Anantara Layan Phuket Resort

We returned to Layan because of the services and friendly staff and we will return again. Thank you for making our stay so lovely.

Amazing property and staff. Super friendly and accommodating. There’s nothing you can hate about this place. It’s a bit far from a lot of main city things but it’s far enough that you can truly enjoy a nice vacation

Good

This was the best service provided by all but mostly Naded at the concierge desk. She booked all of our dinners, tours, taxis. The resort had wonderful food. We loved the Dara Thai restaurant (female chef) with star gazing afterwards and breakfast was included. They had nightly events at dinner, a garden (please tour) and the wellness center was fantastic.

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Overall, very good! Very limited on vegetarian options though! Staff doesnt fully understand what vegetarian food is.

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The hotel, the staff, restaurants and vibe are incredible, this is our second time in the property and we thought the first time was amazing but the second time exceeded our expectations.

Hotel is superb however did not get the vip room upgrade as promised

The place was very good but nothing around it

The staff, food and accommodation were all amazing

THE PLACE WAS QUIET AND PEACEFUL ALL STAFF WERE POLITE. WE LOVED TBE BEACH WAS SO CLOSE TO THE RESORT.

It was an unforgettable 4 nights at the resort everything was outstanding .. but we had an issue with our villa, which is the bed it wasn’t flat it has an inward feeling to it .. it wasn’t comfortable.

Fantastic location. Incredible facilities and staff. Food is really delicious. Nothing wrong here.

Amazing location, beautiful views and very friendly, hospitable and hard-working staff Special shout out to Prince for taking care of us and other guests (If someone from the hotel is reading this, give him a raise and a promotion). Also thanks to the resident nurse for his help when we needed. The staff in charge of other activities were super-honest (they told us the weather might not be good for the boat ride, but it's our choice to do, not pushy at all). In order to make the review balanced here is a negative points: I didn't get he Expedia VIP's discount on food that I was supposed to get. To be fair, I also forgot to remind them when checking out and the amount is not much (Considering the price of food in Thailand), but Expedia just reminded me of that, so here it is.

Feels like home

Great place, it’s just a bit isolated.

Probably the most beautiful hotel in Phuket

Very nice stay, staff are super friendly, will return.

Overall, we had a great stay at the Anantara. Staff showed dedication and passion. Shout-outs to Jimmy, Plathong, Fit and colleagues at the sea sports hut, and Tar at the Chang Club. Property was very well-maintained, and staff were ever-attentive. Only downside was the uncomfortable insistence that guests pay for pricey bottled water at the restaurants, when clearly, they were able to get free drinking water elsewhere on premises and in their room. Understandably, beverages help pad the margin, and every dollar is needed by F&B/hospitality in these challenging COVID times, but perhaps there would be a better way to approach that that sets guests more at ease and allows them more peace of mind and enjoyment of your beautiful hotel. Yoga at over USD130/session is frankly also excessive. I felt bad for the visiting yogi who was on site; our room was next to the beautiful pavilion used for yoga, but attendance was nil to 1-2 people max. Again, this calls to question the overall pricing of a la carte items. Might there be ways to mitigate the onsite sticker shock, so that guests can set their minds at ease and fully embrace their holidays rather than being forced to do the mental calisthenics of whether these add-ons were “worth splurging on”. A potentially restorative yoga session with an untested instructor should not be viewed as a splurge.