What do past guests say about Hotel Schlüssel?

Hotel Schlüssel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Schlüssel

Name: Hotel Schlüssel
Address: Franziskanerplatz 12, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003, Franziskanerplatz 12, Kanton Luzern, 6003, Switzerland
Rating: 9

Hotels

9.0

/10

Exceptional

174 reviews

What Guests Say About Their Stay

James

10.0

/ 10

Great location- balcony was fantastic. Loved the complimentary coffee/tea/water/beer.

Jamie

10.0

/ 10

Clean room, convenient location, easy check in. We had a wonderful stay in Lucerne.

Gregory

10.0

/ 10

Really enjoyed the location of the Hotel Schlüssel in the old town area of Luzern. Everything is within a 5 to 10 minute walk, and it is just enough off the beaten path to be away from the noisy crowds in other parts of town. There is also a pay laundromat just a street over which was very convenient and we made use of during our stay. There is no onsite staff, giving it more of the feel of a personal rental. This was never really an issue for us other than requesting two room keys at check in and only being able to make one. As an aside, i made another later the first day which worked, but then the original no longer functioned. We really appreciated the fan in the room for our use, which allowed us to keep it comfortable during our 4 day stay even with moderate heat during the day. During the night we also kept the window open with the fan on to bring in cool air but the proximity to the church next door and the bells which peal every 15 minutes all night long made this not a good of an idea. Having the window closed really made this a non issue for sleeping and there is definitely a pleasant historical vibe to their consistency. Loved staying in the city for it's charm and location, and the Hotel Schlüssel just added to the overall enjoyment of our visit.

In the Area

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Franziskanerplatz 12, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Hotel Schlüssel is a hotel is located at Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Schlüssel

Franziskanerplatz 12, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003

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Location

Hotel Schlüssel is a hotel is located at Luzern.

About Hotel Schlüssel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Schlüssel exclusively for you.

Hotel Schlüssel is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel Schlüssel is a wise choice for travelers visiting Luzern.

All facilities in Hotel Schlüssel

Others

Public Facilities

Others
Restaurant
Smoke-free area
Elevator

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist

Things to Do

Shops

Connectivity

Free WiFi

General

Terrace

Accommodation Policy & General Information in Hotel Schlüssel

Important Note

Nearby parking fee: CHF 20 per night (262 ft away)
A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Available rooms at Hotel Schlüssel	10
Number of floors in Hotel Schlüssel	4
Another facilities in Hotel Schlüssel	Others, Smoke-free area, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Schlüssel

What are available facilities at Hotel Schlüssel?

There are top facilites at Hotel Schlüssel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Schlüssel?

The standard check-in time at Hotel Schlüssel is starting from From 15:00 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Schlüssel?

Hotel Schlüssel is a 2.5-star hotel.

How many floors does Hotel Schlüssel have?

Hotel Schlüssel has 4 floors.

How many rooms are available at Hotel Schlüssel?

Hotel Schlüssel has 10 rooms in total.

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More Reviews from Other Guests in Hotel Schlüssel

Overall Ratings & Reviews Hotel Schlüssel

Other sources (174)

9.0

Exceptional

From 174 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

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Traveler Reviews Hotel Schlüssel

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Top reviews

James

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great location- balcony was fantastic. Loved the complimentary coffee/tea/water/beer.

Jamie

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, convenient location, easy check in. We had a wonderful stay in Lucerne.

Expedia Group verified review

We enjoyed our stay. The floor by the shower is wet due to the shower not having a door.

Elizabeth

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

We never came in contact with a hotel staff member, so there was no one to ask questions if needed. The location was fantastic, but very noisy both late into the evening and early morning. The room was clean and comfortable, other than the noise keeping you up late and waking you up early.

Gregory

Leisure with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Christian

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Other than the fact that this hotel does not have AC, due to historical rules because of the age of the building, this hotel was fantastic and can only be very highly recommended.

Nick

Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Very close to the river. Beautiful area. A little bit concerned about their check-in system and how they cut the key using simply a confirmation number only (anyone can guess someone else's based on your own) - the hotel may want to re-think that system.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.