Essential by Dorint Interlaken

Hotels
8.8
/10
Very Good
184 reviews

What Guests Say About Their Stay

V***y
10.0
/ 10
Hotel yang sangat recommended kalo pergi ke Interlaken. Only steps away from Interlaken West Station. Clean and cozy hotel with delicious breakfast. Will be back here if got any chance to come to Interlaken. Love this hotel!
Susan
10.0
/ 10
Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.
Eric
10.0
/ 10
Right next to train station, super convenient. Super clean, modern, spacious. Friendly staff. Only thing is AC did not make it as cool as I would’ve liked.
Paolo
10.0
/ 10
The hotel was nice and had a good breakfast buffet. The location was also excellent as it’s right next to the train station.
In the Area
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8-10 Rugenparkstrasse, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Essential by Dorint Interlaken is located in area / city Interlaken. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Essential by Dorint Interlaken

8-10 Rugenparkstrasse, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800
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Location


Essential by Dorint Interlaken is located in area / city Interlaken.

About Essential by Dorint Interlaken

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Essential by Dorint Interlaken.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Essential by Dorint Interlaken is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Essential by Dorint Interlaken is the right place to stay.

All facilities in Essential by Dorint Interlaken

Others Essential by Dorint Interlaken
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast
  • Bar

General

  • Parking
  • Parking (surcharge)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Essential by Dorint Interlaken

Important Note
  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Covered self parking fee: CHF 28 per night
  • Pet fee: CHF 25 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The listed general deposit applies only to bookings in the following room types: Comfort Apartment (no A/C) - Annex Building; Essential Apartment (no A/C) - Annex Building; Superior Apartment (no A/C) - Annex Building.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Essential by Dorint Interlaken
115
Number of floors in Essential by Dorint Interlaken
4
Another facilities in Essential by Dorint Interlaken
Luggage storage, Multilingual staff, 24-hour Receptionist, Tours, Concierge

Frequently asked question in Essential by Dorint Interlaken

What are available facilities at Essential by Dorint Interlaken?
There are top facilites at Essential by Dorint Interlaken such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Essential by Dorint Interlaken?
The standard check-in time at Essential by Dorint Interlaken is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Essential by Dorint Interlaken provide breakfast?
Yes, Essential by Dorint Interlaken provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Essential by Dorint Interlaken?
Essential by Dorint Interlaken is a 3.0-star hotel.
How many floors does Essential by Dorint Interlaken have?
Essential by Dorint Interlaken has 4 floors.
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More Reviews from Other Guests in Essential by Dorint Interlaken

8.8
Very Good
From 181 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews Essential by Dorint Interlaken

Number of reviews per page
20
40
Top reviews
Abdi
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overpriced ! Average hotel
Bela
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fabulous location
senthil
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great service
Susan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.
Tina
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

⭐ 2/10 – Very Disappointing Stay I rarely write negative reviews, but this hotel experience was truly disappointing. Our room was directly above the train tracks, and when I asked politely to move to a higher floor, the reception staff brushed me off without a smile. They claimed all rooms were occupied, yet the Expedia app showed multiple available rooms in the same category. To make matters worse, when I mentioned the loud train noise, the 2 lady receptionists ant night insisted it was “not possible” to hear it, which felt dismissive and insulting. I didn’t know that accusing customers lying is part of the service. (I have recorded the noises on videos of the management team wants to hear them) The room was also very dusty, adding to the discomfort. On the bright side, the complimentary breakfast was wonderful, with plenty of variety, and the gentleman at reception during the day was kind and professional. Unfortunately, the unhelpful staff, noise, and lack of honesty overshadowed these positives, and I cannot recommend this hotel.
Read More
Ruiyi
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is right next to Interlaken West station, so it’s very convenient for trains and buses. The staff were friendly and helpful. But the hotel doesn’t provide toothbrush, toothpaste, or slippers. The sink in my room drained slowly, and there was no tea kettle. Still, it’s a good place to stay in Interlaken and a pretty good deal overall.
Read More
Eric
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Right next to train station, super convenient. Super clean, modern, spacious. Friendly staff. Only thing is AC did not make it as cool as I would’ve liked.
Karine
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean hotel and excellent service
Paolo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was nice and had a good breakfast buffet. The location was also excellent as it’s right next to the train station.
Falguni
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed our stay. Conveniently located
Leandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its the most convenient hotel. Literally right next to train station, Interlaken West. Staff is very friendly and accomodating. Place is very clean and quiet due to soundproof glass windows. I cant even hear the train pass by. Breakfast is simple and perfect. Great hotel for tourists.
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

If you’re staying in Interlaken and plan on sight seeing in the surrounding areas, I’d highly recommend staying here. The Interlaken West train station platform is literally right outside one of the hotel doors. Our room was facing the train station and we could barely hear it when trains came through. The hotel views are amazing. And the breakfast was excellent - with lots of options. Beds were comfortable but pillows were pretty terrible - super thin and were very warm. The rooms have AC but it’s not super effective. It also resets to the baseline temperature every time you leave your room. I recommend not taking a hot shower before bed unless you want the room to be warm for a while. Overall, highly recommend based on some of the other, more dated, options in the area.
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Rajiv
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. Good rooms and facilities
Melissa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The location is on the West side of town so you do have to take a short train ride to Ost station each time you travel. Even though it’s next to the train station, we did not hear it at all! It was quiet, comfortable and the staff was very helpful. The breakfast is good and it’s nice to have grocery store across the street.
Vikas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Perfect place to enjoy a vacation for myself and my two teenage kids. Spacious apartment right next to Interlaken West station which was surprisngly noise free (with windows closed). Great scenery, super location, very attentive service and great breakfast.
Surekha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very dusty and small rooms
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location right by train terminal. Nice, elegant rooms, though a bit small. Helpful staff. Fantastic breakfast.
Waqas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Neat rooms, good breakfast - only thing to mention didn’t have proper AC in the rooms and it was upto 30 degrees while we were there
Biraju
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely and convenient. Middle of the city.
Greg
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The air conditioning does not work well, room does not cool off. No phone or iron in the room. Breakfast is good and it is in an excellent location.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Essential by Dorint Interlaken

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 181 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Essential by Dorint Interlaken

Number of reviews per page
20
40
Top reviews
Abdi
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overpriced ! Average hotel
Bela
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fabulous location
senthil
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great service
Susan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location in town with underground parking. Wonderful, helpful staff. Client in room despite being next door to train station.
Tina
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

⭐ 2/10 – Very Disappointing Stay I rarely write negative reviews, but this hotel experience was truly disappointing. Our room was directly above the train tracks, and when I asked politely to move to a higher floor, the reception staff brushed me off without a smile. They claimed all rooms were occupied, yet the Expedia app showed multiple available rooms in the same category. To make matters worse, when I mentioned the loud train noise, the 2 lady receptionists ant night insisted it was “not possible” to hear it, which felt dismissive and insulting. I didn’t know that accusing customers lying is part of the service. (I have recorded the noises on videos of the management team wants to hear them) The room was also very dusty, adding to the discomfort. On the bright side, the complimentary breakfast was wonderful, with plenty of variety, and the gentleman at reception during the day was kind and professional. Unfortunately, the unhelpful staff, noise, and lack of honesty overshadowed these positives, and I cannot recommend this hotel.
Read More
Ruiyi
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is right next to Interlaken West station, so it’s very convenient for trains and buses. The staff were friendly and helpful. But the hotel doesn’t provide toothbrush, toothpaste, or slippers. The sink in my room drained slowly, and there was no tea kettle. Still, it’s a good place to stay in Interlaken and a pretty good deal overall.
Read More
Eric
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Right next to train station, super convenient. Super clean, modern, spacious. Friendly staff. Only thing is AC did not make it as cool as I would’ve liked.
Karine
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean hotel and excellent service
Paolo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was nice and had a good breakfast buffet. The location was also excellent as it’s right next to the train station.
Falguni
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We enjoyed our stay. Conveniently located
Leandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its the most convenient hotel. Literally right next to train station, Interlaken West. Staff is very friendly and accomodating. Place is very clean and quiet due to soundproof glass windows. I cant even hear the train pass by. Breakfast is simple and perfect. Great hotel for tourists.
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

If you’re staying in Interlaken and plan on sight seeing in the surrounding areas, I’d highly recommend staying here. The Interlaken West train station platform is literally right outside one of the hotel doors. Our room was facing the train station and we could barely hear it when trains came through. The hotel views are amazing. And the breakfast was excellent - with lots of options. Beds were comfortable but pillows were pretty terrible - super thin and were very warm. The rooms have AC but it’s not super effective. It also resets to the baseline temperature every time you leave your room. I recommend not taking a hot shower before bed unless you want the room to be warm for a while. Overall, highly recommend based on some of the other, more dated, options in the area.
Read More
Rajiv
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. Good rooms and facilities
Melissa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The location is on the West side of town so you do have to take a short train ride to Ost station each time you travel. Even though it’s next to the train station, we did not hear it at all! It was quiet, comfortable and the staff was very helpful. The breakfast is good and it’s nice to have grocery store across the street.
Vikas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Perfect place to enjoy a vacation for myself and my two teenage kids. Spacious apartment right next to Interlaken West station which was surprisngly noise free (with windows closed). Great scenery, super location, very attentive service and great breakfast.
Surekha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very dusty and small rooms
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location right by train terminal. Nice, elegant rooms, though a bit small. Helpful staff. Fantastic breakfast.
Waqas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Neat rooms, good breakfast - only thing to mention didn’t have proper AC in the rooms and it was upto 30 degrees while we were there
Biraju
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely and convenient. Middle of the city.
Greg
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The air conditioning does not work well, room does not cool off. No phone or iron in the room. Breakfast is good and it is in an excellent location.
Number of reviews per page
20
40