfast choices. Hotel staff are professionals and helpful. There are a few restaurants around the hotel areas. But you need to take taxi to go to central. Enjoy our stays!
Claudio
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

A bit pricey for the type of room you get.
Cynthia
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This property was perfect and conventiently located to many areas of interest in town. I would HIGHLY recommend.
Annie
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean and walking to some good restaurants. Taxi from airport was a flat rate , 33 EUR, which was great. To city center like Royal palace was 14 EUR, a bit far.
karen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good chain hotel experience. No issues. Room comfortable with good air conditioning.
Sandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was super friendly and shared recommendations in the area.
Number of reviews per page
20
40