Staying at Khaolak Emerald Beach Resort & Spa is a good choice when you are visiting Lam Kaen.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Khaolak Emerald Beach Resort & Spa
Resorts
7.7
/10
Pleasant
130 reviews
What Guests Say About Their Stay
Weeragate K.
9.7
/ 10
As good as a hotel can impress its customers. From the first stay, every employee, porter, drove the golf cart to the room. Staff in front of the lobby, maid, service in the dining room, attention to customers, speaks very well, take care very well. Even the gardener passed by smiled to us. Up to the place, the room is spacious, spotlessly clean, comfortable mattress, shampoo, lotion, shower cream, full bottle, clean, drinking water, can request to add (but not ask), separate towels for bathing. And play in the water outside the room Swimming shoes, hair dryer, various facilities, children's play zone, swimming pool is all good. Add a bathrobe And shoes to wear in the room will be very nice but love it
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Pariyakorn N.
10.0
/ 10
I was impressed with the service. If there is a chance to return to the course again.
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NARAPHAT N.
10.0
/ 10
All good The atmosphere is very relaxing.
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Reatha
10.0
/ 10
Great beach, pools, breakfast, room, staff -- what's not to like?
Kid friendly hotel. Hotel restaurants good, Easy access to many "street side" restaurants and a little shopping, convenience stores galore and cabs easy to come by. Free shuttle booked the day ahead into "town". Nice restaurants on the beach. Room quiet even with lots of kids around. Staff made effort to offer kid-friendly activities, in the pool area and also with paints etc, and also made every effort to encourage adults to join a friendly game of beach volleyball. Multiple pools, lots of places to lay out in shade or sun. Room to roam. Reasonable pricing. It might have been nice to have designated areas for smokers in the outdoor spaces. Room air con worked well. Room clean and spacious. A fruit plate was placed on the in-room table for our arrival. The balcony had good room and seating for two. After being shown to our room, we were offered an upgrade in room (with an uncharge), but I did not feel it was necessary. I would love to return anytime. I only wish my whole family - husband - kids(& spouses) - and grands were all along on this trip.
Meg
10.0
/ 10
Great stay , hotel staff so helpful .
Beach and pool both beautiful.
Breakfast was fine , beach restaurant has lovely food.
Nice restaurants close by , main shopping stop 5min in a tuk tuk .
Would stay here again if I’m in Khaolak
In the Area
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7/10 Moo 2 Ramkean,Thai Muang,, Lam Kaen, Thai Mueang District, Phang-nga, Thailand, 82210
Main Facilities
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AC
Restaurant
Swimming Pool
WiFi
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
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Staff Trained in Health Protocol
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What's around Khaolak Emerald Beach Resort & Spa
7/10 Moo 2 Ramkean,Thai Muang,, Lam Kaen, Thai Mueang District, Phang-nga, Thailand, 82210
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Discover More About Khaolak Emerald Beach Resort & Spa
Location
Staying at Khaolak Emerald Beach Resort & Spa is a good choice when you are visiting Lam Kaen.
About Khaolak Emerald Beach Resort & Spa
When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Khaolak Emerald Beach Resort & Spa provides a pleasant accommodation for your stay.
Have fun with various entertaining facilities for you and the whole family at Khaolak Emerald Beach Resort & Spa, a wonderful accommodation for your family holiday.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Khaolak Emerald Beach Resort & Spa.
If you plan to have a long-term stay, staying at Khaolak Emerald Beach Resort & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Khaolak Emerald Beach Resort & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Khaolak Emerald Beach Resort & Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Get precious and unforgettable moment during your stay at Khaolak Emerald Beach Resort & Spa.
All facilities in Khaolak Emerald Beach Resort & Spa
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Common Space
Lobby
Hotel Services
- Bellhop
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Tours
- Wedding service
General
- AC
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Things to Do
- Children play area
- Fitness center
- Garden
- Hot tub
- Massage
- Outdoor facilities
- Spa
Public Facilities
- Coffee/tea in lobby
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- WiFi in public area
Sports and Recreations
- Aquafit
- Beach volleyball
- Darts
- Fitness center
Business Facilities
- Conference room
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Hair salon
- Shops
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Area shuttle with surcharge
- Shopping center shuttle
Food and Drinks
- Breakfast
- Buffet breakfast
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Khaolak Emerald Beach Resort & Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Facility Notice
Lobby, Restaurant / Bar, Swimming Pool, Room and facilities in the Lagoon wing including Wai Wai Restaurant, Turtle Restaurant, Lobby , Meeting Room, Kids Club, Water Park and Beachfront Swimming Pool at Lagoon wing will be closed.Throughout this period, the Beachfront Swimming Pool by Taonga bar, Spa,Gym and Game room will remain fully operational. Dining service will be available at our new beachfront restaurant ,Taonga. closed temporarily from 1-5-2025 to 30-11-2025.
Deposit Policy
Deposit THB 5,000.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
Lobby, Restaurant / Bar, Swimming Pool, Room and facilities in the Lagoon wing including Wai Wai Restaurant, Turtle Restaurant, Lobby , Meeting Room, Kids Club, Water Park and Beachfront Swimming Pool at Lagoon wing will be closed.Throughout this period, the Beachfront Swimming Pool by Taonga bar, Spa,Gym and Game room will remain fully operational. Dining service will be available at our new beachfront restaurant ,Taonga. closed temporarily from 1-5-2025 to 30-11-2025.
Deposit Policy
Deposit THB 5,000.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
Check-in/Check-out Time
Check-in:
14:00 - 20:00
Check-out:
01:00 - 12:00
The renovation period : May 1 , 2025 – November 30,2025 at Lagoon wing . Room and facilities in the Lagoon wing including Wai Wai Restaurant, Turtle Restaurant, Lobby , Meeting Room, Kids Club, Water Park and Beachfront Swimming Pool at Lagoon wing will be closed. Throughout this period, the Beachfront Swimming Pool by Taonga bar, Spa,Gym and Game room will remain fully operational. Dining service will be available at our new beachfront restaurant ,Taonga.
In 2025 à May 1 , 2025 – November 30,2025 - Renovation of Lagoon wing
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, WiFi |
Check-In / Check-Out Time | From 14:00 - 20:00 - to 01:00 - 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Khaolak Emerald Beach Resort & Spa | 270 |
Number of floors in Khaolak Emerald Beach Resort & Spa | 4 |
Another facilities in Khaolak Emerald Beach Resort & Spa | Bellhop, 24-hour security, Laundry service, Luggage storage, Medical service |
Frequently asked question in Khaolak Emerald Beach Resort & Spa
What are available facilities at Khaolak Emerald Beach Resort & Spa?
There are top facilites at Khaolak Emerald Beach Resort & Spa such as AC, Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Khaolak Emerald Beach Resort & Spa?
The standard check-in time at Khaolak Emerald Beach Resort & Spa is starting from 14:00 - 20:00 while the latest check-out time is at 01:00 - 12:00
Does Khaolak Emerald Beach Resort & Spa provide breakfast?
Yes, Khaolak Emerald Beach Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Khaolak Emerald Beach Resort & Spa?
Khaolak Emerald Beach Resort & Spa is a 4.0-star hotel.
How many floors does Khaolak Emerald Beach Resort & Spa have?
Khaolak Emerald Beach Resort & Spa has 4 floors.
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More Reviews from Other Guests in Khaolak Emerald Beach Resort & Spa
Overall Ratings & Reviews Khaolak Emerald Beach Resort & Spa
Traveloka (32)
Other sources (98)
7.4
Pleasant
From 98 reviews
Cleanliness
7.6
Room Comfort
7.0
Location
7.4
Service and Facilites
7.6
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Traveler Reviews Khaolak Emerald Beach Resort & Spa
Number of reviews per page
20
40
Top reviews
Megan
Leisure
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Easy access to beach.
Neil
Leisure with Partner
4.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Swim up pool dirty. Food cold.
Felicity
Friends and Family
6.0
/10
Reviewed 301 week(s) ago
Hotels.com verified review
This is a FAMILY hotel. The kids pool is amazing, but if you don't have kids, I wouldn't recommend this hotel.
Pros:
Wonderful being on the water!
Could walk to convenience stores, a few restaurants and bars.
Decorations - the hotel really decorate for Valentine's Day. The elaborate decorations surprised us.
There are multiple pools and the grounds are nice.
Cons:
The bed was lumpy and not comfortable.
Our door had a crack where people could peek in. Our friends who booked two rooms did not have that same issue.
The hotel staff was unable to refund our friends 250THB, after he talked with 4 different people. That's pretty silly.
The happy hour drinks are all sugar and not very strong.
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Anja
Friends and Family
4.0
/10
Reviewed 303 week(s) ago
Hotels.com verified review
The worst hotel we have ever stayed at. This hotel claims there are a 4 star hotel but it’s not. It’s a 2,5 star hotel and that says it all!
Verified traveler
8.0
/10
Reviewed 345 week(s) ago
Hotels.com verified review
Stayed at the Khao Lak Emerald Beach Resort for 14 nights over the school holidays with my wife and two kids aged 2 and 5. We had a fantastic time at the resort our room was great and perfect for the 4 of us. Nice aircon thank god :-)
It’s located directly on the beach so you can choose between the pool or the beach :-) we also took walks up the beach to visit other small beach shacks.
The kids pool was great with a water slide and lots of shallow areas for my youngest to play safely in.
Buffet breakfast each morning was good with lots to choose from and a fresh egg station :-)
The only suggestion I would make is the the kids club could have more suitable hours so you can leave your children for a while as it is currently we could not make use of it which was a shame.
All in all fantastic holiday and for sure we will be back to Khao Lak
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Verified traveler
10.0
/10
Reviewed 346 week(s) ago
Expedia Group verified review
We didn’t like how dirty the pool was on the sea front.
Mel
Leisure Family
6.0
/10
Reviewed 347 week(s) ago
Expedia Group verified review
Too much smoking in public areas and restaurants at the hotel. Room cleaning service was very slow. Asked to be cleaned at 08:30, when we came back from the whole morning until 2:30 - they've just started to clean the room.
Reatha
10.0
/10
Reviewed 354 week(s) ago
Hotels.com verified review
Great beach, pools, breakfast, room, staff -- what's not to like?
Kid friendly hotel. Hotel restaurants good, Easy access to many "street side" restaurants and a little shopping, convenience stores galore and cabs easy to come by. Free shuttle booked the day ahead into "town". Nice restaurants on the beach. Room quiet even with lots of kids around. Staff made effort to offer kid-friendly activities, in the pool area and also with paints etc, and also made every effort to encourage adults to join a friendly game of beach volleyball. Multiple pools, lots of places to lay out in shade or sun. Room to roam. Reasonable pricing. It might have been nice to have designated areas for smokers in the outdoor spaces. Room air con worked well. Room clean and spacious. A fruit plate was placed on the in-room table for our arrival. The balcony had good room and seating for two. After being shown to our room, we were offered an upgrade in room (with an uncharge), but I did not feel it was necessary. I would love to return anytime. I only wish my whole family - husband - kids(& spouses) - and grands were all along on this trip.
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richard
8.0
/10
Reviewed 361 week(s) ago
Hotels.com verified review
A very family-oriented hotel!
We were on the top, 3rd, floor and there is no lift--so a long climb!
But a very pleasant stay.
The sofa was
Meg
10.0
/10
Reviewed 366 week(s) ago
Expedia Group verified review
Great stay , hotel staff so helpful .
Beach and pool both beautiful.
Breakfast was fine , beach restaurant has lovely food.
Nice restaurants close by , main shopping stop 5min in a tuk tuk .
Would stay here again if I’m in Khaolak
Judy
10.0
/10
Reviewed 368 week(s) ago
Expedia Group verified review
Great family holiday. Lovely safe beach for children. Pool has fun activities for little ones. Restaurant, shops and supermarkets at your doorstep. Would highly recommend for a family holiday or relaxing holiday for all ages. Must mention the two girl staff members for water aerobics, kids disco etc. keptour grandchildren and us entertained.
This is definitely a wonderful place to stay for all.
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maarten
8.0
/10
Reviewed 384 week(s) ago
Hotels.com verified review
The hotel as such is nice, but under serious renovation. Temporary reception area was not clearly indicated and the pool at beach-side was under construction. The hotel was nice, large room and nicely renovatedGood
Art
6.0
/10
Reviewed 399 week(s) ago
Expedia Group verified review
Staff are friendly, beach restaurant is good and close to the pool, and, naturally, the beach.
Some rooms are tired - you can tell that cupboards and bed bases are just built from plywood. There's newer rooms too, but we got an old one.
cameron
4.0
/10
Reviewed 464 week(s) ago
Hotels.com verified review
Arrived at the hotel early (10:30am). Room was not ready yet as the check in time is 2:00pm so we decided to head to beach and pool. At 2:30 I headed back to get a room key. I went to our room and the housekeeper informed me it wasn't ready yet. I went back to the front desk (btw - it's hot and a long walk). They called someone and said the room was ready now. I went back to the room and was informed it still was not ready (3rd floor and no elevator). I went back to the front desk. After an apology, my room was changed to one a few doors down from original room. I headed to the new room. Guess what? Housekeepers working on room and informed it was not ready. Back to the front desk. Informed that I needed wait for 15-20 minutes for the room. Not a great way to start my stay. The manager said there was nothing she could do, I just had to wait. No offers for a drink or anything. I get that the room was not ready when we arrived. I didn't expect that it would be ready. But now it is 3:00pm and they don't have a room out of the 270 on the property. Finally got into the room. Bags showed up within minutes of getting into the room which was great. Again, 3rd floor with no elevator so I was impressed they hauled the bags up there so fast. My son has had to go to bathroom and waited until we got into the room. He informed me the toilet does not work. No water to the room.
Location was good and beach/pool was nice. Kids staff was great. Property is tired.
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Verified traveler
2.0
/10
Reviewed 465 week(s) ago
Expedia Group verified review
It started badly from the first night. No hot water in the bathroom, so I had to sleep with no shower, with the same clothes i had from the flight. The breakfast is the poorest quality, plus they accepted a group of loud Chinese tourists
just for the breakfast who invaded the whole place and made a mighty mess. I asked for towels which were not provided as usual, I had to call 3 times and wait one hour to get them. For the complimentary water which was forgotten by the housekeeping, I called and begged 5 times and still no-one showed at the door. This was clearly badly trained equipe who didn't take seriously their duties. The house keeping woman growled at me when I asked for a soap, I was just dumbfounded and mesmerized at the absolute blackness of professionalism. To be brief, i would never recommend this hotel to anyone I know except my worst enemies ( fortunately I have none ). It really ruined my precious holidays and of the most biggest disappointment I ever had of any hotels I stayed in my many many trips.
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Runul
4.0
/10
Reviewed 466 week(s) ago
Hotels.com verified review
Stay away from this property. It looks dated and service levels are poor. As we checked in, we realized that the AC in our villa was not working. It was only After 5 frantic calls and 3 visits to the reception, that they could fix it. When we told the hotel manager that we are unhappy with the service and like to check out asap, we were told its not possible as the reservation is through hotels.com. So we ended up paying 900baht for this kind of an experience!
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Camilla
6.0
/10
Reviewed 467 week(s) ago
Hotels.com verified review
So bad WIFI in the rooms. Plus, the pools were not so good for the kids. Our son got injured when swimming, because of the repairment of the pool was so bad.
The breakfast was also bad.
But the beach and the hotel overall was OK.
Verified traveler
6.0
/10
Reviewed 502 week(s) ago
Expedia Group verified review
Hotel ok ... Good swimming pools .... Restaurants and right on the beach ... Nice and quiet .. No water sports to spoil the view ... Big problem with the wifi in the room ....
2ThePointe
6.0
/10
Reviewed 507 week(s) ago
Expedia Group verified review
The stay started off a little rough - we received the wrong room (a family suite instead of a king sized standard room), and required to wait another hour until our actual room was ready. Which wasn't terrible, but there was no offer of a drink at the bar on the house while we wait, or a percentage off dinner at the resort, which is usually what we get when a room is delayed. However, the rooms were massive, but the beds were hard.
But the beach was wonderful, and the breakfast is very Thai - do not expect traditional western breakfast selections here! That being said, there's plenty of places to eat around the resort if you don't feel like what they have that night.
Also - this very much a family hotel, which we missed when selecting the hotel as me and my boyfriend would have preferred something a little more "couple-friendly", but overall, it was nice.
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Stefano
8.0
/10
Reviewed 528 week(s) ago
Hotels.com verified review
Got a discounted rate because low season right now and the place pretty empty. Room large and clean. Breakfast was included and very good. Beach spot nice; swimming pools pretty good; didn't do any activities in the hotel. There are restaurants, shops, corner store, bars, and trips vendors in walking distance; nothing fancy but very convenient. Clientele at this time in the season was on the older side. Would recommend if it fits what you looking for.
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