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Extended Stay America Select Suites - Austin - Northwest

Hotels
5.2
/10
Fair
514 reviews

What Guests Say About Their Stay

emilio
10.0
/ 10
Staff was friendly and accommodating better than I expected from past reviews will definitely stay there again
Angela
10.0
/ 10
We liked everything about the property except for the very hard beds. We wouldn’t go back because of that. None of us slept well, even my older son that actually liked a firm bed. He was complaining about his back hurting.
Jose
10.0
/ 10
Great place for a quick stay. The only thing was the windows and AC systems
In the Area
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13689 Research Blvd, Williamson County, Texas, United States, 78750-2209

Main Facilities

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WiFi
Elevator
Extended Stay America Select Suites - Austin - Northwest is a hotel in a good neighborhood, which is located at Williamson County.
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What's around Extended Stay America Select Suites - Austin - Northwest

13689 Research Blvd, Williamson County, Texas, United States, 78750-2209
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Others Extended Stay America Select Suites - Austin - Northwest
Others 2 Extended Stay America Select Suites - Austin - Northwest

Discover More About Extended Stay America Select Suites - Austin - Northwest

Location


Extended Stay America Select Suites - Austin - Northwest is a hotel in a good neighborhood, which is located at Williamson County.

About Extended Stay America Select Suites - Austin - Northwest

Extended Stay America Select Suites - Austin - Northwest is a wise choice for travelers visiting Williamson County.

All facilities in Extended Stay America Select Suites - Austin - Northwest

Others Extended Stay America Select Suites - Austin - Northwest
Others

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Hotel Services

  • Express check-out
  • Laundry service

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Extended Stay America Select Suites - Austin - Northwest

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
  • Saturday - Saturday: 10:00 AM - 4:00 PM
  • Sunday - Sunday: 3:00 PM - 8:00 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 10:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 10:00 - to 11:00
Available rooms at Extended Stay America Select Suites - Austin - Northwest
113
Number of floors in Extended Stay America Select Suites - Austin - Northwest
4
Another facilities in Extended Stay America Select Suites - Austin - Northwest
Others, Smoke-free area, Express check-out, Laundry service, Free WiFi

Frequently asked question in Extended Stay America Select Suites - Austin - Northwest

What are available facilities at Extended Stay America Select Suites - Austin - Northwest?
There are top facilites at Extended Stay America Select Suites - Austin - Northwest such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Extended Stay America Select Suites - Austin - Northwest?
The standard check-in time at Extended Stay America Select Suites - Austin - Northwest is starting from 15:00 - 10:00 while the latest check-out time is at Before 11:00
What is the star rating of Extended Stay America Select Suites - Austin - Northwest?
Extended Stay America Select Suites - Austin - Northwest is a 2.5-star hotel.
How many floors does Extended Stay America Select Suites - Austin - Northwest have?
Extended Stay America Select Suites - Austin - Northwest has 4 floors.
How many rooms are available at Extended Stay America Select Suites - Austin - Northwest?
Extended Stay America Select Suites - Austin - Northwest has 113 rooms in total.
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More Reviews from Other Guests in Extended Stay America Select Suites - Austin - Northwest

5.2
Fair
From 514 reviews
Cleanliness

5.6

Room Comfort

5.6

Location

8.0

Service and Facilites

5.4

Sort by
Most Relevant
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Traveler Reviews Extended Stay America Select Suites - Austin - Northwest

Number of reviews per page
20
40
Top reviews
Adrianne
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.
Read More
Salina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very polite n comfortable
emilio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was friendly and accommodating better than I expected from past reviews will definitely stay there again
Tammie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean and quiet. Very easy check In and very nice helpful staff.
Massimo
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Inside room very strong smells
bradley
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The young African American lady with arm tattoos was very rude to every customer I saw her come in contact with. She likes to abuse the small amount of “authority” she has. She called my room at midnight waking me and my wife up to tell us “your ID that you used to check in was a few days expired, I’ll let you stay tonight since I missed it” as if she was about to kick us out over that?? And as she was helping the people in front of me, she kicked them out bc their boss paid for the room and not them even though they explained it’s a business trip. Her boss had to call her and override her egotistical behavior. I will never stay here again due to this employees behavior. Whoever franchises this location really needs to re-evaluate that hiring decision. Also the room had water leak damage and cracks in the shower, normal don’t care about stuff like that since it’s cheap, but might as well mention it here.
Read More
Jonathan
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely friendly staff
claudia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

To much noise durin the night
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We liked everything about the property except for the very hard beds. We wouldn’t go back because of that. None of us slept well, even my older son that actually liked a firm bed. He was complaining about his back hurting.
Shirona
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good and affordable place with plenty of parking.
James
icon-Business Family
Business Family
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Dont waste your money. No hot water. No Kitchen utensils without a 150 dollar deposit. Only 1 burner on stove worked. Smell of weed in all hallways. Panic devices on stairway doors broken. Refrigerator didnt get cold. NEVER AGAIN
Denise
icon-Leisure
Leisure
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Was told when I checked in that there was a 50/50 chance that I would have hot water. There hadn't been any for a week
Jose
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great place for a quick stay. The only thing was the windows and AC systems
Verified traveler
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Very dirty room. There was a hole in the wall. No soap in the shower. No one at the front desk upon check out (10:00am). Slept in my clothes because I wasn't sure about the cleanliness of the sheets.
Robin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Tv didn’t work
Renee
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

When we walked in the first thing we smelled was marijuana. There’s was also a guy that was denied a room due to an expired drivers license and her left mass. My daughter was afraid he was going to come back and cause problems, she was very scared. There were people loitering outside. One man that was behind my daughter and I checking in was older and flirting with my daughter. After we checked in and drove around to park and go in that guy had followed us and was standing next to his car smoking in a parking space across from us. We immediately left feeling unsafe. I asked for a refund due to these conditions and not using the room and I was told that was not possible since I didn’t go to the office before leaving. I am sorry, but as unsafe as I felt, I was not going back in.
Read More
Harsha Vardhan
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I didn’t like the services. No hand towels, No soap, shampoos.
Abhishek
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I wouldn't return to this place because the property is managed poorly.
Dawn
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
Barbara
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Wouldn’t let me check in because my wife who was NOT on the reservation didn’t have her ID
Number of reviews per page
20
40

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Others 4 Extended Stay America Select Suites - Austin - Northwest

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.2
Fair
From 514 reviews
Cleanliness

5.6

Room Comfort

5.6

Location

8.0

Service and Facilites

5.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Extended Stay America Select Suites - Austin - Northwest

Number of reviews per page
20
40
Top reviews
Adrianne
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.
Read More
Salina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very polite n comfortable
emilio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was friendly and accommodating better than I expected from past reviews will definitely stay there again
Tammie
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean and quiet. Very easy check In and very nice helpful staff.
Massimo
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Inside room very strong smells
bradley
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The young African American lady with arm tattoos was very rude to every customer I saw her come in contact with. She likes to abuse the small amount of “authority” she has. She called my room at midnight waking me and my wife up to tell us “your ID that you used to check in was a few days expired, I’ll let you stay tonight since I missed it” as if she was about to kick us out over that?? And as she was helping the people in front of me, she kicked them out bc their boss paid for the room and not them even though they explained it’s a business trip. Her boss had to call her and override her egotistical behavior. I will never stay here again due to this employees behavior. Whoever franchises this location really needs to re-evaluate that hiring decision. Also the room had water leak damage and cracks in the shower, normal don’t care about stuff like that since it’s cheap, but might as well mention it here.
Read More
Jonathan
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely friendly staff
claudia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

To much noise durin the night
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We liked everything about the property except for the very hard beds. We wouldn’t go back because of that. None of us slept well, even my older son that actually liked a firm bed. He was complaining about his back hurting.
Shirona
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good and affordable place with plenty of parking.
James
icon-Business Family
Business Family
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Dont waste your money. No hot water. No Kitchen utensils without a 150 dollar deposit. Only 1 burner on stove worked. Smell of weed in all hallways. Panic devices on stairway doors broken. Refrigerator didnt get cold. NEVER AGAIN
Denise
icon-Leisure
Leisure
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Was told when I checked in that there was a 50/50 chance that I would have hot water. There hadn't been any for a week
Jose
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great place for a quick stay. The only thing was the windows and AC systems
Verified traveler
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Very dirty room. There was a hole in the wall. No soap in the shower. No one at the front desk upon check out (10:00am). Slept in my clothes because I wasn't sure about the cleanliness of the sheets.
Robin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Tv didn’t work
Renee
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

When we walked in the first thing we smelled was marijuana. There’s was also a guy that was denied a room due to an expired drivers license and her left mass. My daughter was afraid he was going to come back and cause problems, she was very scared. There were people loitering outside. One man that was behind my daughter and I checking in was older and flirting with my daughter. After we checked in and drove around to park and go in that guy had followed us and was standing next to his car smoking in a parking space across from us. We immediately left feeling unsafe. I asked for a refund due to these conditions and not using the room and I was told that was not possible since I didn’t go to the office before leaving. I am sorry, but as unsafe as I felt, I was not going back in.
Read More
Harsha Vardhan
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I didn’t like the services. No hand towels, No soap, shampoos.
Abhishek
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I wouldn't return to this place because the property is managed poorly.
Dawn
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
Barbara
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Wouldn’t let me check in because my wife who was NOT on the reservation didn’t have her ID
Number of reviews per page
20
40