Thaala Bentota

Resorts
8.4
/10
Very Good
165 reviews

What Guests Say About Their Stay

George
10.0
/ 10
We were welcomed with big smiles and fresh complimentary juices. Our room was upgraded without additional fees. Good variety of breakfast. The staff is very friendly and helpful. Special thanks to Mendis & Sudish who work at Breeze Restaurant. The hotel and surroundings are very neat, also easy access to the beach. Near to seafood restaurants. Excellent service throughout the stay. Totally recommend!
Rob
10.0
/ 10
Amazing staff, super helpful, got an upgrade, couldn’t have asked for better!
Verified traveler
10.0
/ 10
Fantastic location where you could easily walk out to local restaurants or jump on the train for a day trip
In the Area
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Thaala Bentota Resort, Kalutara Division, Kalutara District, Western Province, Sri Lanka, 80500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Thaala Bentota is located in area / city Kalutara Division. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Thaala Bentota Address: Map & Location

Thaala Bentota Resort, Kalutara Division, Kalutara District, Western Province, Sri Lanka, 80500
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Location


Thaala Bentota is located in area / city Kalutara Division.

About Thaala Bentota

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Thaala Bentota exclusively for you.

Thaala Bentota is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at Thaala Bentota.

All facilities in Thaala Bentota

Others Thaala Bentota
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Barbecue
  • Spa
  • Garden
  • Beach towel
  • Library
  • Sauna
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference center
  • Business center
  • Conference rooms

General

  • Smoking area
  • Parking
  • Terrace

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center
  • Billiard

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Thaala Bentota

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately LKR 20 for adults and LKR 15 for children
  • Airport shuttle fee: LKR 165 per vehicle
  • Airport shuttle fee per child: LKR 165 (from 2 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: LKR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Thaala Bentota
75
Number of floors in Thaala Bentota
3
Another facilities in Thaala Bentota
Beach umbrella, Outdoor pool, Barbecue, Spa, Garden

Frequently asked question in Thaala Bentota

What are available facilities at Thaala Bentota?
There are top facilites at Thaala Bentota such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Thaala Bentota?
Check-in time at Thaala Bentota is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Thaala Bentota provide breakfast?
Yes, Thaala Bentota provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Thaala Bentota?
Thaala Bentota is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Thaala Bentota have?
Thaala Bentota has 3 floors.
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More Reviews from Other Guests in Thaala Bentota

8.4
Very Good
From 165 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.4

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Thaala Bentota

Number of reviews per page
20
40
Top reviews
Kumail
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I had high expectations of this place but was very disappointed! They charged me extra $80 for no valid reason and the people at the front desk all gave different answers when I asked about the extra charge not knowing what was going on. I need a refund ! I was traveling with family kids and elderly they were inconsiderate of allergy and elderly needs and did not help us with warming our food so we had to go without dinner. The staff was so rude and unhelpful and objected the ladies going into the pool. The rooms bathrooms and fridge were dirty and stained ….. not recommended!
Read More
George
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

We were welcomed with big smiles and fresh complimentary juices. Our room was upgraded without additional fees. Good variety of breakfast. The staff is very friendly and helpful. Special thanks to Mendis & Sudish who work at Breeze Restaurant. The hotel and surroundings are very neat, also easy access to the beach. Near to seafood restaurants. Excellent service throughout the stay. Totally recommend!
Read More
Gamage
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Great buffet and friendly staff.
Rob
10.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Amazing staff, super helpful, got an upgrade, couldn’t have asked for better!
EISSA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Good staff but hotel needs more maintenance & renovations in superior rooms at least.. flooring & bathrooms needs more more care of maintenance
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

Great beach location, amazing breakfast at property
Sharon
8.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Although the facility and location were lovely, the value for what staying here cost was not what I expected. For example, my room was provided only 2 small courtesy bottles of water a day. I guess I just expected more service and “perks” for the princely sum I paid per night. The first day I had no towels. I called the front desk before heading outside but they still were not delivered and I had to go in person to request them. The food in the breakfast buffet and one restaurant I ate at was only so-so. It seems they are catering more toward westerners who don’t want a local experience, but would rather stay in their comfort zone. I had a delicious meal outside the resort for much less money. When I was shown to my room, the resort features were pointed out including the restaurants, spa, and pools. I was cautioned about swimming in the ocean because of currents, but it felt like the staff was just trying to keep guests within the resort. The proximity to the beach is why I chose the location and despite the warnings I spent considerable time on the beach and in the ocean which was warm and inviting with gentle waves and no undertow.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Fantastic location where you could easily walk out to local restaurants or jump on the train for a day trip
Max
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

Check-in & check-out seemed to be at the same time so it was very chaotic when we arrived, we didn't get our room until 430pm but the manager was very lovely & gave us free drinks & food while we waited. Great size room with all the facilities we needed. Great choice at the buffet for breakfast. Overall we enjoyed our stay there.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Nice hotel with clean rooms and awesome views but the staff lack a basic sense of service!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

the staff were lovely the food was fantastic the location could not have been better right on a lovely beech 5 minutes walk to the local shops or a short tuk tuk ride to town or a nice easy walk all the staff were courteous and always smileing we would highly recommend this hotel.
Lori
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Great location on a fantastic beach. I booked the cheapest room through Expedia but for some reason management gave us a free upgrade to a spectacular villa. Gotta love that!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

We really enjoyed our stay at the Avani Resort. The location was wonderful, the combination of the beach, which is amazing, and the Avani grounds with the pools and chairs and shade was really relaxing. The staff was super helpful and the food and spa also great.
Jean
6.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

I’ve been to a number of hotels in Sri Lanka. This one disappointed. The linen and room were a bit worn down. The staff did not always speak sufficient English (simple utterances). Breakfast was excellent though, but the rooms were definitely stuck in the previous century.
Deepa
10.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

We enjoyed our stay at Avani Bentota. The staff was very courteous and helpful. The food was outstanding and so was the hospitality. Great location, would like to be back sometime soon.
Bhushan
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Our first visit to Shri Lanka. Our stay at the resort was excellent and comfortable stay. The room was very clean which made our stay very comfortable. All the staffs are very polite and offer great customer service with a smile. We were only not satisfied with the massage and the gym facility is very poor so did not use it. Chatters can be improved with more entertaining facilities in the evening, having said that the service is great. In the chatters they should have facilities for the smokers outside the eatery/bar place. The beach is excellent with golden sand. We will definitely visit Shri Lanka and stay at Avani. Breakfast, lunch and dinner facilities are excellent and very appetizing.
Read More
Alex
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Quite a nice hotel resort, we made the mistake of being there during monsoon season. it was quite quiet while we were there because of the season, so one of the restaurants and bars was closed unfortunately. the main restaurant that was open for the breakfast and evening buffets was amazing though. the selection of food was great, form local sri lankan dishes to western continental.
Read More
Esther
2.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

The rating online For this property didn’t match what we found and we immediately left. The room were musty and the floors were worn out. The only thing that looked like the photos online was the bathroom which looked like it had been recently renovated. There were insects from the reception during checkin until we got to our room which was the last straw. We turned around and checked out. Overall very very dissappointed.
Read More
Paul
8.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

Great hotel right on the beach. Beautiful views over palm trees and sand. Hotel is going through some renovation work at the moment including a new pool which will look amazing when finished. Staff are very attentive and helpful especially Jay de Silva one of the reception staff. Food always good. Can't fault it. It's a tipping culture so be ready for hands held out! Mainly outside the hotel but still goes on inside. I would go back.
Read More
Omer
2.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

This hotel needs renovation, they have already started and closed one of the pools. We have booked 2 deluxe rooms, when we arrived to checkin got told only one room is available and they gave us a second room across the hotel which isn't practical with children. When we complaints the manager offered two superior rooms with full board, however food is average and due to the low number of guests they don't really spend that much effort in cooking. On the checkout they've added more that $150 on top of the price paid at Hotels.com, claiming it's some sort of local taxes. Very unhappy and will never come close to it again. Way Overpriced for the services offered
Read More
Number of reviews per page
20
40

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Others 4 Thaala Bentota

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 165 reviews
Cleanliness

8.4

Room Comfort

8.4

Location

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Thaala Bentota

Number of reviews per page
20
40
Top reviews
Kumail
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I had high expectations of this place but was very disappointed! They charged me extra $80 for no valid reason and the people at the front desk all gave different answers when I asked about the extra charge not knowing what was going on. I need a refund ! I was traveling with family kids and elderly they were inconsiderate of allergy and elderly needs and did not help us with warming our food so we had to go without dinner. The staff was so rude and unhelpful and objected the ladies going into the pool. The rooms bathrooms and fridge were dirty and stained ….. not recommended!
Read More
George
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

We were welcomed with big smiles and fresh complimentary juices. Our room was upgraded without additional fees. Good variety of breakfast. The staff is very friendly and helpful. Special thanks to Mendis & Sudish who work at Breeze Restaurant. The hotel and surroundings are very neat, also easy access to the beach. Near to seafood restaurants. Excellent service throughout the stay. Totally recommend!
Read More
Gamage
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Great buffet and friendly staff.
Rob
10.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Amazing staff, super helpful, got an upgrade, couldn’t have asked for better!
EISSA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Good staff but hotel needs more maintenance & renovations in superior rooms at least.. flooring & bathrooms needs more more care of maintenance
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

Great beach location, amazing breakfast at property
Sharon
8.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Although the facility and location were lovely, the value for what staying here cost was not what I expected. For example, my room was provided only 2 small courtesy bottles of water a day. I guess I just expected more service and “perks” for the princely sum I paid per night. The first day I had no towels. I called the front desk before heading outside but they still were not delivered and I had to go in person to request them. The food in the breakfast buffet and one restaurant I ate at was only so-so. It seems they are catering more toward westerners who don’t want a local experience, but would rather stay in their comfort zone. I had a delicious meal outside the resort for much less money. When I was shown to my room, the resort features were pointed out including the restaurants, spa, and pools. I was cautioned about swimming in the ocean because of currents, but it felt like the staff was just trying to keep guests within the resort. The proximity to the beach is why I chose the location and despite the warnings I spent considerable time on the beach and in the ocean which was warm and inviting with gentle waves and no undertow.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Fantastic location where you could easily walk out to local restaurants or jump on the train for a day trip
Max
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

Check-in & check-out seemed to be at the same time so it was very chaotic when we arrived, we didn't get our room until 430pm but the manager was very lovely & gave us free drinks & food while we waited. Great size room with all the facilities we needed. Great choice at the buffet for breakfast. Overall we enjoyed our stay there.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Nice hotel with clean rooms and awesome views but the staff lack a basic sense of service!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

the staff were lovely the food was fantastic the location could not have been better right on a lovely beech 5 minutes walk to the local shops or a short tuk tuk ride to town or a nice easy walk all the staff were courteous and always smileing we would highly recommend this hotel.
Lori
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Great location on a fantastic beach. I booked the cheapest room through Expedia but for some reason management gave us a free upgrade to a spectacular villa. Gotta love that!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

We really enjoyed our stay at the Avani Resort. The location was wonderful, the combination of the beach, which is amazing, and the Avani grounds with the pools and chairs and shade was really relaxing. The staff was super helpful and the food and spa also great.
Jean
6.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

I’ve been to a number of hotels in Sri Lanka. This one disappointed. The linen and room were a bit worn down. The staff did not always speak sufficient English (simple utterances). Breakfast was excellent though, but the rooms were definitely stuck in the previous century.
Deepa
10.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

We enjoyed our stay at Avani Bentota. The staff was very courteous and helpful. The food was outstanding and so was the hospitality. Great location, would like to be back sometime soon.
Bhushan
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

Our first visit to Shri Lanka. Our stay at the resort was excellent and comfortable stay. The room was very clean which made our stay very comfortable. All the staffs are very polite and offer great customer service with a smile. We were only not satisfied with the massage and the gym facility is very poor so did not use it. Chatters can be improved with more entertaining facilities in the evening, having said that the service is great. In the chatters they should have facilities for the smokers outside the eatery/bar place. The beach is excellent with golden sand. We will definitely visit Shri Lanka and stay at Avani. Breakfast, lunch and dinner facilities are excellent and very appetizing.
Read More
Alex
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Quite a nice hotel resort, we made the mistake of being there during monsoon season. it was quite quiet while we were there because of the season, so one of the restaurants and bars was closed unfortunately. the main restaurant that was open for the breakfast and evening buffets was amazing though. the selection of food was great, form local sri lankan dishes to western continental.
Read More
Esther
2.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

The rating online For this property didn’t match what we found and we immediately left. The room were musty and the floors were worn out. The only thing that looked like the photos online was the bathroom which looked like it had been recently renovated. There were insects from the reception during checkin until we got to our room which was the last straw. We turned around and checked out. Overall very very dissappointed.
Read More
Paul
8.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

Great hotel right on the beach. Beautiful views over palm trees and sand. Hotel is going through some renovation work at the moment including a new pool which will look amazing when finished. Staff are very attentive and helpful especially Jay de Silva one of the reception staff. Food always good. Can't fault it. It's a tipping culture so be ready for hands held out! Mainly outside the hotel but still goes on inside. I would go back.
Read More
Omer
2.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

This hotel needs renovation, they have already started and closed one of the pools. We have booked 2 deluxe rooms, when we arrived to checkin got told only one room is available and they gave us a second room across the hotel which isn't practical with children. When we complaints the manager offered two superior rooms with full board, however food is average and due to the low number of guests they don't really spend that much effort in cooking. On the checkout they've added more that $150 on top of the price paid at Hotels.com, claiming it's some sort of local taxes. Very unhappy and will never come close to it again. Way Overpriced for the services offered
Read More
Number of reviews per page
20
40