Phi Phi Arboreal Resort

Staff were very friendly.

Wonderful staff at front desk

The room was great and the view from the balcony was amazing from higher up! We saw reviews that there are a lot of stairs to get there but we are medium-fitness level and it was no issue for us. We liked that it wasn’t right next to the main strip because it wasn’t as loud at night. Would recommend!

I wish to wake up everyday with the view like there.

This property is very unique from other properties in the area. It’s further away from the main part of town but it’s nice and secluded near the viewpoints. It’s quite a bit of walking and climbing stairs.

Great property and staff but those stairs going up aren’t cute.

Great property for people who love great views and a lot less noisy than down in the village.however if you don’t like stairs you may want to avoid this one. Otherwise a great place for o stay

Beautiful views. Outstanding service. Lovely accommodation

I walked out at Check in! The hotel front desk staff was so rude to me - I left. Horrible attitude. Ruined my experience at Phi Phi

This hotel was disappointing. I was hoping for a luxury hotel with a breathtaking view. We stayed in the D400 group of rooms, very high up. The view was not very interesting, but it did mean we had to climb the 110 steps up from town to the hotel, and then another 70 to our room, every time we wanted to go to our room. The climb was bearable, at least when we weren't carrying the suitcase. But I'd have to say the worst part of our experience was the shower. It producted barely enough water to wash off soap. Overall, it was not worth the money. I also stayed at Phi Phi The Beach Resort, which was much nicer and offered us rides up to our view room, any time we wanted.

The design, cleanliness and atmosphere of the room and property are not as advertised. Stained and dirty sheets, wifi inoperable, several people who showed up couldn’t believe the hike you had to take to even get to the property. FYI, it’s exhausting. It’s overpriced in my opinion and I would not recommend this property. A complete and total scam.

The staff are so friendly and helpful however the room is very dirty, had hairs in the bed and tiny bugs everywhere the water was yellow from the shower and taps, good location though for the view points of phi phi.

Porperty was perfect, we got the perfect view of the entire island. The only word of caution I would give is that its pretty high up the hill, so wise to be in decent shape. They have a guy at the pier with the hotels sign that will take all your luggage up (which is amazing because it would have been even harder with luggage.) When you get to the spot of the hotel before you have to start walking up, there will be other porters (helpers) there to take your luggage up. Good Breakfast, aircon was nice. Went with about 5 friends on holiday, waking up to the view off your balcony of this hotel is amazing.

Would recommend.

It's a pretty nice place. I was quite happy with the apartment and service.

Prior to booking this room I had no expectation but in the end I am really glad I was able to stay here. I booked a deluxe room w/ sea view (this is worth it). When you arrive to the island, there will be someone from this hotel there holding a sign to bring you to their hotel. Keep in mind that this hotel is really high up in the mountain, to get there you have to walk and climb the steps (800 or so steps), and that is why they send someone there to carry your luggage up and all you have to do is CARRY YOURSElf. Once up to my room and out of breathe, beware of the mosquitoes bc well... you’re surrounded by trees and water , it’s common so bring mos. repellent. Every morning waking up here was beautiful, and the steps keep me healthy (I was actually surprise I made it up the other night drunk from the beach party nearby -10 mins walk ) A really good thing is that this place is 2/3 the way from the island “view point” where you can see the whole island, so if you hike up view point you can stop by your room for a water break and continue. I like the fact that I was easily able to hike up to view point from my room for sunrise and it was so much less effort, people who I saw hiking up from the starting point were out of breathe. Over all , I really do like this place, beautiful view, hot water, clean room, cool ac , and free cardio. :)

Staff are the best, really nice and friendly and nothing was too much for them.

Great views, a little out of the way. Facilities were ok.

Aircon for the room was down. Took more than 30 mins to troubleshoot before we had to switch to another room. The other room had dusty floor which needs to be wiped. During checking out on 26 Mar, the lady at the reception advised us to depart at 1pm for the 2pm ferry. When we returned to collect our bags after lunch, she told us we need to pay someone to carry the bags as the porter for the resort had left at 12.45pm. We would have return at 12.45 if this was made known. Good view of the bays as it is almost halfway to the viewpoint. Porter available when we arrived at the pier as it is a 15mins walk and up a flight of long stairs.

So many steps. Everyday we go two or three times more than 250 steps to our room.